Jobs at Forward Financing

Leads legal strategy for structured finance and capital markets transactions, including debt facilities, warehouse lines, forward flows, securitizations, and secondary-market transactions. Negotiates commercial contracts, supports corporate governance and financing documentation, advises on regulatory compliance, manages outside counsel, and supervises corporate and commercial attorneys. Partners with executive, finance, treasury, and compliance teams to structure financing products and build scalable legal processes.

Re-engage previously paid-in-full business clients and generate new funding opportunities through high-volume outbound calling, consultative selling, multi-channel follow-up, and precise Salesforce pipeline management. Maintain conversion and quota performance, analyze activity data, collaborate with funding teams, mentor junior representatives, and pilot new sales technologies. Success depends on consistent activity volume, funnel discipline, financial-document communication, and strong lead-to-funding conversion.

Re-engage previously funded small-business clients and convert paid-in-full accounts into new funding opportunities. The role involves high-volume outbound calling, consultative selling, Salesforce lead and funnel management, SMS and email follow-up, performance analysis, quota attainment, and collaboration with internal funding teams. The senior representative will also mentor junior staff, pilot new sales technology, and provide feedback on process improvements.

Conduct manual penetration tests and secure code reviews across web applications, APIs, AWS infrastructure, and AI systems. Develop AI-assisted security tooling, test LLM applications and agents, triage SAST findings, tune detection rules, and support security reviews before production. Communicate vulnerabilities, risks, and remediation priorities to engineering teams while helping establish the company’s application and AI security testing standards.

Conduct manual penetration tests and secure code reviews across web applications, APIs, AWS infrastructure, and AI systems. Develop AI-assisted security tooling, test LLM applications and agentic systems, triage SAST findings, tune security rules, support test-to-production reviews, and communicate risks to engineering teams. The role also helps establish penetration-testing standards for AI-generated software and agent workflows.

Supports and optimizes the Genesys contact center platform, including routing, IVR, omnichannel workflows, integrations, and flow logic. Troubleshoots platform incidents, monitors system performance, implements simple features, and supports voice, SMS, and email channels. Collaborates with Salesforce teams, technical support, telecom carriers, and business stakeholders to translate requirements into technical solutions and maintain reliable customer and agent experiences.

Leads operational risk and process control activities, including risk assessments, control testing, root-cause analysis, workflow improvement, remediation tracking, and key risk indicator monitoring. Partners with Operations, Product, Engineering, Compliance, and Internal Audit to design scalable controls for human and automated workflows and create audit-ready documentation. Requires strong analytical, communication, stakeholder management, and English-Spanish bilingual skills.

Provides inbound customer support in English and Spanish for funding-related questions, including balance inquiries, payoff information, and payment assistance. Handles customer contacts across phone, online, written, and face-to-face channels; manages documents, validation, and inbox tasks; meets performance and service-level goals; and collaborates with account servicing teams in a fast-paced environment.

Supports and optimizes the Genesys contact center platform, including routing, IVR, omnichannel workflows, integrations, and system health. Troubleshoots incidents, WebRTC, carrier routing, and platform issues; implements enhancements; monitors performance; and collaborates with Salesforce teams and business stakeholders to translate requirements into technical solutions.

Lead the architecture and technical direction of Forward Financing’s core fintech platform. Design scalable distributed backend systems, guide cross-team initiatives, establish engineering best practices, resolve incidents, and mentor engineers. The role owns the technical roadmap and architectural vision while partnering across teams to improve reliability, observability, code quality, and delivery. Ruby on Rails expertise is required, along with strong communication, influence, agile development experience, and a broad backend or full-stack perspective.

Principal Software Engineer responsible for architecting and leading development of scalable, reliable backend systems and the core fintech platform. The role sets technical direction, leads complex cross-team initiatives, promotes architectural and engineering best practices, addresses technical debt and incidents, and mentors engineers. Candidates need 10+ years of technical leadership experience, deep distributed-systems expertise, Ruby on Rails experience, strong communication and influence skills, agile development experience, and familiarity with frontend architecture or full-stack systems.

The GRC Analyst manages third-party risk assessments, vendor due diligence, security policies, risk analysis, internal audits, and SOC 2 audit support. The role involves maintaining the GRC program, tracking findings, coordinating stakeholders, promoting security awareness, and using AI and machine learning to automate compliance processes. Candidates should have 1–2+ years of relevant experience, strong communication skills, and familiarity with risk methodologies, vendor assessments, policies, and compliance audits.

Supports the governance, risk, and compliance program with a focus on third-party risk management. Conducts vendor assessments, maintains security policies and standards, performs risk analysis, supports SOC 2 audits, gathers evidence, tracks findings, and conducts internal audits. The role also uses AI and machine learning tools to improve GRC processes and promotes security awareness across the organization.

Sets the technical vision for data science, leads complex credit risk, pricing, and loss forecasting models from conception through production, and architects scalable machine learning pipelines. Partners with senior stakeholders to shape strategy, establishes modeling and validation standards, mentors technical staff, and communicates recommendations to executives. The role requires deep fintech lending experience, advanced statistical and machine learning expertise, and hands-on production model deployment.

Set the technical vision for data science, lead complex statistical and machine learning model development from concept through production, and architect scalable modeling platforms and pipelines. Develop credit risk, pricing, and loss forecasting models; establish model governance standards; partner with senior leaders; mentor data scientists; and communicate technical strategy to executives. The role emphasizes production deployment, monitoring, cloud architecture, and high-impact decision-making across the business.

Manage closing and business support operations teams, overseeing capacity, staffing, production goals, service levels, quality, and KPIs. Coach employees, improve processes, collaborate across Operations, Quality, Sales, Underwriting, and Compliance, and implement efficiencies that support operational scalability. The role requires analytical problem-solving, statistical interpretation, strong communication, and a commitment to operational excellence.

Lead the design and execution of global total rewards programs, including compensation bands, benefits strategy, equity and incentive plans, job leveling, pay equity, and annual compensation cycles. Advise executives, HR business partners, and talent acquisition using market data, financial modeling, and internal equity analysis. Optimize total rewards systems and programs across a growing global organization.

Validates partner documentation and transactional bank information for compliance with company policies and financing criteria. The role verifies month-to-date transactions, maintains accurate records, meets funding queue service-level agreements, and collaborates with Underwriting, Sales, Legal, and other teams. It also requires documenting recommendations, analyzing financial data, prioritizing multiple tasks, and completing work accurately and efficiently.

Architects and develops AI-powered systems, tools, agents, backend services, APIs, and experimentation frameworks using foundational AI models. Integrates AI capabilities with microservices, AWS, Snowflake, and complex data systems while ensuring scalability, reliability, and maintainability. Translates business problems into technical solutions, prototypes AI applications, collaborates with product and engineering teams, evaluates emerging AI technologies, and documents system designs and integration patterns.

Architects and develops AI-powered systems, backend services, APIs, experimentation frameworks, and automation using foundational models. Integrates AI capabilities with microservices, AWS, Snowflake, and diverse technology stacks while ensuring scalability, reliability, and maintainability. Collaborates with product, data science, and engineering teams to translate business needs into technical solutions, evaluate emerging AI tools, and rapidly prototype proof-of-concept applications.