Jobs at Ericsson

Supports Ericsson SAPC, CCPC, and SCP core network nodes in a 24x7 5G and VoLTE environment. Responsibilities include troubleshooting, preventive, corrective, and planned maintenance, health checks, backups, ticket escalation, outage reporting, customer and third-party coordination, and service handover. Requires expertise in Diameter and HTTP signaling, 5G/VoLTE call flows, LTE/IMS architecture, roaming scenarios, and Ericsson network node performance.

Manages end-to-end delivery of managed services accounts, ensuring contractual commitments, service levels, customer satisfaction, compliance, operational efficiency, and financial performance. Leads distributed cross-functional teams, coordinates service providers, oversees governance, risks, transitions, costs, and escalations, and drives continuous improvement, automation, and corrective actions while maintaining strong customer and stakeholder relationships.

Administer enterprise SharePoint Server Subscription Edition environments across development through production. Responsibilities include farm deployment, configuration, patching, upgrades, migrations, performance monitoring, L2/L3 troubleshooting, security hardening, document and records management, backup and disaster recovery, high availability, automation with PowerShell, and operational documentation. The role requires extensive infrastructure and SharePoint administration experience, Windows and Microsoft SQL expertise, authentication and security knowledge, and ITIL-based support experience.

Develop dashboards, data pipelines, forecasts, and scenario models for engineering leadership. Analyze resource utilization, headcount, budgets, and operational performance while applying AI/ML, LLMs, and automation to improve reporting and workflows. Translate complex, inconsistent data into actionable recommendations and identify process improvements across engineering operations.

Lead end-to-end testing and system integration for Ericsson Private 5G solutions. Design test plans, validate 5G Core, RAN, and cloud-native platforms, develop Python and Robot Framework automation, and execute performance, stability, soak, stress, and load testing. Troubleshoot telecom protocols and network interfaces using diagnostic tools, support CI/CD regression, mentor junior engineers, and collaborate with global teams on solution quality.

Provides expert L3 administration, troubleshooting, and operational support for Microsoft Exchange, Active Directory, Entra ID, Windows Server, Microsoft 365, Azure, and collaboration platforms. Leads complex incident resolution, root-cause analysis, patching, upgrades, vulnerability remediation, PowerShell automation, documentation, and recovery procedures. Supports enterprise hybrid infrastructure, Azure Virtual Desktop, Intune, SharePoint, SCCM/MECM, and SCOM while collaborating across infrastructure, security, network, application, and vendor teams.

Supports AI initiatives in Ericsson’s Tallinn manufacturing environment by developing and testing computer-vision, automation, and smart-factory solutions. The trainee analyzes manufacturing processes, identifies AI use cases, contributes to pilots, documents results, and collaborates with production, engineering, industrial engineering, and automation teams. The role is a full-time traineeship for students interested in AI, automation, robotics, information technology, or industrial engineering.

Develop and test switch and router products using C/C++, networking protocols, and distributed systems expertise. Own feature design, coding, unit testing, regression testing, automation support, documentation, and product maintenance. Collaborate within an agile team to build resilient network systems and platform services, troubleshoot complex networking issues, and support ongoing product improvements.

Monitors 2G–5G RAN alarms around the clock, prioritizes incidents, raises and tracks tickets, coordinates restoration with technical and field teams, escalates critical issues, maintains incident records, performs shift handovers, prepares operational reports, supports root-cause analysis, and contributes to monitoring and reporting automation.

Participates in structured training and on-the-job learning within Ericsson’s sales organization. Supports project planning, execution, documentation, reporting, data analysis, customer presentations, and business improvement initiatives. Collaborates with cross-functional teams, learns telecommunications and cloud technologies, contributes to operational efficiency and customer experience, and develops technical and professional skills through mentorship and practical assignments.

The Senior Price Analyst develops pricing strategies, analyzes market benchmarks, profitability, margins, cash flow, and commercial risk, and supports customer proposals and negotiations. The role creates pricing models, recommends incentives and risk-mitigation strategies, manages price approval processes, develops value and total-cost-of-ownership arguments, and tracks pricing performance. It also serves as a pricing subject matter expert and supports knowledge sharing across the organization.

Provide technical leadership and continuous support across Ericsson CS Core, PS Core, IMS, IP Core, and Cloud services. Develop and improve automation solutions, recovery processes, and service delivery methodologies. Analyze trends to proactively identify failures and support timely restoration. Collaborate with domain support, automated operations, automation, and analytics teams while applying expertise in 5G architecture, IAM, databases, ITIL, network performance, and lifecycle management.

Provides technical sales support for Core Network bids and tenders. Analyzes customer requirements, designs IMS, signaling, CS Core, UDM, and Exposure solutions, and prepares network designs, dimensioning, bills of quantities, compliance statements, assumptions, risks, and cost optimizations. Partners with market-area specialists and bid managers, supports scope and effort estimation, develops alternative solutions, and communicates technical recommendations to customers and stakeholders. Domestic and international travel may be required.

Owns CCDM EPP studies and system-level analysis across development, verification, maintenance, and feature delivery. Acts as the bridge between system and development teams, supports implementation and testing, resolves trouble reports, maintains CPI documentation, and engages customers through discussions and presentations. Requires CNF expertise, system-management experience, CCDM and 5GC architecture knowledge, EPP methodology familiarity, prototyping skills, and effective collaboration.

Perform RF and radio performance verification for Massive MIMO, remote radio, and 5G NR products. Develop and maintain test environments, execute verification activities, conduct passive and active antenna OTA testing, validate results, troubleshoot issues, and collaborate with cross-functional teams to ensure product quality and timely delivery.

Develop, configure, test, troubleshoot, and maintain rule-based network-operation automations in Ericsson ENABLE. Collaborate with network operations stakeholders and technical teams to identify automation opportunities, translate requirements into workflows, monitor execution results, investigate exceptions, document runbooks, and continuously improve reliability while meeting security, quality, and compliance standards.

Designs, deploys, optimizes, audits, and troubleshoots large-scale IP, MPBN, and ISP networks. Responsibilities include routing and switching configuration, root-cause analysis, HLD/LLD preparation, KPI and SLA management, field testing, corrective actions, customer engagement, and stakeholder coordination. The role requires expertise with Cisco, Juniper, and Ericsson equipment, IP/MPLS technologies, routing protocols, and rotational night shifts. It also supports other engineers and may involve network automation and scripting.

Designs and manages secure, automated CI/CD pipelines across AWS and GCP. Leads DevSecOps, GitOps, Infrastructure as Code, cloud security, container orchestration, monitoring, testing, and automation initiatives. The role develops scalable cloud-native architectures using Terraform, Ansible, Kubernetes, Docker, Helm, and related tools; troubleshoots infrastructure; ensures compliance and resilience; and collaborates with software, testing, security, and cloud engineering teams.

Integrate, deploy, upgrade, migrate, test, and verify Ericsson network management solutions including ENM, ENIQ, cENM, and EVNFM. The role validates infrastructure readiness, troubleshoots interoperability and deployment issues, documents implementation and test evidence, coordinates with customer and technical teams, and supports secure customer handover. Candidates need telecom systems integration experience, Linux and IP networking knowledge, cloud-native or virtualized environment experience, and willingness to support customer deployments and travel when required.

Design and implement scalable microservices-based backend systems for a UC platform, integrate LLM/GenAI (RAG) chatbots, build AI data and ELT pipelines with vector DBs, manage Kubernetes/Docker infrastructure and observability, and optimize systems for high-volume traffic.