Lead Technology Product Manager

Reposted 3 Days Ago
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Waltham, MA, USA
In-Office
129K-226K Annually
Senior level
Information Technology • Software
The Role
Responsible for driving the strategic development of customer-facing platforms and workflow solutions, focusing on AI applications and collaboration with cross-functional teams.
Summary Generated by Built In

OVERVIEW

You will be responsible for driving the strategic development roadmap for customer facing platforms, online products, workflow solutions, and high-quality features and UX that support the defined business goals. There will be a heavy emphasis on workflow solutions using content, Generative Artificial Intelligence (GenAI) and advanced technology. You will have experience with content processing, indexing, search applications, and some experience in applying GenAI and Large Language Models (LLM) to professional research. Day to day activities include working with cross-functional teams on development and support of product(s).  You will work closely with product strategy, marketing, technology, content operations, user experience, customer service and others in the organization. This is an individual contributor role reporting to the Product Management Director.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Work closely with Product Director(s) to create and manage a development roadmap according to customer and business value or Return on Investment.

  • Interprets business challenges and recommends best practices to improve workflows, products, processes, or services.

  • Align stakeholders around the vision for a workflow solution or a product line.

  • Provide vision and direction to the cross-functional Agile teams and stakeholders.

  • Works independently, with guidance in only the most complex situations; leads projects across functional areas and with a variety of resource requirements, risk, and complexity.

  • Conduct comprehensive market research and competitive analysis.

  • Define and implement user journeys in workflow solutions.

  • Coordinate with customers and subject matter experts to validate development design.

  • Work with cross-functional teams to development, market, and support workflow solution products.

  • Represent Product Management team in development planning, releases, and maintenance.

  • Keep abreast with emerging technology impacting the industry including Generative AI (GenAI) and Large Language Models (LLM).

  • Support marketing and sales teams with product-related information.

JOB QUALIFICATIONS

Education: Bachelors, advanced degrees with research exposure a plus; or equivalent experience.

Experience:   8+ of product manager experience

  • 10+ years working on design and development online research product and workflow solutions.

  • 5+ years as a product manager working with content and search platforms including some GenAI applications.

  • 8+ years’ experience using Lean and Agile methodologies to plan, define and build products and solutions, as well as to continuously improve user adoption, engagement, and usage.

  • Medical research experience or medical product development experience a plus.

Other Knowledge and Skills:

  • Ability to think strategically while considering tactical implications.

  • Communicates difficult concepts and influences others to adopt a different point of view.

  • Ability to socialize ideas and get buy-in.

  • Excellent execution, prioritization, and organization skills

  • Analytical skills in measuring opportunities and product performance.

  • Ability to adjust, respond, and manage a changing list of priorities to meet deadlines.

TRAVEL: Occasional travel 10-15%

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.


Compensation:

$128,900.00 - $226,050.00 USD
This role is eligible for Bonus.

Compensation range listed is based on primary location of the position.  Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. 

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Skills Required

  • 8+ years of product manager experience
  • 10+ years working on design and development of online research products and workflow solutions
  • 5+ years as a product manager with content and search platforms including some GenAI applications
  • 8+ years' experience using Lean and Agile methodologies
  • Bachelors degree or equivalent experience

Wolters Kluwer Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wolters Kluwer and has not been reviewed or approved by Wolters Kluwer.

  • Leave & Time Off Breadth Time away benefits are positioned as broad, spanning vacation and sick time plus paid holidays and other covered leave types. Paid parental and caregiver leave, bereavement leave, and a volunteer day contribute to a more comprehensive time-off offering.
  • Retirement Support Retirement support is framed as meaningful through access to a 401(k)/retirement plan paired with company matching and additional contribution features in some descriptions. This is reinforced by mentions of profit sharing and other long-term savings-oriented programs.
  • Parental & Family Support Family-oriented support stands out through adoption assistance and paid parental leave provisions. These benefits are described alongside other caregiver supports that extend beyond basic leave categories.

Wolters Kluwer Insights

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The Company
Hagerstown, MD
18,996 Employees

What We Do

Wolters Kluwer (www.wolterskluwer.com) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. Founded in 1836 and headquartered in Alphen aan den Rijn, the Netherlands, the company serves customers in over 180 countries, maintains operations in over 40 countries and employs 18,600 people worldwide. Wolters Kluwer reported 2019 annual revenues of €4.6 billion. Listed on Euronext Amsterdam, Wolters Kluwer shares (WKL) are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY).

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