Jobs at Majesco

Develop and execute a national sales strategy for Taft Hartley and multiemployer pension, health and welfare, and claims solutions. Build pipeline, manage complex enterprise sales cycles, cultivate relationships with trustees and fund executives, lead proposals and negotiations, and coordinate cross-functional pursuit teams. Translate customer needs into measurable value while maintaining forecasts, account plans, and sales targets in a specialized B2B market.

Own strategic enterprise insurance accounts across North America, driving account expansion, renewals, multi-million-dollar revenue growth, and client retention. Build C-level relationships, lead consultative solution selling and full sales cycles, manage RFPs and negotiations, and position SaaS, cloud, and digital transformation solutions. Partner cross-functionally with product, delivery, and marketing teams while conducting executive reviews, tracking success metrics, and representing customer needs internally.

Administer and develop Jira Cloud and Confluence Cloud platforms, including workflows, permissions, automation, dashboards, templates, integrations, and migrations. Provide L2/L3 technical support, troubleshoot enterprise application issues, manage REST API and webhook integrations with ServiceNow and other systems, and deliver platform improvements while partnering with business stakeholders and vendors.

Owns end-to-end solution architecture for Majesco P&C insurance implementations and modernization programs. Defines scalable architectures across policy, billing, claims, digital, data, APIs, and integrations; leads design reviews and manages technical risks. Partners with customers, Product, Engineering, Security, Cloud, Data, and Services teams to drive product-first, reusable solutions. Provides technical leadership and mentoring while promoting automation, AI-enabled engineering, cloud-native practices, governance, security, performance, and long-term maintainability.

Leads concurrent, complex SaaS transformation programs for insurance and financial services clients. Owns delivery timelines, scope, quality, margins, risk, production readiness, and post-go-live stability. Partners with executive stakeholders, oversees financial governance, uses NetSuite and Jira, and coaches project and program leaders. Requires extensive enterprise software delivery leadership, insurance domain expertise, and the ability to manage large multi-vendor programs valued at $5M-$20M or more.

Lead complex enterprise software implementation projects across multiple workstreams, managing plans, milestones, risks, issues, budgets, forecasting, invoicing, and delivery performance. Coordinate client stakeholders and cross-functional teams spanning product, engineering, QA, cloud operations, security, training, and finance. Facilitate Agile ceremonies, maintain project documentation and reporting, resolve issues, and provide executive status updates to ensure projects remain aligned, on schedule, and financially healthy.

Leads business analysis for P&C insurance policy administration implementations. Gathers and translates requirements into user stories, workflows, functional specifications, and acceptance criteria; supports Majesco Policy configuration, Agile backlog management, impact analysis, traceability, SIT, and UAT. Partners with business, product, and technical teams to improve implementation quality, reduce rework, and deliver policy lifecycle, rating, underwriting, and processing solutions.

Design, develop, test, deploy, and optimize agentic AI solutions for project management, software development, QA, and business automation. Build autonomous agents, integrate LLMs and multi-agent frameworks, create agentic user interfaces, connect enterprise knowledge platforms and APIs, and support cloud deployment. Document reusable components and communicate solutions to technical and business stakeholders while researching emerging AI tools and practices.

Supports customers by troubleshooting production incidents, identifying defects, implementing fixes and change requests, and delivering product upgrades. Develops Java/J2EE and Oracle solutions, APIs, integrations, stored procedures, and business logic. Gathers requirements, prepares technical specifications, estimates work, participates in code and quality reviews, coordinates with customers and internal teams, and mentors junior Oracle developers. Insurance domain experience and customer-facing technical communication are preferred.

Lead Engineer responsible for implementing and maintaining Majesco Insurance products using the proprietary Java-based ICD/ICM low-code framework. Designs functional modules, develops YAWL workflows, object models, mappings, rules, APIs, interfaces, and database scripts. Collaborates with architects and business analysts to meet application requirements and performance goals, while contributing to Agile teams, technical leadership, testing, and data verification.

Leads production support for Majesco’s Life, Annuity, and Health insurance platform. Performs incident and root-cause analysis, resolves complex Java and Oracle defects, deploys hotfixes, implements change requests, and executes product upgrades. Maintains ITSM records, coordinates service transitions, collaborates with product and security teams, translates business requirements into technical solutions, communicates with customers, and mentors junior programmers.

Leads techno-functional production support for Majesco’s Life, Annuity, and Health insurance platform. Responsibilities include incident and root-cause analysis, complex defect resolution, hotfix deployments, change requests, product upgrades, Java and database troubleshooting, ITSM documentation, customer communication, and service transitions. The role also translates business requirements into technical solutions, supports release planning, conducts technical reviews, and mentors junior engineers.

Technical Account Manager serving premium support customers in the insurance industry. Builds customer relationships, provides technical guidance, manages incidents and escalations, coordinates issue resolution, develops support and upgrade plans, and drives product adoption and operational improvements. The role requires collaboration across technical and business stakeholders, software implementation experience, project management, insurance technology expertise, and bilingual English-Spanish communication. Candidates must reside in Puerto Rico and work remotely.

Lead production support testing for life, annuity, and health insurance software. Develop test plans, cases, data, and expected results; test hotfixes and updates; investigate and document defects; support customer issue resolution; collaborate with development, operations, and customer teams; maintain test and defect records; report quality trends; and improve testing processes through automation and continuous improvement.

Leads solution architecture and hands-on Java software development in the insurance domain. Mentors developers, designs and implements integrated systems, resolves complex technical issues, authors design documentation and user manuals, collaborates with technical and business stakeholders, communicates with clients, evaluates future projects, and provides technical guidance across development teams.

Own enterprise sales across the Life, Annuities & Health insurance market. Build territory strategy, generate new-logo pipeline, expand strategic accounts, develop executive relationships, lead consultative value-based sales, navigate complex buying groups, orchestrate internal resources, and close large software opportunities. The role requires direct L&AH insurance expertise, enterprise SaaS or complex software sales experience, disciplined forecasting, competitive strategy, and success exceeding quota.

Leads UKG application architecture and administration as the senior technical SME. Configures modules, workflows, security, integrations, reports, dashboards, testing, releases, and production support. Partners with HR, Payroll, IT, Security, vendors, and business stakeholders to deliver secure, scalable solutions. Troubleshoots integration failures, performs root cause analysis, supports governance and audit readiness, protects sensitive HR data, and drives documentation, knowledge transfer, and continuous improvement.

Lead manual and automated testing across enterprise products and client variants. Investigate customer issues, execute functional and regression testing, validate releases, and improve coverage. Evaluate Selenium, Playwright, and proprietary automation approaches; guide reusable test design, test data, API, database, batch-job, and CI/CD integration practices. Establish testing standards, coach testers, support platform adoption, influence tooling roadmaps, and track automation and quality outcomes.

Leads hands-on production support for customer implementations on the Majesco L&AH PAS platform. Responsibilities include incident management, troubleshooting application, integration, batch, and data issues; root cause analysis; SQL Server validation; deployment and release support; monitoring; SLA adherence; customer communication; documentation; continuous improvement; and mentoring junior engineers. The role also coordinates cross-functional defect resolution, participates in on-call and major incident activities, and supports Agile release transitions.

Senior client-facing leader responsible for strategic account management post-implementation. Build executive relationships, drive governance, align cross-functional teams, monitor customer health, lead escalations, and identify expansion opportunities to ensure value realization and operational excellence for an insurance customer.