Lead Engineer, IT Applications

Posted 10 Days Ago
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Hiring Remotely in Navi Mumbai, Thane, Maharashtra, IND
In-Office or Remote
Mid level
Insurance
The Role
Designs, develops, and customizes ServiceNow ITSM and CSM applications. Configures scripts, business rules, UI policies, and actions; builds reports, dashboards, analytics, integrations, and workflow automation. Collaborates with business and technical teams in Agile environments, gathers requirements, follows coding and security standards, and maintains platform governance.
Summary Generated by Built In

Key Responsibilities:

  • Design, develop, and customize applications on the ServiceNow platform for ITSM and CSM modules.
  • Configure and implement Client Scripts, Business Rules, UI Policies, and UI Actions.
  • Develop and maintain reports, dashboards, and Performance Analytics.
  • Build and manage integrations using Integration Hub, including JIRA integration.
  • Design and implement Flow Designer and Workflow solutions for process automation.
  • Collaborate with business and technical teams to gather requirements and deliver solutions in an Agile environment.
  • Ensure adherence to coding standards, security best practices, and platform governance.

Required Skills & Qualifications:

  • 3–5 years of experience as a ServiceNow Developer.
  • Strong knowledge of ITSM and CSM modules.
  • Proficiency in JavaScript for Client Scripts and Business Rules.
  • Experience with Integration Hub and third-party integrations (e.g., JIRA).
  • Hands-on experience with Flow Designer, Workflow, UI Policies, and Performance Analytics.
  • Familiarity with Agile/Scrum methodologies.
  • Excellent communication and collaboration skills.
  • ServiceNow Certified System Administrator (CSA) or higher certification preferred.

Skills Required

  • 3–5 years of experience as a ServiceNow Developer
  • Strong knowledge of ServiceNow ITSM and CSM modules
  • Proficiency in JavaScript for Client Scripts and Business Rules
  • Experience with Integration Hub and third-party integrations such as JIRA
  • Hands-on experience with Flow Designer, Workflow, UI Policies, and Performance Analytics
  • Familiarity with Agile/Scrum methodologies
  • Excellent communication and collaboration skills
  • ServiceNow Certified System Administrator certification or higher

Majesco Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Majesco and has not been reviewed or approved by Majesco.

  • Leave & Time Off Breadth Flexible or unlimited PTO, paid holidays, and strong support for remote work are widely highlighted. Time-off policies feel generous and practical for work-life balance.
  • Healthcare Strength Health insurance is considered solid and comparable to larger tech firms, with a global EAP also emphasized. Core medical coverage appears to be a dependable part of the package.
  • Career-Linked Recognition & Rewards An employee recognition program and structured development paths (iLearn, CLIMB) are prominently featured. These elements add non-cash value alongside base pay.

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The Company
HQ: Morristown, NJ
1,876 Employees
Year Founded: 1982

What We Do

Majesco is the partner P&C and L&A insurers choose to create and deliver outstanding experiences for customers. We combine our technology and insurance experience to anticipate what’s next, without losing sight of what’s important now. Over 350 insurers, reinsurers, brokers, MGAs, and greenfields/startups rely on Majesco’s SaaS platform solutions of core, digital, data & analytics, distribution, and a rich ecosystem of partners to create their next now. As an industry leader, we don’t believe in managing risk by avoiding change. We embrace change, even cause it, to get and stay ahead of risk. With 900+ successful implementations we are uniquely qualified to bridge the gap between a traditional insurance industry approach and a pure digital mindset. We give customers the confidence to decide, the products to perform, and the follow-through to execute. For more information, please visit www.majesco.com.

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