Jobs at Majesco

Leads production support for Majesco’s Life, Annuity, and Health insurance platform. Performs incident and root-cause analysis, resolves complex Java and Oracle defects, deploys hotfixes, implements change requests, and executes product upgrades. Maintains ITSM records, coordinates service transitions, collaborates with product and security teams, translates business requirements into technical solutions, communicates with customers, and mentors junior programmers.

Designs, develops, optimizes, and supports enterprise Oracle and PostgreSQL database solutions. Responsibilities include SQL and PL/SQL programming, performance tuning, Linux Shell scripting, database migrations, deployments, troubleshooting, data validation, and automation. Collaborates with application, QA, infrastructure, migration, and support teams across development, testing, and production environments.

Leads portfolio-level product strategy across P&C insurance technology products, including policy, underwriting, billing, claims, and data/AI. Defines cross-product initiatives, builds data-driven business cases, tracks portfolio health and dependencies, manages a Senior Product Analyst, and presents product capabilities to executives, customers, and analysts. Requires strong financial modeling, analytical, communication, stakeholder management, and insurance technology expertise.

Owns the roadmap and backlog for P&C policy administration and commercial underwriting capabilities, including submissions, quoting, issuance, endorsements, renewals, risk evaluation, and AI-assisted decisioning. Partners with engineering, architecture, QA, customers, insurers, MGAs, and implementation teams to define workflows, integrations, configuration requirements, and Agentic AI use cases. Requires deep commercial underwriting and policy administration expertise, strong stakeholder management, and experience translating insurance processes into scalable platform capabilities.

Develop PRASE scripts from specifications, partnering with business analysts and customers to understand requirements. Perform SQL-based data analysis, unit testing, documentation, effort estimation, and application configuration. Apply business logic to meet customer objectives, with insurance policy administration experience preferred. The role requires a mathematics-related degree and 5–10 years of software development experience, ideally supporting life, health, or annuity insurance products and production support projects.

Leads support operations by translating customer contracts and service commitments into workflows, controls, and executable processes. Improves cross-functional processes, data quality, tools, automation, and AI adoption. Partners with technology, Legal, Sales, Support, and Services teams to define requirements, manage risks, strengthen audit readiness, and drive change enablement. Tracks adoption, compliance, stakeholder feedback, and business impact through sustained implementation.

Leads solution architecture and hands-on Java software development in the insurance domain. Mentors engineers, designs and implements integrated systems, resolves complex technical issues, authors design documentation, collaborates with business and technical stakeholders, supports Agile delivery, and provides strategic guidance on future projects.

Leads a small development team implementing and maintaining Majesco insurance products using the proprietary Java-based ICD/ICM low-code framework. Responsibilities include designing modules, developing workflows, rules, APIs, integrations, database scripts, automated tests, and CI/CD deployments. The role collaborates with architects and business analysts to meet functional and performance requirements while guiding developers in an Agile environment.

Leads solution architecture for a life and annuities insurance product. Defines scalable, secure, extensible designs; authors architecture specifications; oversees implementation, coding, code reviews, testing, and production issue resolution. Partners with product, engineering, quality, and customer teams, mentors developers, supports Agile planning and estimates, develops technical proofs of concept, and contributes to pre-sales. Requires extensive insurance product architecture experience and hands-on expertise across software development, integrations, databases, and enterprise architecture.

Leads business analysis for North American life and annuity insurance products. Translates product roadmaps into end-to-end user acceptance journeys, requirements, and test cases; leads requirements gathering for claims modules; supports UAT, defect triage, quality improvement, production issue resolution, project planning, and product demonstrations. Collaborates with product, testing, implementation, and customer teams while applying extensive life insurance and insurance technology expertise.

Leads global cloud and SaaS operations across Cloud Operations, SRE, Platform Engineering, and DevOps. Owns strategy, operating models, reliability, scalability, incident management, disaster recovery, cloud security, FinOps, vendor partnerships, and service performance. Develops globally distributed technical teams and collaborates with Product, Engineering, Security, Finance, Delivery, customers, and senior stakeholders to deliver secure, reliable, scalable, and cost-effective SaaS services.

Owns end-to-end solution architecture for Majesco P&C insurance implementations and modernization programs. Defines scalable architectures across policy, billing, claims, digital, data, APIs, and integrations; translates requirements into implementation guidance; leads design reviews; manages technical risks; and promotes product-first, reusable, automated solutions. Partners with customers, Product, Engineering, Security, Cloud, Data, and Services teams while mentoring architects and technical leads.

Leads solution architecture and hands-on software development for insurance solutions. Mentors engineers, designs and implements Java-based systems, resolves integration issues, authors technical documentation, collaborates with cross-functional teams and clients, evaluates future projects, and provides strategic technical guidance.

Manage technical relationships for premium support accounts, including escalations, incident resolution, customer communications, operational reviews, software upgrades, release coordination, and project planning. Advise customers on Majesco products, identify process gaps, coordinate internal stakeholders, deliver root-cause analyses, promote product adoption, and maintain account health. Requires extensive customer engagement, technical support or account management experience, insurance technology knowledge, implementation experience, and strong project, communication, and problem-solving skills.

Leads the design, development, testing, debugging, performance tuning, and support of high-performance .NET web applications. Provides architectural direction, conducts peer reviews, supports quality assurance, and promotes software development best practices. Collaborates with stakeholders on requirements, estimates, planning, and roadmap delivery. Leads technical teams, contributes to Agile processes, manages client expectations, and develops insurance solutions with a focus on quality, usability, and continuous improvement.

Lead security operations activities including alert investigation, SIEM detection rule development and tuning, log coverage validation, vulnerability management, incident response, and security reporting. The role improves monitoring effectiveness by reducing false positives, identifying telemetry gaps, integrating security platforms, developing dashboards, automating processes, and supporting tabletop exercises. It requires cross-functional collaboration with infrastructure, cloud, application, and security teams, plus ownership of technical improvements from identification through validation.

Develop and execute a national sales strategy for Taft Hartley and multiemployer pension, health and welfare, and claims solutions. Build pipeline, manage complex enterprise sales cycles, cultivate relationships with trustees and fund executives, lead proposals and negotiations, and coordinate cross-functional pursuit teams. Translate customer needs into measurable value while maintaining forecasts, account plans, and sales targets in a specialized B2B market.

Own strategic enterprise insurance accounts across North America, driving account expansion, renewals, multi-million-dollar revenue growth, and client retention. Build C-level relationships, lead consultative solution selling and full sales cycles, manage RFPs and negotiations, and position SaaS, cloud, and digital transformation solutions. Partner cross-functionally with product, delivery, and marketing teams while conducting executive reviews, tracking success metrics, and representing customer needs internally.

Administer and develop Jira Cloud and Confluence Cloud platforms, including workflows, permissions, automation, dashboards, templates, integrations, and migrations. Provide L2/L3 technical support, troubleshoot enterprise application issues, manage REST API and webhook integrations with ServiceNow and other systems, and deliver platform improvements while partnering with business stakeholders and vendors.

Leads concurrent, complex SaaS transformation programs for insurance and financial services clients. Owns delivery timelines, scope, quality, margins, risk, production readiness, and post-go-live stability. Partners with executive stakeholders, oversees financial governance, uses NetSuite and Jira, and coaches project and program leaders. Requires extensive enterprise software delivery leadership, insurance domain expertise, and the ability to manage large multi-vendor programs valued at $5M-$20M or more.