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Building a better future for this generation and the next.
The Role
Lead Product Manager owning Supply Chain product experience across ServiceNow, Oracle, and contract systems. Partner closely with stakeholders to discover needs, define roadmaps, and deliver integrated features. Drive delivery, integration requirements, launch readiness, and continuous improvement to standardize and automate procurement, vendor, and contract workflows.
Summary Generated by Built In
About the Role
We're looking for a Lead Product Manager to own the product experience for our Supply Chain stakeholders - a new and expanding domain within our enterprise service enablement ecosystem. You'll serve as the primary product partner for Supply Chain, delivering integrated capabilities across ServiceNow, Oracle, contract management systems, and any additional platforms required to support end-to-end supply chain operations.
This role operates at the intersection of enterprise operations and multi-platform product management. You'll spend the majority of your time embedded with Supply Chain stakeholders - understanding their workflows, processes, and policies - and translating those needs into well-scoped, prioritized capabilities that reduce manual effort, improve data visibility, and enable more scalable operations. You'll partner closely with platform owners, engineering teams, and business leaders across the organization to deliver outcomes that matter.
What You'll Do
Stakeholder Partnership & Discovery (75%)
Product Ownership & Delivery (25%)
Platform & Domain Strategy
Qualifications
Required
Preferred
USD 111,500.00 - 185,900.00 per year
Compensation:
Compensation includes a base salary in the range of $111,500.00 - $185,900.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
EOE, including disability/vets
We're looking for a Lead Product Manager to own the product experience for our Supply Chain stakeholders - a new and expanding domain within our enterprise service enablement ecosystem. You'll serve as the primary product partner for Supply Chain, delivering integrated capabilities across ServiceNow, Oracle, contract management systems, and any additional platforms required to support end-to-end supply chain operations.
This role operates at the intersection of enterprise operations and multi-platform product management. You'll spend the majority of your time embedded with Supply Chain stakeholders - understanding their workflows, processes, and policies - and translating those needs into well-scoped, prioritized capabilities that reduce manual effort, improve data visibility, and enable more scalable operations. You'll partner closely with platform owners, engineering teams, and business leaders across the organization to deliver outcomes that matter.
What You'll Do
Stakeholder Partnership & Discovery (75%)
- Serve as the dedicated product partner for Supply Chain - building trust, establishing deep domain knowledge, and becoming the go-to resource for capability planning
- Conduct ongoing discovery with Supply Chain stakeholders to surface pain points, map current-state processes, and identify high-value opportunities across procurement, vendor management, contract lifecycle, and operations
- Facilitate workshops, interviews, and process reviews to translate business needs into structured product requirements
- Develop and maintain a prioritized, stakeholder-aligned roadmap across ServiceNow, Oracle, contract management, and other enabling source to pay platforms / initiatives
- Present roadmap, priorities, and tradeoffs to business leaders and executive stakeholders with clarity and confidence
Product Ownership & Delivery (25%)
- Define epics, features, and user stories that are implementation-ready - with clear acceptance criteria, scope boundaries, and dependency identification
- Partner with Product Owners and engineering teams to guide delivery across sprint cycles, release planning, and UAT
- Drive launch readiness including change management, training, and adoption support for Supply Chain end users
- Monitor post-launch performance, gather feedback, and iterate continuously to improve capability effectiveness
- Identify integration requirements across platforms (ServiceNow ↔ Oracle, contract systems, etc.) and partner with architects and engineers to define the right solutions
Platform & Domain Strategy
- Build a cohesive platform strategy for Supply Chain that spans multiple systems - ensuring capabilities work together rather than in silos
- Identify opportunities to standardize, consolidate, or automate workflows across procurement, sourcing, and vendor operations
- Stay current on Supply Chain technology trends, platform capabilities (ServiceNow SPM/Procurement, Oracle SCM), and contract lifecycle management best practices
- Represent Supply Chain product needs in cross-functional planning forums and enterprise architecture discussions
Qualifications
Required
- Bachelor's degree and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 18 years' experience in a related field
- 5+ years of product management experience in enterprise software, internal platforms, or business operations technology
