KYC/AML - Senior Onboarding Specialist, Market Operations

Posted 6 Hours Ago
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Denver, CO, USA
Hybrid
95K-100K Annually
Senior level
Fintech • Financial Services
Forge revolutionizes private markets with cutting-edge liquidity solutions, exclusive data, and a vibrant marketplace.
The Role
The KYC/AML Senior Onboarding Specialist ensures compliance with regulatory requirements through customer identity verification, risk assessments, and ongoing monitoring while collaborating with internal teams and preparing documentation for audits.
Summary Generated by Built In

At Forge, we know our team is our greatest asset. As technology innovators in the private market, our vision is to deliver a richer future for everyone. We live that vision through our values of being bold, accountable, and humble. We experience the value that our vision brings to the world every day, helping the teams behind the greatest innovations of our generation, from space travel to artificial intelligence, and more. 

With liquidity solutions, exclusive data and insights, a custody offering, and a vibrant marketplace, Forge’s goal is to build the best-in-class technology infrastructure to power a global private market that is transparent, accessible, and seamless for companies, their employees, and investors. Through Forge, employees can sell their private shares, employers can reward shareholders with pre-IPO liquidity and individual and institutional investors can participate in private unicorn growth. 

Forge's differentiated global marketplace addresses rising demand among individual and institutional investors for exposure to private company stocks and is building a growing network effect. 

Our ability to offer these powerful financial solutions has generated incredible interest from investors, demand from customers, and a need to grow our team to meet the needs of more companies, teams, and innovators in this way. 

The Role:  

The KYC/AML Senior Onboarding Specialist is responsible for ensuring compliance with regulatory requirements by conducting comprehensive due diligence and onboarding processes for new and existing clients. This role involves verifying customer identities, assessing potential risks, and ensuring adherence to Know Your Customer (KYC) and Anti-Money Laundering (AML) policies. The ideal candidate will have a strong understanding of regulatory requirements, exceptional attention to detail, and a commitment to maintaining the integrity of the organization’s compliance framework.

Location: This position is remote in Denver, CO. We intend to open an office in Denver and once we do, we will require hybrid attendance onsite at least 9 days each month.

Responsibilities:

Customer Onboarding & Due Diligence

  • Conduct thorough KYC checks during the onboarding process, including verifying customer identification documents and information in line with regulatory requirements.
  • Perform risk assessments to classify clients into appropriate risk categories (low, medium, or high).
  • Identify and escalate potential red flags, including Politically Exposed Persons (PEPs) or individuals on sanctions lists.
  • Ensure all customer profiles are accurately maintained in the system and comply with company standards

Compliance & Risk Monitoring

  • Stay up-to-date with AML/KYC regulations and industry best practices to ensure compliance.
  • Assist in implementing internal policies, processes, and procedures to prevent financial crime.
  • Conduct ongoing monitoring of client accounts to detect unusual or suspicious activity.
  • Collaborate with Compliance, Risk, and Legal teams to manage escalations and resolve complex cases.

Documentation & Reporting

  • Maintain accurate records of all onboarding activities and supporting documents.
  • Prepare detailed reports for audits, regulatory reviews, and senior management.

Team Collaboration

  • Liaise with internal stakeholders, such as Sales, Legal, and Operations teams, to ensure smooth onboarding of clients.
  • Provide training and support to team members on KYC/AML policies and procedures.

Qualifications:

  • Bachelor’s degree in finance, law, business administration, or a related field.
  • 5+ years of experience in a KYC/AML onboarding role, preferably in banking, fintech, or financial services.
  • In-depth knowledge of KYC/AML regulations, including local and international standards (e.g., FATF, OFAC, FinCEN).
  • Strong analytical and investigative skills, with attention to detail.
  • Excellent written and verbal communication skills for client interaction and reporting.
  • Ability to manage multiple tasks and meet strict deadlines in a fast-paced environment.
  • SIE and Series 99 required, certification in AML or compliance (e.g., CAMS, ICA, or similar) is a strong advantage.

Preferred Qualifications

  • Experience with ticketing solutions like Zendesk.
  • Familiarity with tools and platforms for identity verification, PEP screening, and transaction monitoring.

For residents of Denver, Colorado the annual salary range for this role is $95,000 - $100,000+ annual bonus. Final offers may vary from the amount listed based on geography, candidate experience and expertise, bonus, and other factors

Upon offer, we conduct background checks that include employment and education verification, state, and county criminal history searches.

Forge is proud to be an equal opportunity employer committed to supporting a diverse and inclusive workplace. Our employment decisions are made without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, veteran status, or any other characteristic protected by federal, state, or local laws.

 

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The Company
HQ: San Francisco, CA
320 Employees
Year Founded: 2014

What We Do

At Forge (NYSE: FRGE), we know our team is our greatest asset. As technology innovators in the private market, our vision is to deliver a richer future for everyone. We live that vision through our values of being bold, humble and accountable. We experience the value that our vision brings to the world every day, helping the teams behind the greatest innovations of our generation, from space travel to planet-saving, plant-based nutrition and more. With liquidity solutions, exclusive data and insights, a custody offering, and a vibrant marketplace, Forge’s goal is to build the best-in-class technology infrastructure to power a global private market that is transparent, accessible and seamless for companies, their employees and investors. Through Forge, employees can sell their private shares, employers can reward shareholders with pre-IPO liquidity and individual and institutional investors can participate in private unicorn growth. Forge's differentiated global marketplace addresses rising demand among individual and institutional investors for exposure to private company stocks and it is building a growing network effect with defensible competitive advantages. The Forge marketplace has over 440,000 registered users and private shares have traded in more than 500 companies since inception, representing over $12 billion in volume across over 21,000+ transactions. Our ability to offer these powerful financial solutions has generated incredible interest from investors, demand from customers, and a need to grow our team to meet the needs of more companies, teams and innovators in this way.

Why Work With Us

At Forge, we offer extensive opportunities for growth to provide employees with endless possibilities, developing careers through unique experiences. The diversity of skills, experience, and thought is what drives innovation within our walls.

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Forge Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Role and team dependent

Typical time on-site: Flexible
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HQSan Francisco Office
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Denver, CO
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New York Office
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