About the Role:
As an IT Infrastructure & Operations Manager, you will undertake specialized tasks that are crucial to maintaining and improving our technology infrastructure. Your independent contributions will enhance system reliability, security, and efficiency, playing an indispensable role in supporting our enterprise’s technological needs.
Responsibilities:
• Independently install, configure, and optimize advanced hardware and software systems.
• Resolve complex network and infrastructure issues.
• Oversee system performance and implement improvements.
• Maintain and enhance comprehensive technical documentation and inventory systems.
• Design and execute advanced backup and recovery operations.
• Lead security implementation and compliance efforts.
• Manage server maintenance, including capacity planning and performance tuning.
• Assess, recommend, and deploy critical system upgrades and solutions.
• Offer expert-level support and mentorship to junior team members.
• Lead and participate in significant infrastructure projects and innovations.
Skills:
• Expert System Configuration: Mastery in configuring and fine-tuning complex systems.
• Network Engineering: Advanced troubleshooting and integration of network solutions.
• Performance Enhancement: Ability to identify and implement performance improvements.
• Advanced Documentation: Skilled in creating and maintaining detailed technical documentation.
• Comprehensive Security Management: Proficient in designing and conducting advanced security measures and audits.
• Complex Project Management: Proficient in leading complex projects with multiple stakeholders.
• Advanced Data Protection: Expertise in developing and implementing sophisticated backup and recovery solutions.
• Mentoring and Guidance: Strong skills in providing direction and training to junior staff members.
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Skills Required
- Mastery of configuring and fine-tuning complex systems
- Advanced troubleshooting and integration of network solutions
- Ability to identify and implement performance improvements
- Experience creating and maintaining detailed technical documentation
- Proficiency designing and conducting advanced security measures and audits
- Proficiency leading complex projects with multiple stakeholders
- Expertise developing and implementing backup and recovery solutions
- Strong mentoring and training skills for junior staff
Wolters Kluwer Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wolters Kluwer and has not been reviewed or approved by Wolters Kluwer.
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Leave & Time Off Breadth — Time away benefits are positioned as broad, spanning vacation and sick time plus paid holidays and other covered leave types. Paid parental and caregiver leave, bereavement leave, and a volunteer day contribute to a more comprehensive time-off offering.
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Retirement Support — Retirement support is framed as meaningful through access to a 401(k)/retirement plan paired with company matching and additional contribution features in some descriptions. This is reinforced by mentions of profit sharing and other long-term savings-oriented programs.
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Parental & Family Support — Family-oriented support stands out through adoption assistance and paid parental leave provisions. These benefits are described alongside other caregiver supports that extend beyond basic leave categories.
Wolters Kluwer Insights
What We Do
Wolters Kluwer (www.wolterskluwer.com) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. Founded in 1836 and headquartered in Alphen aan den Rijn, the Netherlands, the company serves customers in over 180 countries, maintains operations in over 40 countries and employs 18,600 people worldwide. Wolters Kluwer reported 2019 annual revenues of €4.6 billion. Listed on Euronext Amsterdam, Wolters Kluwer shares (WKL) are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY).
