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Empowering Construction Through Innovative Software
The Role
Designs and develops e-learning modules, curricula, assessments, instructor guides, and blended learning programs. Collaborates with subject matter experts and stakeholders to assess needs, define learning objectives, update training materials, and align programs with organizational goals. Evaluates training effectiveness, develops impact metrics, supports learning software users, troubleshoots learning assets, and manages the ADDIE process. The role also optimizes customer learning paths and ensures training content meets learner needs, brand standards, and product updates.
Summary Generated by Built In
We are HCSS. For the last 40 years, we have been developing software to help construction companies streamline their operations. Based in Sugar Land, TX, our mission is helping customers achieve excellence through our proven customer-centric, end-to-end solutions and exceptionally helpful service, while providing a great life for our employees. With this mission at the core of everything we do, HCSS is a pioneer and leader in the construction software space and a consistently recognized employer. We have earned Best Companies to Work for in Texas honors for 18 consecutive years and have been named a USA Today Top Workplace. HCSS has also been recognized by Built In as a Best Place to Work in Greater Houston and by Construction Executive for our technology innovation, reflecting our strong culture, industry leadership, and commitment to excellence.
WHO WE NEED:
We are currently seeking a skilled Instructional Designer to join our team. The ideal candidate will be responsible for developing engaging and effective e-learning programs, as well as creating and updating training materials for our organization. The instructional designer will collaborate with subject matter experts to develop training programs that meet the needs of our employees.
Qualifications:
- Bachelor’s degree in instructional design, education related field or equivalent.
- 2 years of experience in instructional design.
- Strong understanding of instructional design theory and adult learning principles.
- Experience with e-learning development tools like Articulate Storyline, Captivate, or similar software.
- Proficiency in Microsoft Office Suite.
- Excellent oral and written communication skills.
- Strong attention to detail and project management skills.
- Ability to work effectively with stakeholders at various levels of the organization.
Preferred Qualifications:
- Become an Instructional Designer [Certificate of Completion]
- Camtasia Essential Training: The Basics [Course Complete]
- HCSS LMS Implementation Course [Complete]
- Articulate Storyline [Intermediate]
- Video Editing [Intermediate]
- UX/UI Design [Novice]
- HTML & CSS [Novice]
- LMS [Intermediate]
- Vyond [Novice]
Role Responsibilities:
- Design and develop e-learning modules, courses, and curriculum using comprehensive instructional design methodologies and a multifaceted media approach to enhance training delivery.
- Collaborate with subject matter experts to develop and update training materials, including learning modules, instructor guides, participant materials, and assessments.
- Conduct needs assessments with all the necessary stakeholders to identify training gaps and recommend appropriate learning solutions.
- Analyze and evaluate training effectiveness and make recommendations and action plans for improvement.
- Create engaging instructional materials that help learners achieve the learning objectives while ensuring consistency and adherence to brand and style guidelines across all training materials.
- Collaborate regularly with subject matter experts and conduct product research to define and document high potential learning objectives.
- Practice successful project management by facilitating all stages of the ADDIE process from analysis to evaluation.
- Consult with internal stakeholders to ensure training programs align with organizational goals and strategies.
- Develop content that optimizes customer learning paths and business roles, regularly redesigning and updating to ensure it meets learner’s needs and product advancements.
- Partner with training specialists and subject matter experts to help transform instructor-led courses into high quality blended learning utilizing innovative and effective eLearning tools and instructional strategies, increasing efficiency of content creation and learner retention.
- Assist in developing metrics that communicate the effectiveness and impact of learning programs, as well as identifying emerging systems or product needs for internal and external customers.
- Provide assistance to learning software stakeholders by occasionally setting up learning assets or troubleshooting bugs encountered by contributors or users as needed.
- Serve as a resource for internal customers, providing guidance and documentation on how to effectively utilize our educational offerings.
Travel Requirements:
- 5-10% potential travel for customer visits or conferences
BENEFITS & PERKS:
Part of our mission is to provide a great life for our employees. We believe that when our people are happy, they do their best work. Some of the benefits and perks we offer include:
- Flexible hybrid schedule
- Medical, dental, and vision coverage with company-paid and employee-paid options
- Paid holidays, sick days, and personal time off
- Employee Resource Groups (ERGs) that foster connection and inclusion
- On-site amenities including a covered basketball court, soccer field, track, pickleball/tennis courts, gym, etc.
- Dog-friendly campus and WiFi-accessible courtyards
- 401(k) with a 5% company match
- Coverage for employee professional development and wellness
- And more!
Skills Required
- Bachelor's degree in instructional design, education, or a related field, or equivalent experience
- Two years of instructional design experience
- Strong understanding of instructional design theory and adult learning principles
- Experience with e-learning development tools such as Articulate Storyline, Captivate, or similar software
- Proficiency in Microsoft Office Suite
- Excellent oral and written communication skills
- Strong attention to detail and project management skills
- Ability to work effectively with stakeholders at various organizational levels
- Instructional Designer Certificate of Completion
- Camtasia Essential Training: The Basics course completion
- HCSS LMS Implementation Course completion
- Intermediate Articulate Storyline skills
- Intermediate video editing skills
- Novice UX/UI design skills
- Novice HTML and CSS skills
- Intermediate learning management system skills
- Novice Vyond skills
What the Team is Saying
Jordan Bales
Software Tester
Falk Hoeppner
Senior Quality Assurance Analyst
Sierra
Project Management Supervisor
Betty
Director of Development
Henry
IT Analyst
HCSS Compensation & Benefits Highlights
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Healthcare Strength — Healthcare coverage includes multiple medical options with company-paid premiums for employees and children on select plans, alongside robust dental, vision, and FSA offerings. Feedback suggests these provisions are a standout part of the total rewards package.
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Retirement Support — Retirement benefits feature a 401(k) with employer matching (reported at 100% up to 3%, with indications it was recently increased). Feedback suggests the retirement program provides meaningful support for long-term savings.
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Wellbeing & Lifestyle Benefits — On-site fitness facilities, wellness stipends, sports courts and fields, free snacks and catered lunches, and a dog-friendly campus create extensive lifestyle value. Feedback suggests these amenities materially enhance day-to-day experience, especially for on-site roles.
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The Company
What We Do
Since 1986, HCSS been developing software to help construction companies streamline their operations. Today, HCSS is recognized as a pioneer and leader in the market, serving thousands of construction companies across the nation. Year after year, they continue to innovate, refine, and expand their products as the industry evolves. HCSS' mission is to help customers dramatically improve their business through innovative, high-quality software and exceptionally helpful service, while providing a great life for employees.
Why Work With Us
At HCSS, we prioritize people—empowering both our customers and employees to achieve excellence. We promote from within, provide continuous professional growth, and embrace challenges as learning opportunities. Join us to build a meaningful career while delivering exceptional solutions and service.
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HCSS Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We support a flexible, hybrid work environment that empowers employees to do their best work while balancing the needs of their lives outside of work.
Typical time on-site:
Flexible
Sugar Land, TX
