Industry Advisor

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Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We're seeking a CISO Advisor & Field CTO for Trusted Services to join our Platform Specialist team. In this senior advisory role, you'll serve as the bridge between Salesforce's security capabilities and the CISO/InfoSec community — engaging security leaders at the C-suite level to understand their most pressing enterprise security challenges, articulating Salesforce's security posture in their language, and accelerating trust and adoption of Salesforce Trusted Services solutions. You'll be the recognized face of Salesforce cybersecurity expertise in the field.

The Role

As Salesforce's CISO Advisor & Field CTO for Trusted Services, you bring deep IT cybersecurity & compliance leadership and incident response expertise to every customer engagement. You operate at the intersection of field sales, product strategy, partner ecosystem, and thought leadership — uniquely positioned to engage security leaders and support internal stakeholders across regulated and commercial industries with candor, credibility, and strategic insight. You work as part of a coordinated team motion alongside Security Architects and Solution Engineers who deliver technical depth while you own the strategic frame and CISO relationship. This role requires approximately 30–40% travel.

What You'll Do

• Engage directly with CISOs, CIOs, and InfoSec leaders to understand their security priorities beyond the immediate Salesforce context, including broader AI initiatives, building trusted advisor relationships at the executive level.

• Articulate Salesforce platform and AI security controls and best practices in terms that resonate with security leaders, referencing frameworks such as NIST, SOX, DORA, and NYDFS as applicable.

• Guide customers on where they need to be — not just where they are today — to secure their enterprise for the agentic future, positioning security as an accelerator for Agentforce adoption rather than a compliance checkbox.

• Engage and educate Salesforce platform owners and architects on necessary security controls. Act as the "bridge" to translate between Salesforce and IT/Infosec professionals.

• Conduct discovery of enterprise security policies, procedures, and systems (SSPM, SIEM, etc.) to uncover critical gaps including identity and access management weaknesses, insecure integrations, insufficient event log monitoring, gaps in AI governance, and data lifecycle management deficiencies.

• Lead and facilitate multi-customer security roundtables, executive dinners, and industry conference sessions (e.g., Gartner CISO Summit, Salesforce hosted events) to drive Salesforce and AI governance thought leadership in the CISO community.

Deal Support & Pipeline Acceleration

• Support high-complexity, high-value security opportunities by engaging as a technical and strategic executive sponsor with CISO stakeholders across accounts such as financial services, healthcare, regulated government, and enterprise commercial.

• Alongside Platform & Security Architects, guide customers through security evaluations, architectural decisions, and Salesforce Trusted Services positioning including Shield, Security Center, Event Monitoring, Backup & Recovery, and Data Detect.

• Collaborate across account teams (AEs, SEs, CSG, ProServ) to develop security-led strategies that close complex deals

Technical Thought Leadership & Content Development

• Develop and deliver original cybersecurity frameworks, including "Bridging the InfoSec ↔ SaaS Divide" and "Securing Agentic AI," through blog posts, whitepapers, InfoSecurity Magazine articles, conference presentations, and Dreamforce sessions.

• Develop and deliver an automated unified methodology for Salesforce security assessments and read outs.

• Serve as a guest speaker and subject matter expert for internal product and engineering teams, external partner enablement, and field Account Executive, Security Architect and Solution Engineer training programs.

• Publish external technical content (e.g., forensic behavioral analysis, event log anomaly detection, agentic AI security) that positions Salesforce as a credible voice in enterprise cybersecurity.

Product Feedback & Internal Collaboration

• Serve as the primary feedback loop between enterprise CISOs and Salesforce product and engineering teams, translating customer security concerns (e.g., insufficient OOTB logging, weak SIEM integrations, AI governance gaps) into actionable product insights.

• Participate in Customer Advisory Boards

Internal Enablement & Field Readiness

• Enable the broader field organization — including SEs, TAMs, and AEs — on how to navigate CISO conversations, position Salesforce security solutions within the InfoSec ecosystem, and execute Security Narrative-based engagement models.

• Contribute to Trailhead LMS module updates, SE/SA AMA sessions, and security enablement programs.

• Develop and curate security enablement content for internal Product Management collaboration and go-to-market readiness.

Partner & Ecosystem Engagement

• Build and activate partner ecosystems to scale security delivery, including SI partners, ISV integrations and MSSPs.

• Represent Salesforce in CISO-to-partner conversations and collaborate with partners on joint thought leadership.

What We're Looking For

• 15+ years of IT cybersecurity leadership, consulting or analyst experience; including direct CISO or senior InfoSec leadership roles and/or deep advisory experience engaging C-suite security leaders.

• Cutting edge AI governance and security experience and thought leadership. Familiarity with AI security governance, including securing agentic AI systems, LLM-based enterprise architectures, and AI-driven threat detection

• Fluency in enterprise security frameworks and regulations including NIST Cybersecurity Framework, SOX, DORA, NYDFS, CMMC, and related compliance standards.

• Demonstrated experience building and delivering thought leadership through publications, speaking engagements, and conference presentations in the cybersecurity field.

• Strong familiarity with the SaaS security ecosystem, including SSPM solutions (e.g., Varonis, Obsidian), SIEM platforms (e.g., Microsoft Sentinel, CrowdStrike), and identity/access management best practices.

• Experience with Saas / Salesforce security architecture, complications and tradeoffs. Experience or understanding of Salesforce security products (Shield, Security Center, Event Monitoring, Backup & Recovery) strongly preferred, or the ability to develop deep expertise rapidly.

• Proven ability to drive revenue influence and pipeline acceleration through executive-level security engagement and deal support.

• Advanced degree (Master’s or above) in Computer Science, Cybersecurity, Digital Forensics, or a related field strongly preferred. Equivalent practitioner experience welcomed.

• Background or familiarity with the security analyst community (Gartner, Forrester, IDC) a plus.

• Excellent executive communication and presentation skills — equally credible addressing a CISO roundtable, a field engineering team, or a product council.

• Ability to navigate complicated internal corporate structures with multiple stakeholders.

• A strategic advisor mindset: customer-first, active listening, collaborative, and deeply passionate about raising the bar on enterprise security.

• Willingness to travel for in person exec engagements and events. 

Why Join Us?

As CISO Advisor & Field CTO for Trusted Services, you'll occupy one of the most strategically impactful advisory roles in Salesforce's field organization — operating at the convergence of security, AI, and enterprise trust while driving revenue. You'll shape how the world's leading enterprises think about Salesforce and enterprise AI security, build the thought leadership that defines the industry conversation, and help customers protect their most critical data and operations. Join a team committed to making security an accelerator for innovation, not just a compliance checkbox.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $208,180 - $278,460 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $228,970 - $306,250 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.