Workforce Capability Expert

Workforce Capability Expert

  

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

Job Description:

   

Role Purpose

The Workforce Capability Expert is responsible for designing, governing, and operationalizing the Skills Lifecycle Framework for the Global Client Management & Partner Delivery workforce.

This role ensures we have a structured, future-ready, skills-based approach that enables our business to:

• Clearly define current and future workforce capabilities
• Identify and quantify skills gaps
• Establish governance over skills evolution
• Facilitate scalable enablement programs in partnership with the HPE Operations enablement teams.

This role does not create training content but acts as the orchestrator, integrator, and governance owner of workforce capability development across GCM & PD.

Key ResponsibilitiesSkills Lifecycle & Governance Ownership

• Design and maintain the GCM & PD Skills Lifecycle Framework (Define → Assess → Gap → Enable → Track → Evolve)
• Establish governance for capability standards and skills taxonomies
• Drive a skills-based workforce approach aligned to future business strategy
• Partner with Domain Leads, Delivery Towers, and Workforce Planning to define “skills of the future”
• Ensure skills definitions remain aligned with HPE corporate standards and systems (Workday, skills frameworks, etc.)
• Build and maintain a structured review cadence for capability evolution

Skills Gap & Workforce Capability Analytics

• Develop structured skills gap identification processes
• Translate strategic transformation roadmaps into capability requirements
• Partner with Workforce Planning & Capacity teams to integrate skills insights into hiring and mobility strategies
• Facilitate the design, creation and maintenance of executive dashboards and insights on:
  • Current capability landscape
  • Critical risk areas
  • Emerging skill gaps
  • Enablement impact

Enablement Orchestration & Curriculum Facilitation

• Facilitate the creation and maintenance of role-based enablement pathways
• Coordinate with:
  • HPE corporate enablement organizations
  • Learning & Development teams (TLS)
  • SMEs and domain leads
• Ensure learning programs are aligned to defined skills and capability models
• Establish governance on curriculum ownership, updates, and lifecycle
• Define structured learning journeys per role (foundation → advanced → expert)

Note: This role does not develop course content but ensures structured, scalable enablement governance.

Strategic Workforce Enablement Alignment

• Align capability strategy with:
  • Transformation initiatives
  • Digitalization programs
  • Delivery-as-a-Service evolution
  • GreenLake and Complete Care Next priorities
• Support organizational change by ensuring workforce readiness

Stakeholder & Change Leadership

• Act as trusted advisor to GCM & PD leadership
• Facilitate workshops to define future capability needs
• Drive adoption of skills-based workforce thinking
• Ensure cross-regional alignment across HUBs and geographies
• Build strong partnerships across HPE Operations

Required Qualifications & Experience

• 5+ years experience in Workforce Management, Capability Management, L&D Governance, or Organizational Development
• Experience in global services or complex matrix organizations
• Proven experience implementing skills-based workforce frameworks
• Strong understanding of role design, competency modelling, and workforce capability analytics
• Strong facilitation and stakeholder engagement skills
• Ability to translate strategy into structured governance models

Preferred Experience

• Experience within technology services, delivery, or client management organizations
• Exposure to digital transformation programs
• Experience working across global HUB models
• Familiarity with workforce analytics and reporting tools (Power BI, Excel advanced, etc.)
• Experience working with enterprise HR systems (e.g., Workday skills frameworks preferred)

Key Competencies

• Strategic thinking with operational execution mindset
• Strong governance design capability
• Structured and analytical
• Excellent communication and facilitation skills
• Executive presence
• Change leadership
• Systems thinking

Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Personal Initiative {+ 7 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job:

Services

Job Level:

Expert

    

    

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

No Fees Notice & Recruitment Fraud Disclaimer

 

It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates.  These scammers often seek to obtain personal information or money from candidates.

 

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.  The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.