Do you thrive on shaping leaders and enhancing employee potential through meaningful learning opportunities? As a Leadership Development Facilitator at Spectrum, you will be responsible for implementing and executing leadership initiatives, while providing guidance and feedback for consistent delivery and design of company-wide programs. Delivers structured and tailored leadership content (e.g., DDI, Everything DiSC, etc.) and programs aligned with company goals and strategic direction. Responsible for virtual (via Webex Meeting/Training Center) and in-person learning facilitation for middle management from Supervisors through Sr Directors. This position requires at least 5 years training delivery experience at professional level and at least 2 years of leadership training experience.
How You'll Make an Impact
- Facilitate learning sessions for managers and directors using structured and customized leadership content aligned with Spectrum's strategic objectives
- Employ delivery methods such as classroom instruction, virtual training, team meetings, online learning debriefs, hands-on labs, peer coaching and train-the-trainer sessions to build participant skills
- Model facilitation techniques for leadership audiences, manage classroom dynamics by tracking attendance, documenting performance and addressing behavior
- Troubleshoot technical issues before and during sessions to maintain smooth learning environments
- Manage administrative duties including class preparation, schedule oversight and maintaining participant records while completing LMS requirements and evaluations
- Coordinate logistics for training sessions by ordering materials, booking rooms and arranging meals as needed
- Guide learners through activities and discussions using facilitator guides, applying business knowledge for engagement and knowledge transfer
- Seek input and provide feedback to learners and leaders, work individually to identify strengths and opportunities while recommending content and solutions
- Assist curriculum development teams as a Subject Matter Expert and participate in committees, task forces and meetings
- Demonstrate commitment to ongoing learning by pursuing development opportunities to strengthen job-related knowledge and leadership skills
- Perform other duties as requested
Working Conditions
- Office environment with occasional travel required
What You'll Bring to Spectrum
Required Qualifications
Education
- Bachelor's degree or equivalent combination of training and work experience
Experience
- 5+ years of training delivery experience at a professional level
- 2+ years delivering leadership training or leading a team
Skills
- Proficiency in reading, writing and speaking English
- Clear and straightforward oral and written communication skills
- Ability to communicate effectively with executives, management and personnel
- Professionalism in public interactions
- Ability to maintain confidentiality
- Decision-making and problem-solving skills under pressure
- Project management skills to meet deadlines
- Effective use of Microsoft Office applications including Word, Excel, PowerPoint and Outlook
- Strong prioritization and organizational skills
- Judgment, initiative and ability to accomplish job duties
- Capability to work independently and collaboratively
- Use of internal consulting models to assess needs and create objectives
- Teambuilding, relationship-building, facilitation and presentation skills
- Advanced functional and business unit skills preferred
#LI-LYR
HTR332 2026-81091 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
Skills Required
- Bachelor's degree or equivalent combination of training and work experience
- 5+ years of professional-level training delivery experience
- 2+ years delivering leadership training or leading a team
- Proficiency in reading, writing, and speaking English
- Clear oral and written communication skills
- Ability to communicate effectively with executives, management, and personnel
- Ability to maintain confidentiality
- Decision-making and problem-solving skills under pressure
- Project management skills
- Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook
- Strong prioritization and organizational skills
- Ability to work independently and collaboratively
- Facilitation, presentation, teambuilding, and relationship-building skills
- Advanced functional and business unit skills
What We Do
Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together. The experience within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
Why Work With Us
At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.
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