Jobs at Majesco

Owns the full instructional design lifecycle, from needs analysis through evaluation. Develops interactive eLearning, video content, virtual lab materials, and technical training experiences. Partners with global stakeholders and SMEs, applies learning analytics, and builds AI-powered agents and workflows to accelerate content development. Requires strong Articulate 360 expertise, video production skills, AI workflow experience, and the ability to manage multiple remote projects.

Leads UKG application architecture and administration as the senior technical SME. Configures modules, workflows, security, integrations, reports, dashboards, testing, releases, and production support. Partners with HR, Payroll, IT, Security, vendors, and business stakeholders to deliver secure, scalable solutions. Troubleshoots integration failures, performs root cause analysis, supports governance and audit readiness, protects sensitive HR data, and drives documentation, knowledge transfer, and continuous improvement.

Lead manual and automated testing across enterprise products and client variants. Investigate customer issues, execute functional and regression testing, validate releases, and improve coverage. Evaluate Selenium, Playwright, and proprietary automation approaches; guide reusable test design, test data, API, database, batch-job, and CI/CD integration practices. Establish testing standards, coach testers, support platform adoption, influence tooling roadmaps, and track automation and quality outcomes.

Leads hands-on production support for customer implementations on the Majesco L&AH PAS platform. Responsibilities include incident management, troubleshooting application, integration, batch, and data issues; root cause analysis; SQL Server validation; deployment and release support; monitoring; SLA adherence; customer communication; documentation; continuous improvement; and mentoring junior engineers. The role also coordinates cross-functional defect resolution, participates in on-call and major incident activities, and supports Agile release transitions.

Leads techno-functional production support for Majesco’s Life, Annuity, and Health insurance platform. Performs incident and root-cause analysis, resolves complex defects, deploys hotfixes, implements change requests, and executes database and Java-layer upgrades. Manages service transitions, ITSM records, security responses, customer communication, and technical documentation. Translates insurance business requirements into solutions, coordinates delivery priorities, and mentors junior programmers while guiding customers on product functionality.

Designs, develops, and customizes ServiceNow ITSM and CSM applications. Configures scripts, business rules, UI policies, and actions; builds reports, dashboards, analytics, integrations, and workflow automation. Collaborates with business and technical teams in Agile environments, gathers requirements, follows coding and security standards, and maintains platform governance.

Senior client-facing leader responsible for strategic account management post-implementation. Build executive relationships, drive governance, align cross-functional teams, monitor customer health, lead escalations, and identify expansion opportunities to ensure value realization and operational excellence for an insurance customer.

Own ARR, revenue, bookings, and workforce forecasts; support sales compensation calculations, budgeting, KPI reporting, and Board reporting. Analyze actuals against budget, explain variances, and translate financial data into actionable insights for finance and non-finance leaders. Partner closely with Finance and Sales on commercial performance and high-priority business initiatives.

Convert manual test cases into automated scripts using ACCELQ or other tools, execute automation suites (smoke, regression, UAT), parameterize test data, maintain reusable modules, support functional QA with automation runs and defect reproduction, and document automation processes.

Convert manual test cases into automated scripts (UI, API, DB) using ACCELQ or other tools. Execute and maintain automation suites, parameterize test data, debug broken scripts, support QA testers with runs and defect reproduction, provide execution evidence, document automation processes, and collaborate with senior engineers for improvements.

Lead Engineer responsible for designing and implementing scalable, maintainable customer-facing solutions on the Salesforce Force.com platform. Duties include full SDLC involvement, requirements gathering, custom development in Apex/Visualforce/Lightning, integrations (REST/SOAP/SFTP), use of CI/TDD, documentation in Confluence/JIRA, and collaborating with product management and customers to deliver and support configurations and customizations.

Own and prioritize the Majesco Billing backlog, define epics and user stories, translate P&C billing requirements into scalable SaaS solutions, drive enhancements across receivables, payments, cash application, commissions and reconciliation, validate releases with QA and stakeholders, and champion AI-enabled automation and product adoption.

Lead product ownership for Majesco's cloud-based P&C claims platform. Prioritize backlog, define epics and user stories, collaborate with engineering and stakeholders to deliver FNOL, claims automation, fraud detection, payments, vendor management, subrogation and catastrophe features. Champion AI-first workflows, validate releases with QA and customers, and drive adoption and roadmap outcomes.

Provide strategic legal support for Majesco's SaaS business by drafting, negotiating, and executing complex commercial, SaaS, licensing, vendor, and data privacy agreements. Partner with sales, finance, product, security, and executives to accelerate revenue, manage legal and commercial risk, support vendor/RFP processes, and contribute to financing or acquisition activities. Improve contracting processes and playbooks while handling high-volume, enterprise-level transactions.

The role involves leading P&C underwriting operations and translating workflows into scalable AI-powered solutions, enhancing decision-making and operational efficiency for insurers.