Jobs at Forge

Serve as first point of contact for clients managing self-directed retirement accounts via chat, phone, and email. Educate customers on products, resolve inquiries end-to-end, build trust, provide proactive recommendations, and collaborate with internal teams to ensure satisfaction and retention.

Leads Forge’s Site Reliability Engineering team, improving system availability, observability, incident response, disaster recovery, automation, and production operations. Partners with Platform, Engineering, Security, Compliance, Risk, and Product teams to strengthen reliability and operational maturity in a regulated environment. Responsibilities include technical design, troubleshooting, team hiring, coaching, performance management, and career development while helping deliver secure, scalable, highly reliable products.

Leads Forge’s Site Reliability Engineering team and drives system availability, incident management, observability, disaster recovery, automation, and production support. Partners with Platform, Engineering, Security, Compliance, Risk, and Product teams to improve reliability and operational maturity in a regulated environment. The role combines hands-on technical leadership with hiring, coaching, performance management, architecture contributions, troubleshooting, and development of secure, scalable infrastructure.

Own the roadmap, requirements, delivery, distribution, and performance of Forge’s financial data products, including pricing, indices, reference data, derived data, and APIs. Partner with engineering, data research, operations, clients, and commercial teams to deliver accurate, reliable, and valuable products. Monitor distribution SLAs, coordinate issue resolution, align stakeholders, and translate customer and business needs into shipped solutions.

Develop backend-first full-stack software for Forge’s broker trading and operations platform. Responsibilities include integrating internal and external APIs, building distributed systems, implementing monitoring and high availability, reviewing code, collaborating with Product, Design, and Engineering, and supporting production operations. The role uses low-latency technologies, real-time event-driven architectures, caching, cloud platforms, CI/CD, and containerized microservices.

Forge is seeking a Software Engineer II to design and maintain web applications, develop APIs, and ensure system operations. The role requires collaboration and strong engineering skills.

The Software Engineer II will design, implement, and maintain web applications for marketplace middleware, ensuring high code quality and collaborating with stakeholders.

Lead and grow the engineering team owning Trade Management and settlement workflows. Partner with Product, Data, Operations, and other engineering teams to plan, architect, implement, and operate backend and frontend systems. Drive delivery of complex initiatives, mentor engineers, enforce engineering best practices, and advocate for modern data and event-driven architectures to ensure reliable, scalable trade processing.

Senior SDET for platform and reliability engineering: design test strategies, build automation frameworks and tools, leverage AI for testing, write test plans, automate high-value tests, diagnose issues, and collaborate with product, security, and business teams to improve quality and reliability for fintech/trading systems.

Senior SDET responsible for building test strategies, developing automation frameworks and tools, leveraging AI to augment testing, writing test plans for functional/compliance use cases, automating high-value tests, participating in requirements analysis, diagnosing issues, and collaborating with product, security, and engineering teams to improve platform quality and reliability.

The Director of Platform & Reliability Engineering will lead teams focused on internal platforms, cloud operations, and reliability engineering, driving technical decisions, organizational design, and operational maturity.

The Director of Platform & Reliability Engineering will lead teams in platform engineering, cloud operations, and site reliability to build secure, scalable, and reliable products, requiring strategic vision and technical expertise.

Lead and grow the Client Experience engineering organization, partnering with product and business leaders to set technical direction, drive delivery of complex initiatives, enforce engineering best practices (testing, security, reliability), coach managers and ICs, improve processes, and contribute to technology strategy to scale teams and systems.

Produce proprietary research and market intelligence using Forge transaction and pricing data. Analyze large datasets to identify private market valuation and liquidity trends, build benchmarks and indices, create reports, visualizations, and client-facing commentary, and collaborate with product, marketing, and client teams to inform investment decisions and thought leadership.

Lead analytics strategy and decision support, perform deep-dive analyses, build predictive and ML models, design experiments, create trusted reporting and dashboards, ensure data quality, partner cross-functionally, and influence product, growth, revenue, operations, and finance through evidence-based recommendations.

Lead analytics strategy and decision support across Product, Growth, Revenue, Operations, and Finance. Perform deep-dive analyses, design experiments, build predictive models and ML/AI prototypes, create trusted reporting and dashboards, ensure data quality, automate workflows, and partner with stakeholders to drive measurable business outcomes. Act as a primary analytics partner, prioritize work, communicate recommendations, and mentor analysts informally.

Support end-to-end fund administration lifecycle including valuations of secondary securities, liquidity distributions, tax reporting, data validation, client inquiries, cross-functional coordination, and process improvement/automation efforts.

Own and support the fund lifecycle on Forge's platform: analyze and value secondary securities, execute liquidity distributions, support tax reporting, validate financial data, respond to client inquiries, maintain documentation, improve workflows, and collaborate cross-functionally to ensure accurate fund administration operations.

The Senior Software Engineer II will deliver high-quality trading software, enhance trading products, collaborate with various teams, and improve system performance and architecture.

The role involves designing, implementing, and maintaining web applications, mentoring junior engineers, and ensuring high code quality. Requires collaboration with stakeholders and leading workstreams in an Agile environment.