Who We Are – MassMutual India
Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. Therefore, we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people
A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable, and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.
Together, we’re stronger.
Job Description
Job Description – IAM Support Engineer (WebSEAL, Keycloak & LDAP)
We are looking for an experienced Identity and Access Management (IAM) Engineer with strong expertise in IBM Security Verify Access WebSEAL, Keycloak, and LDAP technologies to manage secure authentication, authorization, and user access across enterprise applications.
Key Responsibilities:
Configure, administer, and support WebSEAL reverse proxy environments for secure application access.
Implement and manage Keycloak for Single Sign-On (SSO), Multi-Factor Authentication (MFA), identity federation, and OAuth/OpenID Connect integrations.
Manage LDAP directories including user provisioning, group management, authentication flows, and directory synchronization.
Integrate enterprise applications with IAM solutions using SAML, OAuth 2.0, OpenID Connect, and LDAP protocols.
Troubleshoot authentication, authorization, and access-related issues across environments.
Perform certificate management, SSL configuration, and secure communication setup.
Monitor IAM infrastructure performance, logs, and security events.
Collaborate with infrastructure, security, and application teams for onboarding and access governance.
Support production deployments, patches, upgrades, and migration activities.
Create and maintain technical documentation, SOPs, and architecture diagrams.
Required Skills:
Strong hands-on experience with IBM WebSEAL.
Experience in Keycloak administration and integration.
Good understanding of LDAP concepts and directory services.
Knowledge of SSO, MFA, RBAC, IAM, OAuth 2.0, OpenID Connect, and SAML.
Experience with Linux environments and shell scripting.
Understanding of SSL/TLS certificates and network security concepts.
Experience in troubleshooting authentication and access management issues.
Familiarity with REST APIs and application integration.
Understanding of identity lifecycle management and access governance.
Strong troubleshooting, analytical, and problem-solving skills.
Preferred Qualifications
Bachelor’s degree in Computer Science, Information Technology, or related field.
3+ years of experience in IAM or security domain.
Exposure to cloud platforms and DevOps tools is an added advantage.
Certifications in IAM, security, or Keycloak/IBM security products are preferred.
Why Join Us?
We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products, and services. To accomplish this, we celebrate an inclusive, vibrant, and diverse culture that encourages growth, openness, and opportunities for everyone. A career with MassMutual, Great Place to Work® certified and India's Best Workplaces in BFSI 2023 - Top 50 organization means you will be part of a strong, stable, and ethical business with industry leading pay and benefits. And your voice will always be heard.
Does this sound like a great fit? Apply today!
Skills Required
- Hands-on experience with IBM WebSEAL
- Keycloak administration and integration experience
- Knowledge of LDAP concepts and directory services
- Experience with SSO, MFA, RBAC, OAuth 2.0, OpenID Connect, and SAML
- Experience with Linux environments and shell scripting
- Understanding of SSL/TLS certificates and network security concepts
- Experience troubleshooting authentication, authorization, and access issues
- Familiarity with REST APIs and application integration
- Understanding of identity lifecycle management and access governance
- Bachelor's degree in Computer Science, IT, or related field
- 3+ years of experience in IAM or security domain
- Exposure to cloud platforms and DevOps tools
- Certifications in IAM or security products (Keycloak/IBM)
What the Team is Saying
What We Do
With our world class Global Capability Centre (GCC) in the heart of Hyderabad, we at MassMutual are extending a nearly 170-year legacy of securing futures and protecting loved ones to Telangana, India in 2020. The Hyderabad GCC has been established to explore the global talent pool with an in-house team of experts in full-stack Development & Support, DevOps, Quality Assurance, Security & Cloud Engineering, Data Science and several other areas such as insurance, business, security, and operations. Living Mutual has always been at the core of MassMutual’s purpose. Since 1851, MassMutual’s mutual way of life has been reflected in its various initiatives, be it Social Responsibility, Corporate Governance, or Diversity & Inclusion. With the opening of our Hyderabad facility, you’ll not only get to work in our innovative, state-of-the-art Global Capability Centre, you’ll also be supported by colleagues in our global MassMutual community. Spread across 73000+ square feet facility on the 7th floor of BSR IT SEZ, the Global Capability Center in Hyderabad can house more than 600 employees. Located at the heart of Financial District, the facility boasts of work class infrastructure and amenities, enabled by state-of-the-art technology and security systems. In-house gymnasium / aerobics center, yoga room, indoor games room, mothers’ / wellness room, 200+ seater cafeteria, high-rise & lounge seating are some of the amenities available for the employees. The SEZ facility will also provide common creche and eat-out restaurants in the building premises, once operational. Join us now to collaborate with teams across the world on projects and initiatives that will contribute to the growth of MassMutual as a global financial services leader.
Why Work With Us
MassMutual is leading the financial services industry in digital enablement, and the new MassMutual India Global Capability Center is a result of this effort. We are here to empower careers and help people secure their futures through innovation and technology.
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