Our Opportunity:
Chewy is focused about our customers experience. We move fast to rethink and redesign our supply chain optimization frameworks from ground up. If the opportunity to create a best-in-class supply chain network, make a large business impact, and deliver large scale savings intrigue you, we will want to talk to you.
Chewy's Supply Chain is seeking a Research Scientist III of a balanced background in optimization and machine learning (ML) to join the Supply Chain Outbound Science team. You will be instrumental in driving the transformation towards ML-based replenishment models. The goal is to ensure adaptability to constant changes and complexity in our supply chain systems. This includes finding, constructing and deploying right models from the ground up to optimize our outbound fulfillment for customer orders. Chewy's Supply Chain team operates in a fast-paced environment where every day brings new challenges and new opportunities.
What You'll Do:
- Develop and implement models and solutions to solve complex supply chain problems using optimization, machine learning techniques.
- Deep dive large supply chain data to explain change, develop insights, and provide recommendations.
- Work with collaborators across organizations (with Inbound, S&OP, Transportation, and Supply Planning) to understand business requirements and translate them into technical specifications for models and algorithms.
- Implement process improvement initiatives that drive improvements to the metrics and streamline the Supply Chain.
- Communicate technical concepts and results to non-technical stakeholders in a clear and concise manner.
What You'll Need:
- An advanced degree M.S., PhD (preferred), or equivalent experience) in Data Science, Operations Research, Applied Mathematics, or related fields.
- Strong background in Optimization and machine learning with practical experience in developing and deploying models in cloud environments like AWS, Azure, Google cloud, etc.
- 4+ years industry experience on solving business problem in partnership with cross-domain partners.
- 2+ years working experience on solving supply-chain business problem is highly preferred.
- Prior experience working with deep learning models like NNs, CNNs, LSTM, etc., and RL models, highly preferred.
- Proficiency in Python coding including ML libraries
- Proficiency in solving optimization problem using library Gurobi, Xpress, CPLEX
- Ability to use collaborative programming tools (Git, Confluence, etc.)
- Ability to translate complex data sets and research into simple business recommendations.
- Ability to manage multiple projects and prioritize competing requirements.
The base salary range for this role is $149,000 - $225,000.00.
- The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.
We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Skills Required
- Advanced degree (M.S. or Ph.D.) in Data Science, Operations Research, Applied Mathematics, or related field, or equivalent experience
- Strong background in optimization and machine learning with practical experience developing and deploying models in cloud environments (AWS, Azure, Google Cloud)
- 4+ years industry experience solving business problems with cross-domain partners
- 2+ years solving supply-chain business problems
- Prior experience with deep learning models (NNs, CNNs, LSTM) and reinforcement learning models
- Proficiency in Python coding including ML libraries
- Proficiency solving optimization problems using Gurobi, Xpress, or CPLEX
- Ability to use collaborative programming/tools (Git, Confluence)
- Ability to translate complex data sets and research into simple business recommendations
- Ability to manage multiple projects and prioritize competing requirements
What the Team is Saying
What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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