Manager, Channel Operations

Posted 22 Days Ago
Easy Apply
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2 Locations
Hybrid
Senior level
Artificial Intelligence • Cloud • Security • Software
Sonar is the trust & verification layer for AI and agentic coding, and the industry standard for automated code review.
The Role
This role focuses on managing partner operations, including deal registration, contracts, data integrity, reporting, and onboarding in a SaaS environment.
Summary Generated by Built In
Who is Sonar?

Sonar is driving the future of agent-centric software development. As the leader in AI code review and verification, we solve a critical problem: ensuring that software generated by AI-assisted developers or autonomous agents is reliable, secure, and maintainable.

Integrating seamlessly with Claude Code, Codex, Cursor, GitHub Copilot, Gemini, and Devin, we help over 75% of the Fortune 100 build trusted, reliable, compliant software. Customers who use Sonar are 44% less likely to report an outage due to AI-generated code.

We believe code verification is the critical missing link in the Agent-Centric Development Cycle (AC/DC). Industry giants like Nvidia, ServiceNow, Booking.com, Goldman Sachs, AstraZeneca, and Ford Motor Company count on us to provide independent, explainable, consistent review and governance of their AI-generated code via products like:

  • SonarQube: The world’s leading AI code review and verification platform.

  • SonarQube Foundation Agent: Currently topping the leaderboards for agentic software repair.

  • SonarSweep & Sonar Context Augmentation: Providing the enterprise-grade context and constraints agents need to be truly effective.

Our team operates across global hubs in Austin, Bochum, Dubai, Geneva, London, Singapore, Tokyo, and Washington D.C. We move with a mindset we call CODE:

  • Committed to our customers and community.

  • Obsessed with quality.

  • Deliberate in our decisions.

  • Effective as one team.

With over $400M in revenue and profitable, fast-paced growth, we are building the backbone of the AI software revolution. If you’re hungry to have an impact, want to build at a fast pace, and ready to work at the forefront of AI, we want to hear from you.


The Opportuntiy:

 

Sonar is scaling its global partner and channel ecosystem from a startup motion to an enterprise-grade program. The partner team is growing quickly and adding critical support functions to ensure the partner business aligns to both go-to-market priorities and internal business technology deliverables.

 

This role is the operational backbone of all of it. You will sit in Revenue Operations, embedded day-to-day with the channel team organization, across all partner types. You will own the systems, data, processes, and partner-facing operations that make the partner business run — so that the channel leaders can focus on selling, building relationships, and closing programs rather than managing queues and chasing data.

 

The work is fast, cross-functional, and consequential. Getting the operational infrastructure right is what unlocks those numbers.

What you'll Do:

    • Own partner deal operations: deal registration inbox, SFDC opportunity hygiene, partner-of-record assignments, dispute resolution, and partner-sourced quote workflow coordination with Deal Desk.

    • Own the global partner contract database across all tiers, regions, and product lines: expirations, tier status, entitlements, margin schedules, and audit-ready data in PRM and CLM systems.

    • Run cloud marketplace operations: AWS co-sell (ACE, CPPO), Azure Marketplace, GCP marketplace. Maintain co-sell SFDC hygiene, project-manage Tackle-to-Salesforce integrations, track payouts and go-live milestones.

    • Maintain partner data and reporting: high-propensity / partner match dataset, cloud partner pipeline review cadences, cloud partnership spend tracking, MDF allocation and audit, GSI operational tracking.

    • Run partner onboarding and enablement operations: partner intake and registration, NFR license key issuance and tracking, Channel Manager onboarding guide and extranet space.

    • Build and own the operational infrastructure: a Deal Desk–style case / task queue for Channel Ops, partner portal access and provisioning, the Channels Operations Project Launch Tracker.

    • Serve as the operational connective tissue between the channel team and Legal, Finance, Deal Desk, Marketing, Product, and IT.

    • Ensure channel rep compensation data reflects accurate partner attribution; resolve discrepancies with RevOps.

Experience Required

    The ideal candidate will:

    • Bring 5+ years in channel operations, revenue operations, or partner operations in B2B SaaS.

    • Be hands-on with Salesforce: deal registration workflows, opportunity management, partner attribution, data hygiene. SFDC admin experience is a strong plus.

    • Have operational depth in cloud marketplaces: AWS Partner Network (ACE, CPPO, co-sell), Azure Marketplace, or GCP marketplace.

    • Be fluent in contract and compliance work: managing a large contract portfolio, tracking expirations, coordinating signature workflows, maintaining audit-ready records.

    • Have strong project management instincts: comfortable owning multiple concurrent workstreams, maintaining trackers, escalating blockers proactively.

