Machine Learning Engineer III

Posted Yesterday
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Bellevue, WA, USA
Hybrid
Mid level
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
The Role
Design, train, and deploy ML and deep-learning models for sponsored ads: relevance, ranking, click-through prediction, auction and bidding optimization. Lead models from ideation through production, collaborate with product and engineering, set modeling standards, mentor junior scientists, and communicate results to leadership.
Summary Generated by Built In
Job Description:
Our Opportunity:
The Chewy Sponsored Ads team is looking for a Senior Machine Learning Engineer in Bellevue, WA to help launch various innovative ads offerings for our sponsored advertisement initiatives. As advertising is a critical component of our e-commerce ecosystem, this role will help provide a critical revenue stream for the company!
As a member of our Sponsored Ads development team, you will influence technical strategy across product, search, and discovery, as well as the relevance, ranking, prediction, and auction of a large selection of our sponsored ads offering (both onsite and offsite). You'll be at the forefront of leading technology business impact, applying machine learning and deep-learning models that will influence selection, relevance, ranking, click-through prediction modelling, auction-dynamics, keywords recommendation, campaign optimization, ads channel performance, ads performance maximization, and wide array of engaging data-science methodologies (including but not limited to LLMs and generative AI).
Sponsored Ads composes a win-win ecosystem for shoppers, brand owners, and Chewy! Our Pet Parent customers are offered a range of alternative options to help them choose and learn about new products, new brands, new promotions, and different price points. Brand owners and advertisers get to showcase their product offerings in the front row for their target audience (proud pet parents) and improve their reach.
Come be part of the Sponsored Ads team's impactful journey at Chewy!
What you'll do:
  • Deploy machine learning and data-science to simplify shopping experience for pet-parents, to improve reach and discovery of new products of Chewy vendors and helping build a mutually beneficial ecosystem.
  • Directly influence and collaborate with Product and Engineering leaders to evolve solutions using applied science to improve selection, ranking, relevance, deal-offerings, click through prediction models, dynamic bidding, and auction algorithms for Chewy onsite and offsite advertising solutions.
  • Lead new models from ideation to experimentation, and eventually to production delivery to build and improve Chewy products offerings and advance applied science applications.
  • Publish research papers in leading ML/AI/Advertising conferences solving problems for scale using innovative modelling.
  • Establish high bar on model performance, establish applied-science implementation standard methodologies and mentoring junior scientists.
  • Deploy solutions at Chewy scale improving overall customer engagement and value for Pet Parents.
  • Formalizing proposals and communicating verbally and in writing to Chewy Senior Leadership and business customers with varying levels of technical knowledge, educating them about our research, as well as sharing insights and recommendations.

What You'll Need:
  • An advanced degree (M.S., PhD, or equivalent experience) in Operations Research, Statistics, Applied Mathematics, Data Science or related field or proven experience for at least 3 years crafting optimization and machine learning solutions for large scale applications.
  • Ability to understand and apply sophisticated mathematics and DS methodologies.
  • Experience in building distributed pipeline, tuning, optimizing and evaluation.
  • Experience with Sponsored Ads or Advertisement domain.
  • Experience with multiple techniques that include Predictive Models (Time Series and Regression), Linear Programming, and Classification, Search, Ranking or large-scale embeddings.
  • Ability to translate complex data sets and research into simple business recommendations.

Bonus:
  • Experience in e-commerce or retail.
  • Prior experience in Advertising systems a huge plus.
  • Experience with ML Services in AWS (SageMaker, Personalize) or equivalent.

  • The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

Skills Required

  • Advanced degree (M.S., PhD) or equivalent experience with at least 3 years crafting optimization and machine learning solutions
  • Ability to understand and apply sophisticated mathematics and data science methodologies
  • Experience building distributed pipelines, tuning, optimizing, and evaluation at scale
  • Experience with Sponsored Ads or advertising domain
  • Experience with predictive models (time series, regression), classification, linear programming, search, ranking, and large-scale embeddings
  • Ability to translate complex datasets and research into simple business recommendations
  • Experience with ML services in AWS (SageMaker, Personalize) or equivalent
  • Prior experience in advertising systems or ad-tech
  • Experience in e-commerce or retail

What the Team is Saying

Amy
Olivia
Mark
Joyce
Michael
Sumit
Victoria Kenney
Crystal

Chewy Compensation & Benefits Highlights

How does Chewy ensure its pay and bonus plans are competitive?

Chewy approaches compensation through a total rewards strategy that combines salary, bonuses, equity opportunities, healthcare benefits, employee discounts, and career growth opportunities. The company emphasizes supporting employees across ecommerce, healthcare, pharmacy, customer service, technology, and fulfillment operations while competing for talent in both retail and tech markets.

Competitive compensation and bonus opportunities: Chewy offers market-based compensation packages that may include salary, performance bonuses, commissions, and equity depending on role and level. Built In also notes benefits such as relocation assistance, employee discounts, and bonus opportunities across multiple teams and functions. 

  • Healthcare and wellness support: Benefits include medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, disability coverage, telemedicine, mental health resources, and wellbeing programs. Chewy also offers wellness-focused resources designed to support employees physically, mentally, and financially.
  • Retirement and financial wellbeing: Employees receive 401(k) plans with company matching along with financial wellness resources and broader support programs. Benefits are designed to support both short-term needs and long-term financial planning.
  • Pet-focused and family-oriented benefits: Chewy offers pet insurance discounts, employee discounts on Chewy products, parental leave, fertility support, family-focused benefits, and caregiving resources. The company’s benefits package is closely aligned with its pet-focused identity and customer mission.
  • Flexibility and workplace support: Corporate employees may have access to hybrid work arrangements, flexible scheduling, commuter benefits, PTO, paid holidays, and wellbeing initiatives. Employees also cite supportive managers and collaborative teams as important parts of the broader employee value proposition.
  • Long-term career investment: Compensation is reinforced through career growth opportunities, mentorship, leadership development, cross-functional learning, and exposure to large-scale ecommerce, automation, healthcare, and logistics initiatives. Employees often describe growth opportunities as an important part of the overall company experience.
  • External signals: Comparably reports that 70% of employee reviews are positive overall. Employees frequently highlight healthcare benefits, employee discounts, coworkers, and growth opportunities as strengths of the company experience. (Glassdoor; Comparably) 

 

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The Company
HQ: Boston, MA
17,800 Employees
Year Founded: 2011

What We Do

Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN

Why Work With Us

Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.

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About our Teams

Chewy Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
HQBoston, MA
HQPlantation, FL
Bellevue, WA
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