Manager, Business Intelligence

Forward Financing is a financial technology company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a mission to unlock the capital that fuels small businesses across America. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®, Forward is investing in its employees, technology, and customer experience – with long-term success in mind every step of the way.

As the Manager of Business Intelligence on our Analytics team, you will lead a team of Data Analysts who are responsible for providing dashboards and actionable insights to all of our operational departments including: Account Servicing, Finance, and Legal. We are looking for someone who can understand business problems, break them down into manageable pieces, generate effective recommendations and execute on providing a solution.

Reporting directly to the Director of Business Intelligence, this is an exciting opportunity to have a leadership role on a team that is tackling fun data challenges. We have built a strong analytics foundation, and are looking for someone who can help take our team, and our processes for delivering business intelligence, to the next level.

Why you should apply:

• Meaningful work. You will make a lasting impact, helping us achieve our mission of helping small businesses. You will also see your impact across teams and on the long term success of Forward Financing.

• You love working with data and collaborating with all types of teams!

• Flexibility is a top priority. Our teams are empowered to do what works for them. This opportunity has 100% fully remote flexibility.

In this role you will

• Manage and grow a team of Data Analysts

• Partner with leaders and operational analysts from all departments to produce dashboards, KPIs and actionable insights that enable them to monitor business performance and make data-driven decisions

• Become a go-to resource for helping shape key metrics for each department

• Oversee project management for Business Intelligence projects and initiatives

• Collaborate with Analytics Engineering to build scalable data models and business logic that form the foundation for all analyses and dashboards

• Stay informed on new tools and trends, and recommend ideas that can elevate our team and improve how we deliver business intelligence to the organization

• Champion the adoption of AI-based solutions, such as Snowflake Intelligence, to empower stakeholders with natural language querying and automated data insights

Role Requirements

(Even if you don’t check every box, but see yourself contributing, please apply.)

• 8+ years of experience as a Business Intelligence Analyst/Manager or Analytics Engineer

• 2+ years of management experience

• 1+ years experience using Snowflake (including Snowflake Intelligence) and dbt preferred

• Expert-level SQL and data modeling skills

• Experience building data visualizations with Tableau or similar tools (e.g. Looker, PowerBI)

• Ability to create solutions to complex business problems

• Ability to effectively collaborate with stakeholders

• Excellent leadership and communication skills

Compensation:
Annual Salary: $137,000 - $187,000
Annual Bonus: You have the potential to earn an additional 15% annual bonus.

At Forward Financing, we're committed to fair and transparent compensation. We believe in providing a compensation package that recognizes your skills, experience, and the unique value you bring to our team. We take a market-based approach to pay, regularly reviewing benchmark data to ensure our compensation remains competitive, equitable, and aligned with our performance-driven culture.

Final offers are determined by a variety of factors, including the candidate's qualifications, relevant experience, specific skills, and internal equity. This approach ensures that our compensation is competitive and equitable. Your recruiter will provide specific details on the expected base and variable earnings as it pertains to this specific role.

Total Rewards:

Additionally, we offer a comprehensive total rewards package, including but not limited to: medical, dental, vision, commuter benefits, a flexible time-off policy, paid parental leave, 401k match for US employees, wellness reimbursement, volunteering days, annual professional development budget, and charitable donation match.

Forward is proud to be a remote-first company, keeping workplace flexibility a top priority for our employees. As a business, we are focused on impact; we are more concerned with your contributions to the success of the company than where you get your work done. To help facilitate in-person collaboration, employees are welcome to work from one of our premiere office locations.

When we aren’t collaborating to drive business and support our customers, we’re finding virtual and in-person ways to get to know our colleagues, celebrate team wins, and have fun together!

• Drive the Mission - We believe in financial opportunity for underserved small businesses. We say “yes” when others say “no.”

• Keep It Real - We value direct communication, candid feedback, and authenticity. We are an open book.

• Act with Kindness - We create an environment where caring is cool and helping is the norm. We do the right thing.

• Shoot for Extraordinary - We are inspired by innovative thinking and continuous improvement. We never settle for yesterday’s best.

About Us:

Forward Financing is a fintech company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a mission to unlock the capital that fuels small businesses across America. Whether facing challenges accessing traditional financing or simply needing a convenient, flexible solution, Forward is committed to funding more of the millions of small businesses nationwide. By simplifying the requirements, streamlining the process, and using advanced proprietary technology, Forward is often able to deliver approvals within hours and funds that same day – giving more businesses the financial opportunity they need to thrive. Plus, with their dedicated teams and award-winning service, customers get personalized support when they need it most.

Since 2012, Forward has expanded access to capital by providing over $4.5 billion in funding to more than 87,000 small businesses. The company is A+ rated by the Better Business Bureau with an Excellent / 4.6 stars rating on Trustpilot.com. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®, Forward is dedicated to empowering both its team and the customers they serve, helping them succeed and thrive.

US Equal Opportunity Employment Information

Forward Financing is proud to be an equal opportunity employer, and is committed to fostering a fair and inclusive culture built on a foundation of high performance and exceptional customer experience. With a laser focus on employee impact, we’re able to reduce biases and ensure the right people are in the right jobs to contribute to our mission. The varied perspectives of our people fuel innovation and make us a stronger team. By embracing what makes each of us unique, we create a supportive environment where people feel valued, accepted, and empowered to thrive.

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