MassMutual India Offices

Develop and support SAP S/4HANA solutions for MassMutual India. The description provides limited role-specific responsibilities, but the position is focused on SAP development within the organization’s technology environment.

Business Analyst responsible for defining business and systems scope, eliciting and managing requirements, maintaining traceability, supporting UAT, and validating solution outcomes. The role develops recommendations, improves processes, facilitates stakeholder collaboration, and manages complex issue resolution. It also supports Agile delivery by refining product backlogs, writing user stories and acceptance criteria, participating in Agile ceremonies, and collaborating with Product Owners and cross-functional teams.

Supports enterprise resilience activities covering business continuity, operational resilience, disaster recovery, emergency preparedness, crisis response, third-party resilience, governance, reporting, and continuous improvement. Maintains plans, trackers, evidence, issue logs, and stakeholder materials; coordinates exercises and workshops; validates resilience information; prepares risk and program reporting; supports disruption response; and tracks remediation actions across business, technology, risk, compliance, procurement, legal, and supplier teams.