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The Role
Manage internal sales operations for aluminium windows and doors: quoting, invoicing, order administration, stock optimization, customer growth, market intelligence, and collaboration with business developers to drive profitability and service excellence.
Summary Generated by Built In
Our client in the Aluminium windows and doors hardware industry is looking for an Internal Salesperson to join their team in Brackenfell, Cape Town.
Roles and Responsibilities:
Sales
- Represent the administrative sales engine for all things sales related, eg quoting, invoicing, credit notes
- Understand the customer’s business and needs
- Grow customer count, basket, spend and GP%
Stock
- Emphasize selling stock on shelf
- Consistently reduce excess stock in a deliberate and commercially astute manner
Market Intel
- Translate market intel into deliberate tactics to maximise market share, sustainability and profitability
- Clear fabricator vs distributor strategy implementation
- Product knowledge leadership
- Know-your-customer (KYC) - enhance the customer’s business
People
- Active custodian of the company's core values on a daily basis in all circumstances
- Clear and consistent feedback to line manager
- Productive daily engagement with assigned Business Developer to ensure collaboration and customer service excellence as well as customer walk-ins
Administration
- Management of age analysis and customer account status before processing orders
- Adherence to all operating processes
- Consistent management of Outstanding Sales Order Report
- Active stock management
Requirements
- A consistent and high degree of enthusiasm for the role and the environment. An energy creator.
- Has progressed beyond being an order taker and represents an order maker. An ability to develop and implement clear, specific, commercially astute tactics
- Excellent engagement style with people both internally and externally. An ability to read the room.
- Professional administration capability. Accurate, speedy, diligent.
- Excellent number proficiency – turnover, GP, profit margins, targets, etc and an ability to translate that into tangible, robust tactics
Benefits
- R25,000 depending on experience
- Incentive policy: 13th and 14th cheques potentially included in December - performance dependent
- Pension Fund
- Medical Aid
Skills Required
- High degree of enthusiasm and energy for the role and environment.
- Proven ability to progress beyond order taking to proactively generate and implement commercial tactics.
- Excellent interpersonal and engagement skills with internal and external stakeholders.
- Strong administrative capability: accurate, fast, and diligent.
- Strong numerical proficiency: turnover, GP, profit margins, targets and translating into tactics.
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The Company
What We Do
SalesWorx is an AI sales copilot that automates omnichannel prospecting, provides AI-powered lead scoring, and offers AI sales coaching to boost sales productivity and close revenue faster.
