HCSS Offices

Own and evolve HCSS’s organic social media and influencer strategy across channels. Develop and publish content, manage communities, execute integrated campaigns, support thought leadership and employer branding, and collaborate across marketing and business teams. Monitor trends and emerging platforms, build influencer programs, analyze performance, and optimize social presence. The role supports national and global audiences, with occasional travel of up to 5% for conferences, customer visits, and company events.

Lead DevOps and SRE initiatives focused on Azure SQL Elastic Pools, cloud infrastructure reliability, observability, automation, high availability, disaster recovery, and incident response. Manage scalable Azure or AWS environments, build infrastructure as code and CI/CD pipelines, optimize performance and costs, develop monitoring and remediation solutions, and mentor junior engineers while partnering across development, security, and database teams.

Manage and expand enterprise customer relationships through advocacy, retention, quarterly and annual business reviews, issue resolution, and regular engagement. Own new-business sales cycles, including prospecting, demonstrations, proposals, negotiations, and closing. Identify expansion opportunities within existing accounts, manage upgrades using Salesforce CPQ, maintain pipeline data, and collaborate across sales, marketing, product, implementation, support, and customer success teams.