Jobs at MassMutual India

Develop and maintain Java microservices and APIs using Spring Boot, integrate AWS services, manage cloud deployments, maintain CI/CD pipelines, troubleshoot performance issues, and collaborate with DevOps, QA, and business teams. The role also involves documenting architecture and deployment processes while ensuring application scalability and security.

Monitor and investigate cybersecurity alerts across endpoints, networks, identities, cloud, email, applications, and SaaS. Lead complex investigations, threat hunting, malware triage, containment, and recovery activities. Tune detection rules, dashboards, and playbooks; support SOAR automation; mentor analysts; document incidents; and communicate risks and recommendations to technical and leadership stakeholders. Participate in global SOC shift coverage, on-call support, and critical-incident response.

Support and operate SailPoint IdentityNow in production, handling IAM tickets, access requests, incidents, JML lifecycle processes, provisioning, aggregation, application onboarding, access certifications, audits, and troubleshooting. The role monitors platform health, resolves identity and provisioning issues, performs root cause analysis, maintains documentation, coordinates with stakeholders and vendors, and identifies opportunities for automation and process improvement.

Provides L2/L3 operational support for an enterprise Okta IAM environment. Manages user lifecycle processes, provisioning, deprovisioning, groups, roles, policies, application integrations, SSO, and MFA. Troubleshoots authentication and access incidents, participates in root cause analysis and on-call support, monitors logs, supports audits and access reviews, maintains runbooks, and improves operational processes through automation. Partners with application, security, infrastructure, and vendor teams to maintain platform stability and security.

Processes wealth management and brokerage operations, including account maintenance, applications, transfers, money movement, and withdrawals. Reviews submissions for accuracy and regulatory compliance, resolves NIGO cases and operational issues, maintains client data, and supports process improvements through root cause analysis and automation. Requires collaboration with stakeholders, adherence to service-level goals, and flexibility for regular, afternoon, and night shifts.

Leads a 13–15-person US insurance operations team, managing KPIs, quality, turnaround time, staffing, client satisfaction, and business continuity. Responsibilities include performance management, root-cause analysis, corrective actions, SOP maintenance, dashboard reporting, stakeholder collaboration, transition planning, and process improvement. The role requires familiarity with US insurance platforms, life insurance and annuity products, Six Sigma practices, advanced reporting, and US night-shift availability.

Manage Hyderabad insurance operations, including staffing, departmental policies, execution plans, operational risk, performance metrics, dashboards, budgets, continuous improvement, diversity and inclusion, and cross-functional collaboration. Lead a team of approximately 75–100 employees, oversee assistant managers, improve service quality and efficiency, and ensure compliance with company policies and governmental regulations.

Leads enterprise fraud prevention engineering, including Python-based detection and automation, Sumo Logic monitoring, fraud rules, alerting, risk scoring, dashboards, anomaly analysis, incident response, and preventive controls. Partners with security, IAM, risk, compliance, and business teams while mentoring engineers and contributing to technology roadmaps.

Leads data engineering initiatives involving data architecture, modeling, integrity, and analytics platforms. Designs and implements automated ELT/ETL pipelines using Python, SQL, cloud platforms, workflow orchestration, and varied data stores. Performs SQL performance tuning, troubleshooting, and develops CI/CD workflows with Git. Independently drives complex data initiatives while applying strong analytical, problem-solving, communication, and multitasking skills.

Leads the establishment of an AI Platform Engineering team, supports RPA bot development and robotic operations, and oversees Data Engineering project execution. Provides technical leadership across US and India teams, improves processes and skills, manages staffing and budgets, and serves as a people leader. Responsibilities include mentoring managers, handling escalations, enhancing security awareness, and leading performance reviews and compensation planning.

Senior platform engineer responsible for designing, building, and operating cloud-native developer platforms. Owns end-to-end platform initiatives, implements IaC and GitOps (Terraform/Pulumi, ArgoCD), manages Kubernetes at scale, and supports AI/ML infrastructure including model serving and GPU management. Ensures platform standards, compliance familiarity (SOC 2/ISO 27001/GDPR), and communicates architecture decisions across teams.

Business Analyst responsible for defining business and systems scope, eliciting and managing requirements, maintaining traceability, supporting UAT, and validating solution outcomes. The role develops recommendations, improves processes, facilitates stakeholder collaboration, and manages complex issue resolution. It also supports Agile delivery by refining product backlogs, writing user stories and acceptance criteria, participating in Agile ceremonies, and collaborating with Product Owners and cross-functional teams.

Business Analyst responsible for defining business and system scope, eliciting and managing requirements, maintaining traceability, supporting UAT, and validating solution outcomes. The role leads process improvement, resolves complex issues, facilitates stakeholder collaboration, and develops recommendations based on risk analysis. It also supports Agile delivery by creating user stories and acceptance criteria, refining backlogs, participating in ceremonies, and partnering with Product Owners and cross-functional teams. The analyst contributes to business analysis standards and guides less experienced analysts.

Lead end-to-end RPA development using UiPath and related tools. Design, implement, test, troubleshoot, and optimize automation solutions; lead development team through SDLC; collaborate with business and IT; apply REFramework, API/SQL integration and performance tuning; mentor juniors and manage projects using Agile/Waterfall.