About the role
We are looking for a Packet Core Integration Engineer to join our team as a Resident Engineer and serve as a trusted technical point of contact for external customers in the United States and Canada.
In this role, you will support the end-to-end delivery of 4G and 5G Packet Core solutions, with a primary focus on SMF and UPF nodes. You will contribute to deployment, system integration, configuration, upgrades, rollout, optimization, and troubleshooting activities while working closely with customers, solution architects, testers, and global engineering teams.
What you'll do• Provide technical service delivery and integration support to telecommunications operators across the United States and Canada.• Act as a Resident Engineer and primary technical contact for assigned external customers.• Perform and support end-to-end activities across deployment, system integration, configuration, rollout, optimization, upgrades, and troubleshooting for 4G and 5G Packet Core solutions.• Work with SMF and UPF nodes as part of 5G Packet Core deployments and evolution activities.• Apply your knowledge of Linux, TCP/IP, container technologies, Kubernetes, and virtualization to enable data connectivity and services across mobile networks.• Analyze complex technical issues, remove delivery barriers, and drive problems to resolution in collaboration with customers and internal stakeholders.• Work closely with solution architects, integration engineers, testers, and distributed global teams to deliver high-quality results.• Contribute to continuous improvement by promoting simplification, automation, and efficient ways of working.• Share knowledge, technical practices, and lessons learned with colleagues and project teams.• Build trusted relationships with customers through clear communication, technical ownership, and a consultative approach.• Influence and contribute to results-oriented projects that support customer success and business profitability.
What you'll bring• A bachelor's degree in engineering, telecommunications, computer science, or a related field.• Business-level English proficiency, • Good experience in the Packet Core domain across 4G and 5G technologies as well architecture and call flows.• Hands-on experience with SGSN-MME and Evolved Packet Gateway (EPG), including deployment, integration, configuration, and troubleshooting.• Knowledge with SMF and UPF, including deployment and upgrade activities• Working knowledge of Kubernetes and containerized environments.• Familiarity with Linux, TCP/IP networking, virtualization, and cloud-native technologies.• Experience working directly with external customers or managing customer-facing technical activities.• Experience collaborating with local and globally distributed teams.• Strong analytical, problem-solving, communication, and customer-management skills.
Additional requirements• Willingness and ability to travel when required by customer or project needs.• Flexibility to work outside standard business hours when necessary to support customer activities across Pacific Time Zone schedules.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Mexico (MX) || Mexico City
Req ID: 790388
Skills Required
- Bachelor's degree in engineering, telecommunications, computer science, or a related field
- Business-level English proficiency
- Experience in the Packet Core domain across 4G and 5G technologies, architecture, and call flows
- Hands-on experience with SGSN-MME and Evolved Packet Gateway, including deployment, integration, configuration, and troubleshooting
- Knowledge of SMF and UPF, including deployment and upgrade activities
- Working knowledge of Kubernetes and containerized environments
- Familiarity with Linux, TCP/IP networking, virtualization, and cloud-native technologies
- Experience working directly with external customers or managing customer-facing technical activities
- Experience collaborating with local and globally distributed teams
- Strong analytical, problem-solving, communication, and customer-management skills
- Willingness and ability to travel when required by customer or project needs
- Flexibility to work outside standard business hours to support customer activities
What the Team is Saying
.png)
.png)
Ericsson Compensation & Benefits Highlights
-
Healthcare Strength — U.S. job postings describe multiple medical plan options (including PPO and HSA‑eligible HDHP) plus dental and vision, aligning with a comprehensive medical suite. Corporate materials also emphasize wellbeing resources and EAP support.
-
Retirement Support — Company communications and U.S. materials reference market‑competitive retirement benefits, including a 401(k) with automatic employer contributions and additional matching. Investor and benefits materials signal a structured approach to total rewards that includes long‑term savings programs.
-
Parental & Family Support — U.S. and EWS guides and postings highlight paid maternity and parental/adoption leave at full pay, alongside structured short‑term disability at full pay for defined weeks by tenure. These programs are positioned as part of a family‑friendly, work‑life‑balance offering.
Ericsson Insights
What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
Gallery
Ericsson Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.
