Jobs at Majesco

Senior client-facing leader responsible for strategic account management post-implementation. Build executive relationships, drive governance, align cross-functional teams, monitor customer health, lead escalations, and identify expansion opportunities to ensure value realization and operational excellence for an insurance customer.

Serve as technical advisor for premium Majesco accounts: map customer processes to product capabilities, manage ServiceNow incidents and escalations, coordinate upgrades and release planning, run regular stakeholder meetings, drive RCA and resolution plans, and help customers maximize product value.

Plan, coordinate, and execute repeatable, auditable product releases across DEV→Production. Maintain build/versioning, automate CI/CD pipelines, run deployments (incl. rollback), enforce change governance, monitor releases, manage incidents, and drive continuous improvement in tooling and processes.

The Senior Lead Engineer will design and implement agent-driven AI solutions, collaborating on workflows, and integrating various AI platforms to optimize business automation.

Design, develop, and optimize Oracle SQL/PLSQL database solutions. Translate business requirements into technical/functional specs, perform performance tuning, participate in reviews, collaborate with clients and teams, and learn Majesco product and Dev Studio to deliver robust, scalable database components.

Lead technical investigations and root-cause analysis for enterprise insurance applications and data issues. Use SQL/Oracle to analyze and correct policy, billing, and transactional data, coordinate incident response with cross-functional teams, recommend automation and process improvements, and maintain documentation and knowledge articles to improve system reliability and performance.

L2 production support analyst responsible for triaging production cases, performing in-depth analysis, preparing and releasing data patches, conducting root cause analysis, escalating code-fix issues to engineering with documentation, addressing customer technical queries, and ensuring strict compliance with production support processes.

Own and prioritize the Majesco Billing backlog, define epics and user stories, translate P&C billing requirements into scalable SaaS solutions, drive enhancements across receivables, payments, cash application, commissions and reconciliation, validate releases with QA and stakeholders, and champion AI-enabled automation and product adoption.

Lead product ownership for Majesco's cloud-based P&C claims platform. Prioritize backlog, define epics and user stories, collaborate with engineering and stakeholders to deliver FNOL, claims automation, fraud detection, payments, vendor management, subrogation and catastrophe features. Champion AI-first workflows, validate releases with QA and customers, and drive adoption and roadmap outcomes.

The Vice President of Product Marketing will lead product positioning, go-to-market strategies, and sales enablement, collaborating with cross-functional teams to drive market leadership and business growth.

Own end-to-end enterprise RFx and bid management using AI-enabled tools: coordinate cross-functional input, write and edit persuasive compliant proposals, manage timelines and reviews, maintain content libraries, refine AI usage, and drive process improvements to win strategic SaaS opportunities.

Triage L2 production support cases, perform in-depth analysis and root cause investigation, prepare and release data patches, escalate code fixes to engineering with documentation, handle customer technical queries and calls, and ensure compliance with production support processes.

Design and deliver end-to-end learning solutions: conduct needs analysis, create self-paced eLearning and video content, build AI-enabled workflows/agents to automate ID processes, support virtual lab training, integrate courses with LMS (SCORM/xAPI), and measure learning effectiveness to drive continuous improvement.

Design, build, and deploy AI-enabled solutions and agentic workflows by integrating enterprise systems, MCP servers, APIs, vector search/RAG, automation tools, and monitoring to solve business problems and deliver measurable outcomes.

The role requires a senior insurance billing expert to lead pre-sales efforts, partner with sales teams, conduct discovery discussions, and demonstrate solutions to modernize billing for insurers.

Provide strategic legal support for Majesco's SaaS business by drafting, negotiating, and executing complex commercial, SaaS, licensing, vendor, and data privacy agreements. Partner with sales, finance, product, security, and executives to accelerate revenue, manage legal and commercial risk, support vendor/RFP processes, and contribute to financing or acquisition activities. Improve contracting processes and playbooks while handling high-volume, enterprise-level transactions.

The role involves leading P&C underwriting operations and translating workflows into scalable AI-powered solutions, enhancing decision-making and operational efficiency for insurers.

Design and deliver application solutions on the Majesco Digital1st platform, configure UIs and components, integrate with customer/third-party systems, perform performance tuning, estimate and drive end-to-end delivery, review testing scope, perform impact analysis, mentor team members, and coordinate with platform teams for issue resolution and feature discussions.

The Sales Director at Majesco will manage enterprise relationships, drive revenue, and position the company as a strategic partner through complex sales cycles and consultative selling approaches.