- Demonstrated ability to manage products that span multiple platforms or systems of record
- Strong discovery and facilitation skills - comfortable leading structured conversations with business stakeholders to uncover needs and define requirements
- Experience working with or adjacent to Supply Chain, Procurement, Vendor Management, or Contract Lifecycle Management domains
- Ability to translate complex operational workflows into clear, actionable product requirements
- Proven success influencing without authority across technical teams, platform owners, and business stakeholders
- Familiarity with Agile delivery methods and experience writing epics, features, and user stories
Preferred
- Hands-on experience with supply chain / procurement platforms (ie. Oracle, ServiceNow or related modules)
- Experience with contract management platforms (Icertis, Coupa, Ariba, or similar)
- Background in enterprise service management, shared services, or internal platform strategy
- Exposure to data integration, workflow automation, or system-of-record design across multi-vendor environments
- Experience building relationships with a net-new stakeholder group - establishing trust, credibility, and momentum from the ground up
USD 111,500.00 - 185,900.00 per year
Compensation:
Compensation includes a base salary in the range of $111,500.00 - $185,900.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
EOE, including disability/vets
Skills Required
- Bachelor's degree or equivalent combination of education and experience (examples provided in posting)
- 6 years' experience in a related field (or alternative combinations listed)
- 5+ years product management experience in enterprise software, internal platforms, or business operations technology
- Demonstrated ability to manage products that span multiple platforms or systems of record
- Strong discovery and facilitation skills, leading structured stakeholder conversations to define requirements
- Experience with or adjacent to Supply Chain, Procurement, Vendor Management, or Contract Lifecycle Management domains
- Ability to translate complex operational workflows into clear, actionable product requirements
- Proven success influencing without authority across technical teams, platform owners, and business stakeholders
- Familiarity with Agile delivery methods and experience writing epics, features, and user stories
- Hands-on experience with ServiceNow (SPM, Procurement, or related modules) and/or Oracle SCM
- Experience with contract management platforms (Icertis, Coupa, Ariba, or similar)
- Background in enterprise service management, shared services, or internal platform strategy
- Exposure to data integration, workflow automation, or system-of-record design across multi-vendor environments
- Experience building relationships with a net-new stakeholder group and establishing trust and momentum
What the Team is Saying
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Director of Agile Delivery
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Cox Enterprises Compensation & Benefits Highlights
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Healthcare Strength — Healthcare coverage is positioned as robust with multiple medical plan options (PPOs and an HSA‑eligible HDHP), in‑network preventive care at 100%, and expanded mental health and virtual care access. Specialized offerings such as fertility benefits, gender‑affirming care, and wellness programs (e.g., Calm, FitnessOnDemand, Hinge Health) further bolster breadth.
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Retirement Support — The 401(k) program features an enhanced employer contribution for most newer hires—dollar‑for‑dollar matching up to 6% and an automatic 2% contribution after 90 days, with legacy formulas for earlier hire dates. Financial tools and student‑debt support via Candidly deepen long‑term savings support.
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Parental & Family Support — Paid parental leave of eight weeks, adoption assistance (up to $5,000 per adoption), and resources like backup care and childcare discounts are highlighted. Family‑building and caregiving supports (e.g., fertility coverage, Milk Stork, Care.com access) are emphasized across materials.
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The Company
What We Do
Cox Enterprises is a family-owned enterprise spanning 125+ years of innovation. Through our diverse network of businesses, our people are shaping the future with bold thinking, cutting-edge technology and an unwavering commitment to doing what’s right. Across a range of industries — including automotive, agriculture, cleantech, journalism and more — we’re building a better future for this generation and the next. Make your mark at Cox!
Why Work With Us
Founded in 1898, Cox Enterprises is a community of kind, grounded individuals who work together to drive positive change across vital industries. At Cox, employees experience meaningful work, great benefits, work-life balance and a supportive team environment, plus ample opportunities for career growth across our family of businesses.
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Cox Enterprises Teams
Product & Tech
About our Teams
Cox Enterprises Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
Flexible