    • Communicate effectively cross-functionally with Legal, Finance, Deal Desk, IT, and external partners without losing precision or speed.

    • Operate with data discipline: high attention to accuracy in spreadsheets, dashboards, and CRM. You know when a number is wrong before someone else notices.

    • Nice to have: PRM tool experience (ChannelScaler, MindMatrix, or similar); Tackle.io or similar marketplace transaction platforms; CLM tool exposure; prior experience scaling a channel program from early-stage to structured motion in a high-growth SaaS company.

    • Thrive in fast-paced, changing environments where the program is being built and run at the same time. Comfortable amplifying what is working and fixing what is not.

    •  

      In-office culture

      We're intentional about this. We believe the best teams are built in the room together. Three anchor days — Mondays, Tuesdays, and Thursdays — create the collaboration rhythm that makes a hub office worth having.

      Candidates need to be genuinely based on the location the role is posted — if that's not where you are today, we're happy to support relocation for the right person.

We value diversity, equity, and inclusion

At Sonar, we believe that our diversity is our strength. We are a global company that values and respects different backgrounds, perspectives, and cultures. We are committed to fostering a diverse and inclusive work environment where everyone feels valued and empowered to contribute their best. We are proud to be an equal opportunity employer and welcome all qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you need any accommodation, please reach out to us at [email protected]

All offers of employment at Sonar are contingent upon the results of a comprehensive background check and reference verification conducted before the start date. 

We do not currently support visa candidates in the US. 

Applications that are submitted through agencies or third party recruiters will not be considered.

Skills Required

  • 5+ years of experience in channel operations, revenue operations, or partner operations in a B2B SaaS environment
  • Salesforce proficiency
  • Cloud marketplace familiarity
  • Contract and compliance fluency
  • Strong project management instincts
  • Cross-functional communication
  • Data discipline

What the Team is Saying

Kim
Elizabeth
Katie
Jeff
Brian
Will
Varsha
Max
London

Sonar Compensation & Benefits Highlights

  • Leave & Time Off Breadth Leave & Time Off Breadth: Paid time off is positioned as generous for U.S. employees, with a substantial baseline, additional sick leave and holidays, and tenure-based increases. Company-wide time off is also highlighted as part of the package.
  • Healthcare Strength Healthcare Strength: Health coverage is described as comprehensive, with the employer covering most employee premiums for medical, dental, and vision, and fully funding life and disability insurance. Telemedicine, mental health resources, and an employee assistance program are also included.
  • Retirement Support Retirement Support: A 401(k) plan with a company match that vests from day one is offered, providing straightforward long-term savings support. This is complemented by employer-paid life and disability protections.

Sonar Insights

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The Company
HQ: Austin, TX
800 Employees
Year Founded: 2008

What We Do

Sonar provides the essential verification layer for the AI-driven development era, ensuring all code—whether human-written or AI-generated—is code you can trust. Today, AI coding tools are generating explosive volumes of code. This has created an "engineering productivity paradox" : faster code writing doesn't automatically lead to faster, safer software delivery. The new bottleneck is verification. Sonar solves this. Integrating code quality and code security into a single platform (SonarQube), Sonar is the foundation for high performance software engineering, analyzing over 750 billion lines of code daily to ensure applications are secure, reliable, and maintainable. As an independent verification platform, Sonar enables organizations to securely develop at the speed of AI. We are driven by a deep belief in our people, a commitment to excellence, and an unwavering dedication to delivery. We operate as a united group where our collective success is the sum of each individual's contributions. Our company culture is driven by the values of CODE: Committed, Obsessed, Deliberate & Effective. This mindset reflects our culture of creativity, collaboration, and pride in the work we do. Rooted in the open source community, Sonar’s solutions support over 35 programming languages, frameworks, and infrastructure technologies. Today, Sonar is used by 7M+ developers worldwide, including ServiceNow, Booking.com, Deutsche Bank, AstraZeneca, and Ford Motor Company. Sonar is headquartered in Geneva, Switzerland with additional offices in Austin, Texas; Bochum, Germany; London, Singapore, and Tokyo. The company is rapidly growing with over 800 employees! Join us in our mission to solve the trillion-dollar challenge of bad code!

Why Work With Us

We are a product-first company, with a people-first culture. Every employee has the opportunity to grow and learn. We promote from within, provide regular feedback and professional development opportunities, value the right to fail along with respect and kindness and work with team members to achieve their full potential.

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Sonar Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

At Sonar, we require employees to come into the office 3 days/week.

Typical time on-site: 3 days a week
HQAustin, TX office
Geneva Office (HQ)
Annecy Office
Bochum Office
London Office
Singapore Office
Learn more

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