- Conducts strategic planning activities including communication of organization unit strategy with IT staff.
- Negotiates with business to prioritize requests that support business objectives and drives business assessment of project cost/benefits.
- Works with Portfolio Management to manage project prioritization and provides input for business assessment of project cost/benefit analysis.
- Develops technology plans aligned with business and IT strategies and proposes changes to systems & service portfolio.
- Supports Business development activity including development of project proposals, coordinating technology spending, identifying opportunities to leverage technology, and identifying business sponsors for technology.
- Develops and maintains relationships with industry leaders.
- Communicates business requirements to IT.
- Develops, negotiates, and manages business unit expectations of technology services, solutions, deliverables, budgets, and timelines.
- Proposes changes to service level agreements and directs resolution between business and IT Service requirements.
- Manages meetings with business leadership to identify and validate system requirements and processes.
- Supports businesses with building business plans including ROI and benefit/cost analysis.
- Leads change management initiatives, validates recommended changes, and communicates/markets plans.
- Reviews and provides input on training documentation and develops process to measure success of changes.
- Tracks industry by evaluating media, technology trends, and vendor strategies.
- Identifies technology opportunities to help with business issues.
- Provides input to IT management on technology standards and operations.
- Prepares reports on emerging technologies for discussion with businesses.
- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
- Performs other duties as directed.
QUALIFICATIONS
- Bachelor's degree in Computer Science, Information Technology, or a related discipline, with 10+ years of directly related experience.
- Proven experience leading complex IT projects and programs, including management of IT teams and coordination of global development resources.
- Expert-level technical and/or software development experience, with a strong background in enterprise application delivery and support.
- Demonstrated expertise in application lifecycle management, enterprise application support, Agile delivery methodologies, backlog management, Epic and Feature decomposition, and Azure DevOps.
- Strong experience in product ownership, business requirements management, and translating business objectives into scalable technology solutions.
- Proven ability to lead and collaborate effectively across geographically distributed teams, fostering strong stakeholder relationships and driving successful delivery outcomes.
- Strong blend of business process knowledge, product ownership, application delivery, AI adoption, and technical leadership.
- Ability to bridge business and technology needs by defining product strategy, managing delivery roadmaps, and leading global engineering teams to deliver high-impact solutions.
ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
ABOUT THE TEAM
As we're supporting some of the most innovative companies in the world, high-performing IT is vital. Deeply focused on technology innovation and practically applying new and emerging technologies to meet the evolving needs of our customers, we operate as strategic partners to the wider organization, developing and delivering best-in-class IT solutions. We also use our expertise day-to-day to offer our colleagues a seamless technology experience, providing them with the tools to help customers all over the world deliver safer, more sustainable solutions. Join our team and connect, support and empower colleagues across our global community.
Skills Required
- Bachelor's degree in Computer Science, Information Technology, or a related discipline
- 10+ years of directly related experience
- Experience leading complex IT projects and programs
- Experience managing IT teams and coordinating global development resources
- Expert-level technical and/or software development experience
- Strong background in enterprise application delivery and support
- Expertise in application lifecycle management and enterprise application support
- Experience with Agile delivery methodologies, backlog management, Epic and Feature decomposition, and Azure DevOps
- Strong experience in product ownership and business requirements management
- Ability to translate business objectives into scalable technology solutions
- Ability to lead and collaborate across geographically distributed teams
- Experience defining product strategy, managing delivery roadmaps, and leading global engineering teams
UL Solutions Compensation & Benefits Highlights
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Retirement Support — Retirement programs are characterized as a standout, with a strong 401(k) match and additional company contributions noted. Feedback suggests the plan design compares well within the overall package.
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Leave & Time Off Breadth — Paid vacation/PTO, sick time, floating holidays, and two paid volunteer days are available, alongside parental and family leave. Feedback suggests the time-off structure is competitive and scales with tenure or role.
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Healthcare Strength — Multiple medical plan options with HSA/FSA, plus dental, vision, life, disability, and EAP resources indicate broad coverage. Feedback suggests access and choice are solid even if costs vary by plan and situation.
UL Solutions Insights
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What We Do
A global leader in applied safety science, UL Solutions transforms safety, security and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
Why Work With Us
Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence.
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UL Solutions Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Depending on the role we offer hybrid or remote opportunities.


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