Implementation Specialist

Posted 4 Days Ago
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Davenport, IA, USA
In-Office
Entry level
Insurance
The Role
Coordinate new client implementations by confirming service scope, developing project plans and timelines, leading implementation meetings, monitoring progress, troubleshooting issues, building plan groups from design specifications, and transmitting client information to appropriate systems. The role requires strong communication, organization, attention to detail, time management, and intermediate Microsoft Office skills. Employee benefits or insurance knowledge and experience with Ebix Enterprise, LuminX, or Redcard are helpful but not required.
Summary Generated by Built In

SISCO (Self Insured Services Company) is a leading third-party benefit administration firm dedicated to maximizing the value of employee benefits for our clients. We pride ourselves on delivering an effective, yet human, experience by hiring the best employees and equipping them with the best technology. We are continuing to grow, and as a result of that growth, we are adding an Implementation Specialist to our team. 

Essential Functions:

  • Coordinate the implementation process for new clients, including confirming the scope of services.
  • Develop and communicate implementation project plans and timelines.
  • Conduct initial and follow-up implementation meetings as necessary.
  • Monitor the progress of implementations and communicate revised plans and timelines.
  • Build plans and groups based on design specifications within turnaround guidelines.
  • Provide advanced problem-solving, troubleshooting, and consultation for clients.
  • Ensure all client information is transmitted to appropriate systems/entities.

What We're Looking For:

  • Excellent verbal and written communication skills.
  • Intermediate Microsoft Office skills, experience with mail merge and Excel preferred.
  • Exceptional attention to detail and organization, as well as time management.

Experience:

  • Employee benefit/insurance knowledge helpful but not required.
  • Previous experience with Ebix Enterprise, LuminX, Redcard helpful but not required.

Full-Time Benefits - Most benefits start day 1

  • Medical, Dental, Vision Insurance
  • Flex Spending or HSA
  • 401(k) with company match
  • Profit-Sharing/Defined Contribution (1-year waiting period)
  • PTO/Paid Holidays
  • Company-paid ST and LT Disability
  • Maternity Leave/Parental Leave
  • Subsidized Parking
  • Company-paid Term Life/Accidental Death Insurance

About SISCO:

SISCO was established in 1980 as a boutique third-party administrator dedicated to the administration of unique, complex plan designs. Today, SISCO is recognized as a premier third-party administrator for employee benefits, serving 600+ employers and 1,000,000+ members from our headquarters in Dubuque, IA.

For the past decade, many Health Insurance Carriers and Payers have been quietly driving industry trends in the wrong direction. The result is a lower standard of prudent review and ever-increasing costs. Our strategy is to simply administer employer plans with the same care, diligence, and expertise we apply to our own benefit program. Learn more at www.siscobenefits.com

Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn | Facebook

Skills Required

  • Excellent verbal and written communication skills
  • Intermediate Microsoft Office skills
  • Experience with mail merge and Excel
  • Exceptional attention to detail and organization
  • Strong time management skills
  • Employee benefit or insurance knowledge
  • Experience with Ebix Enterprise, LuminX, or Redcard

Cottingham & Butler Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cottingham & Butler and has not been reviewed or approved by Cottingham & Butler.

  • Strong & Reliable Incentives — Variable pay elements—such as commissions, bonuses, and profit sharing—create meaningful earning upside in certain roles. Feedback suggests these incentives contribute to stronger satisfaction where performance pay is prominent.
  • Retirement Support — A 401(k) with company match and profit sharing strengthens long‑term savings potential. Feedback suggests tax‑advantaged accounts and, in some roles, day‑one eligibility add tangible value.
  • Parental & Family Support — Priority access and discounted rates at the Dubuque HQ onsite childcare center directly support working parents. Family‑oriented perks complement the broader health and time‑off offerings.

Cottingham & Butler Insights

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The Company
HQ: Dubuque, Iowa
841 Employees
Year Founded: 1887

What We Do

Cottingham & Butler is the 31st largest insurance broker in the U.S. and a recognized leader in offering innovative property & casualty and employee benefit insurance solutions. The company is headquartered in Dubuque, Iowa, and employs over 1,200 employees across the U.S. Better Every Day. That's our promise to our clients. We deliver better advice, better service, and better ideas than our competitors. Every Day. It's a commitment to challenging conventional wisdom, innovating, improving how we serve our clients and growing as industry professionals. This approach has produced superior results for our clients, and a growth track record that has propelled us forward since 1887

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