At Chewy, we believe great work starts with great people!
Here, you'll be part of a team that values who you are, what you bring, and where you want to grow. We offer meaningful work, competitive compensation, and opportunities to develop your career in an environment built on trust and collaboration.
Your Opportunity
As a Research Scientist on the Outbound Science & Technology team, you will design, develop, and deploy advanced optimization, simulation, and machine learning models that power Chewy's outbound network. You will work at the intersection of operations research, data science, and supply chain systems to solve complex fulfillment and transportation challenges at scale.
You will translate ambiguous business problems into structured mathematical models and scalable solutions that improve speed, cost efficiency, and service levels across our outbound operations. Partnering closely with engineering, product, and operations teams, you will move solutions from research to production and drive measurable business impact.
What You'll Do
- Develop and implement optimization models for outbound fulfillment, transportation planning, routing, and capacity management
- Design and apply advanced operations research techniques including linear programming, mixed-integer programming, heuristics, and simulation
- Build predictive models and machine learning solutions to improve forecasting, allocation, and network efficiency
- Translate business challenges into mathematical formulations and scalable algorithms
- Prototype, test, and validate models using large-scale datasets
- Partner with engineering teams to productionize models and integrate them into operational systems
- Communicate findings, trade-offs, and recommendations clearly to cross-functional stakeholders
- Conduct experimentation and scenario analysis to support strategic decision-making
- Continuously evaluate and improve model performance and operational impact
What You'll Need
- Minimum MS degree in Operations Research, Data Science, Industrial Engineering, Applied Mathematics, or a related quantitative field
- 2+ years of experience in operations research, data science, or applied optimization
- Strong foundation in mathematical optimization, probability, statistics, and algorithm design
- Experience developing optimization models using tools such as Python, Gurobi, CPLEX, or similar solvers
- Proficiency in Python or similar programming languages for data analysis and model development
- Experience working with large datasets and distributed computing environments
- Strong problem-solving skills with the ability to structure ambiguous problems
- Effective written and verbal communication skills
- Working knowledge of supply chain, logistics, or fulfillment operations
Bonus
- PhD in Operations Research, Data Science, Industrial Engineering, or a related field
- Experience with large-scale transportation or e-commerce fulfillment networks
- Experience productionizing models in cloud-based environments
- Familiarity with simulation frameworks and stochastic optimization
- Experience collaborating with product and engineering teams in an agile environment
What You'll Get
- A place where you can be your authentic self and grow your career. Our pet parents and partners are from everywhere-different places and different walks of life. It is what makes them unique. Likewise, Chewtopians are encouraged to bring their perspectives to deliver on our mission!
- Work in a culture that cares, with managers who value you and your career journey. Be empowered to think big, thrive on delivering results, and to become your best.
- Development of meaningful connections with a diverse group of Chewtopians through Team Member Resource Groups and celebrate inclusivity with various company events, programs, and activities.
- Comprehensive medical, dental, vision benefits, in addition to wellness programs and resources, enabling you to be your best self in and outside of work.
The base salary range for this role is $125,500 - $190,000.00.
- The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.
We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Skills Required
- Minimum MS degree in Operations Research, Data Science, Industrial Engineering, Applied Mathematics, or a related quantitative field
- 2+ years of experience in operations research, data science, or applied optimization
- Strong foundation in mathematical optimization, probability, statistics, and algorithm design
- Experience developing optimization models using Python, Gurobi, CPLEX, or similar solvers
- Proficiency in Python or similar programming languages for data analysis and model development
- Experience working with large datasets and distributed computing environments
- Strong problem-solving skills and ability to structure ambiguous problems
- Effective written and verbal communication skills
- Working knowledge of supply chain, logistics, or fulfillment operations
- PhD in Operations Research, Data Science, Industrial Engineering, or a related field
- Experience with large-scale transportation or e-commerce fulfillment networks
- Experience productionizing models in cloud-based environments
- Familiarity with simulation frameworks and stochastic optimization
- Experience collaborating with product and engineering teams in an agile environment
What the Team is Saying
Chewy Compensation & Benefits Highlights
How does Chewy ensure its pay and bonus plans are competitive?
Chewy approaches compensation through a total rewards strategy that combines salary, bonuses, equity opportunities, healthcare benefits, employee discounts, and career growth opportunities. The company emphasizes supporting employees across ecommerce, healthcare, pharmacy, customer service, technology, and fulfillment operations while competing for talent in both retail and tech markets.
Competitive compensation and bonus opportunities: Chewy offers market-based compensation packages that may include salary, performance bonuses, commissions, and equity depending on role and level. Built In also notes benefits such as relocation assistance, employee discounts, and bonus opportunities across multiple teams and functions.
- Healthcare and wellness support: Benefits include medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, disability coverage, telemedicine, mental health resources, and wellbeing programs. Chewy also offers wellness-focused resources designed to support employees physically, mentally, and financially.
- Retirement and financial wellbeing: Employees receive 401(k) plans with company matching along with financial wellness resources and broader support programs. Benefits are designed to support both short-term needs and long-term financial planning.
- Pet-focused and family-oriented benefits: Chewy offers pet insurance discounts, employee discounts on Chewy products, parental leave, fertility support, family-focused benefits, and caregiving resources. The company’s benefits package is closely aligned with its pet-focused identity and customer mission.
- Flexibility and workplace support: Corporate employees may have access to hybrid work arrangements, flexible scheduling, commuter benefits, PTO, paid holidays, and wellbeing initiatives. Employees also cite supportive managers and collaborative teams as important parts of the broader employee value proposition.
- Long-term career investment: Compensation is reinforced through career growth opportunities, mentorship, leadership development, cross-functional learning, and exposure to large-scale ecommerce, automation, healthcare, and logistics initiatives. Employees often describe growth opportunities as an important part of the overall company experience.
- External signals: Comparably reports that 70% of employee reviews are positive overall. Employees frequently highlight healthcare benefits, employee discounts, coworkers, and growth opportunities as strengths of the company experience. (Glassdoor; Comparably)
Chewy Insights
What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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Chewy Teams
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
