What You'll Do:
- Oversee daily operations of the non-sterile compounding lab, with a focus on both hazardous and non-hazardous preparations.
- Monitor and drive performance against pharmacy metrics including productivity, quality, safety, and compliance.
- Lead daily workflow scheduling, team meetings, and performance evaluations including regular 1:1s with direct reports.
- Manage, coach, and support a team of compounding pharmacists and technicians.
- Serve as a liaison between the PIC and your group of pharmacists/technicians to maintain an open, 2-way line of feedback.
- Oversee onboarding and training of new compounding staff to ensure alignment with current procedures and best practices.
- Foster a culture of safety, accountability, and continuous improvement.
- Oversee and participate in compounding of prescription medications in accordance with USP guidelines, SOPs, and safety protocols.
- Serve as the subject matter expert (SME) for non-sterile compounding operations, including hazardous drug handling per USP <800>.
- Ensure rigorous adherence to compounding procedures, documentation standards, and safety protocols.
- Conduct audits to verify the accuracy and timeliness of all compounding activities.
- Partner with the PIC and compliance officer to ensure compliance with all federal and state regulations and accreditation standards.
- Ensure all compounding equipment is properly utilized, maintained, and calibrated.
- Work closely with Supply Chain, Compliance, Operations, and Quality teams to ensure a seamless integration of compounding processes with broader pharmacy operations.
- Provide input on facility improvements, process enhancements, and expansion plans.
- You may be required to obtain and maintain non-resident pharmacist licenses to support multi-state operations.
- Support additional operational tasks and responsibilities as assigned by pharmacy leadership
What You'll Bring to the Team:
- Bachelor of Science in Pharmacy or Doctor of Pharmacy from an accredited college of pharmacy
- Ability to work on site 40 hours per week (Monday-Friday) plus rotating on weekends
- Comply with all state and federal laws and regulations
- Extensive knowledge of USP 795, 797, and 800 regulations
- Minimum of 3–5 years of experience in a compounding pharmacy, with at least 1–2 years in a leadership or supervisory role
- Background in sterile compounding preferred
- Ability to work in a high volume fast paced environment
- Team player with outstanding communication skills
- Strong organizational skills and attention to detail
Schedule & Availability:
- This is a full-time role with shifts primarily scheduled Monday through Friday, plus every other Saturday. A rotation system is in place to ensure fair distribution of weekend shifts
- While we strive to maintain consistent schedules, flexibility is required, as your scheduled workdays may occasionally shift to help cover holidays, team PTO, or other staffing needs
- Advanced notice of at least two weeks will be provided for any changes to the regular schedule
- Please note that shift structures may be adjusted in the future based on evolving business needs
We've Got You Covered:
- Full medical, dental, and vision insurance + OneMedical membership
- Healthcare and Dependent Care FSA
- 401(k) with company match
- Flexible PTO
- Wellbeing + Learning & Growth reimbursements
- Paid parental leave + Fertility benefits
- Pet insurance
- Student loan refinancing
- Virtual resources for mindfulness, counseling, and fitness
Top Skills
What We Do
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts.
Why Work With Us
Ro is powering quality care at scale. The Ro Operating System (ro.OS) vertically integrates the core parts of healthcare, bringing together nationwide telehealth, lab, and pharmacy services on one platform. The result? ro.OS makes it easier for patients to access and providers to deliver high-quality care – millions of times over.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Ro’ers in the tri-state area join their colleagues in the NY Hub twice a week for in-person collaboration.