Jobs at MassMutual India

Validate and process new and existing account paperwork, identify NIGO cases, provide phone support to internal/external customers, enter client data accurately, research and resolve operational issues, escalate priority items, apply root-cause problem solving, and meet productivity and quality standards while working flexible shifts.

Process US life and annuity transactions, meet SLAs for turnaround and quality, provide customer-facing clarifications, and maintain accuracy, time management, and night-shift availability.

Design and implement lakehouse data architectures (preferably Snowflake); build batch and streaming data pipelines (Spark, Kafka, Flink); architect MDM solutions; enable API-driven data access; translate insurance and wealth management data needs into scalable models; ensure data governance, security, and regulatory compliance; drive cloud migration and modernization; provide technical leadership and mentorship.

Design, build, and support scalable cloud-native web applications and microservices using React, Node/NestJS, TypeScript, MongoDB/PostgreSQL, Docker, Kubernetes, and AWS. Create REST APIs, implement CI/CD pipelines, optimize performance and security, perform code reviews, troubleshoot production issues, collaborate with cross-functional teams, and mentor junior developers.

Operate and support enterprise PKI services: manage certificate lifecycle (issue/renew/revoke), monitor health, respond to incidents, maintain documentation, assist audits, and integrate PKI with IAM and application infrastructure.

Provide medical consultations, conduct morbidity reviews, analyze medical data, train staff, and lead healthcare projects to support underwriting decisions.

Develop and maintain Python-based backend services and ETL pipelines for a data integration platform. Use MongoDB for storage, implement RESTful APIs (Flask/FastAPI), write unit/integration tests, support CI/CD (Jenkins, AWS SAM), debug issues, participate in code reviews, and document technical solutions while collaborating with cross-functional teams.

Lead end-to-end delivery of technology and platform projects. Develop project plans, track milestones, manage risks/issues/dependencies, run Agile ceremonies, collaborate with product, engineering and stakeholders, and support change adoption and continuous improvement.

Hands-on technical lead responsible for advanced troubleshooting, design, engineering and strategic evolution of enterprise networks across on‑prem, cloud, and contact center environments. Owns P1/P2 incident escalation, deep-dive packet and call-trace analysis, RCAs, network hardware lifecycle, hybrid cloud connectivity, F5 load balancing, automation, observability, vendor coordination, and mentoring local network team members.

Lead end-to-end RPA development using UiPath and related tools. Design, implement, test, troubleshoot, and optimize automation solutions; lead development team through SDLC; collaborate with business and IT; apply REFramework, API/SQL integration and performance tuning; mentor juniors and manage projects using Agile/Waterfall.

Senior platform engineer responsible for designing, building, and operating cloud-native developer platforms. Owns end-to-end platform initiatives, implements IaC and GitOps (Terraform/Pulumi, ArgoCD), manages Kubernetes at scale, and supports AI/ML infrastructure including model serving and GPU management. Ensures platform standards, compliance familiarity (SOC 2/ISO 27001/GDPR), and communicates architecture decisions across teams.

Provide IAM engineering and Linux administration: implement and troubleshoot authentication, federation (SAML/OIDC), token services, Active Directory domains/trusts, PKI and certificate management, and cloud access controls (AWS IAM, Azure RBAC).