Human Resources Manager

Posted Yesterday
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Charlotte, NC, USA
In-Office
Senior level
Information Technology • Internet of Things • Mobile • On-Demand • Software
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
The Role
Manages HR policies and programs for assigned client groups, including performance management, compensation planning, employee relations, investigations, compliance, recruitment support, organizational effectiveness, and HR initiatives. Partners with leaders and HR centers of excellence to resolve complex employee issues, administer policies consistently, maintain HRIS records, analyze workforce trends, and implement people-focused solutions.
Summary Generated by Built In
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Are you a strong problem solver and decision maker, even in a high-volume, fast-paced environment? Are you analytical, thoughtful, and calm when working through a challenge? Our HR team plays the integral role of keeping our employees happy, growing, protected, and insured. We understand the importance and value each employee has in making Spectrum successful, so we drive and improve the dedicated resources and programs that serve our people. If you value relationships and are people-first, a career as a HR Manager at Spectrum is for you.
The Human Resources Manager plays a vital role in implementing and managing human resources policies and programs. The HR Manager will oversee areas of recruitment, employee relations, organizational effectiveness, and performance management, all of which are aligned with company goals. You'll work closely with the leadership team to support and implement effective short and long-term strategies to achieve organizational objectives. As you efficiently manage employee interactions, your goal is to provide excellent service with an appropriate sense of urgency.
How You'll Make an Impact
  • Partner with respective client groups to understand their business challenges and to ensure effective and timely HR support.
  • Provide day-to-day performance management guidance to managers (coaching, counseling, career development, corrective actions, etc.) and plays an instrumental role in the administration of the annual performance management and compensation planning processes.
  • Maintain employee files in the HRIS database to analyze trends and metrics to recommend, design, and implement solutions, programs, and processes that will drive organizational effectiveness.
  • Collaborate with HR Centers of Excellence (COEs) including recruiting, compensation, benefits, employee relations, etc.) to provide best-in-class HR support and programs to assigned client groups.
  • Participate in enterprise-wide HR initiatives to effectively manage organizational changes.
  • Manage and resolve complex employee relations issues including EthicsPoint reports and conduct thorough and objective investigations; assist with unemployment and workers compensation claims, leave administration, and ADA accommodations.
  • Ensure company policies are administered fairly and consistently throughout the area of responsibility; monitor legal compliance with all applicable local state and federal employment laws, including but not limited to FLSA, FMLA and ADA to provide a supportive work environment while minimizing risk/exposure to the company.

Work Environment
  • Office environment
  • Travel as required

What You'll Bring to Spectrum
Required Qualifications
Education
  • Bachelor's degree in human resources, business or organizational behavior or related field or equivalent experience

Experience
  • 5+ years of human resources experience

Skills
  • Effective, professional communication skills; must be able to publicly address all levels of management and company personnel
  • Deep understanding of HR practices and industry knowledge to evaluate and resolve complex HR issues
  • Knowledge of employee benefit programs to communicate and oversee annual enrollment
  • Knowledge of local state and federal employment laws and procedures; staffing and employment practices; employee relation's procedures and applicable law; wage and hour laws; recruitment trends and technologies
  • Demonstrated PC skills and MS Office skills
  • Can deal with issues and subject matter in ways that requires considerable sensitivity, discretion, and judgment
  • Project management skills
  • Ability to supervise the work of others
  • Decision maker that can work independently to solve problems

Preferred Qualifications
Education
  • Certifications for Human Resource Professionals (PHR, SPHR) preferred
  • Master's Degre

Experience
  • 2+ years in a management or leadership role

License
  • Valid driver's license with satisfactory driving record within company required standards preferred

#LI-LYR
HGN505 2026-82743 HGN505 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Skills Required

  • Bachelor's degree in human resources, business, organizational behavior, or a related field, or equivalent experience
  • 5+ years of human resources experience
  • Effective professional communication skills
  • Understanding of HR practices and ability to resolve complex HR issues
  • Knowledge of employee benefit programs and annual enrollment
  • Knowledge of employment laws, staffing practices, employee relations, wage and hour laws, and recruitment trends
  • PC and Microsoft Office skills
  • Sensitivity, discretion, and judgment when handling confidential issues
  • Project management skills
  • Ability to supervise the work of others
  • Independent decision-making and problem-solving ability
  • PHR or SPHR certification
  • Master's degree
  • 2+ years in a management or leadership role
  • Valid driver's license with satisfactory driving record

What the Team is Saying

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Spectrum Compensation & Benefits Highlights

  • Retirement Support A dollar-for-dollar 401(k) match, alongside an additional company retirement contribution for many employees, is positioned as a standout pillar of total rewards. Stock purchase opportunities with company-matched RSUs add a longer-term wealth component.
  • Affordable Benefits Medical, dental, and vision coverage is paired with the employer absorbing annual premium increases for many years, helping keep employee premiums lower over time. Health care accounts and mental-health resources further support cost control and access.
  • Wellbeing & Lifestyle Benefits Tuition-free education through Guild and up to $10,000 annually for approved external programs reduce out-of-pocket learning costs. Free or discounted Spectrum internet/TV/voice and sizable mobile discounts provide everyday savings beyond core insurance.

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The Company
HQ: Stamford, CT
100,000 Employees
Year Founded: 1993

What We Do

Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together.   The experience within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist.  We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.

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