GTM Strategy & Operations Lead

Posted Yesterday
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New York, NY, USA
Hybrid
160K-200K Annually
Senior level
Artificial Intelligence • Productivity • Sales • Software
Shaping the way the world works.
The Role
Lead GTM strategy and operations for Monday CRM: run multiple transformational GTM initiatives, design scalable planning/forecasting/processes, build executive dashboards and analytics, advise GTM leadership, coordinate Sales/Marketing/CS/Product, and own program KPIs and outcomes.
Summary Generated by Built In

monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition.

We're seeking a GTM Strategy & Operations Lead to join Monday CRM's leadership team as we scale from $100M to $500M+ ARR. You'll be the operational backbone connecting our Head of CRM GTM vision to day-to-day execution - designing frameworks, driving cross-functional programs, and ensuring our GTM organization operates with precision and speed. This role requires someone who thrives at the intersection of strategy and execution, comfortable influencing VP-level stakeholders while rolling up their sleeves to solve complex operational challenges.

About The Role
  • Strategic Program Leadership: Drive 3-5 transformational GTM initiatives simultaneously (e.g., AI agent GTM rollout, territory redesign, new comp plan implementation) from conception through measurement of business outcomes

  • Operational Excellence: Design and implement scalable processes for quarterly planning, pipeline reviews, forecasting rhythms, and cross-functional collaboration - establishing the "operating system" for our GTM org

  • Data-Driven Insights: Build and own dashboards tracking key GTM health metrics; translate data into actionable insights that inform executive decision-making and resource allocation

  • Executive Partnership: Act as strategic advisor to Head of CRM GTM and GTM leadership - providing decision support, scenario modeling, and program visibility across Sales, Marketing, CS, and Product

  • Full programs & projects KPIs accountability

Requirements
  • 6+ years in GTM/Revenue Operations, Strategic Programs, Management Consulting (MBB preferred), or Sales Operations at a high-growth B2B SaaS company ($50M+ ARR)

  • Proven track record managing complex, multi-stakeholder programs in ambiguous environments - you've built frameworks and processes from 0→1

  • Deep understanding of the sales/revenue lifecycle, CRM systems (Salesforce expert), and GTM tech stack orchestration

  • Strong analytical chops with SQL proficiency and experience building executive-facing analytics (Tableau/Looker/Mode)

  • Exceptional communication skills - you can present complex strategies simply to C-suite and get buy-in across all levels

What monday.com can offer you?:
  • Join a customer-obsessed team where transparency and ownership are how we actually operate — not just things we put on a wall.

  • Work on a multi-product suite powered by advanced AI, where what you ship reaches hundreds of thousands of customers worldwide

  • Competitive salary, benefits, bonus potential, and equity eligibility for many roles — we believe people who build the product should share in its success

  • Grow fast through a dedicated L&D team, AI workshops, bootcamps, and internal hackathons — the industry moves quick and so do we

  • A collaborative, global culture backed by Employee Resource Groups and workplace teams across New York, Tel Aviv, London, Munich, Warsaw, Tokyo, Sydney, and more


For New York City-based hires only: Compensation Range: $160,000 - $200,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations.

Skills Required

  • 6+ years in GTM/Revenue Operations, Strategic Programs, Management Consulting, or Sales Operations at a high-growth B2B SaaS company ($50M+ ARR)
  • Management Consulting experience at an MBB firm
  • Proven track record managing complex, multi-stakeholder programs and building frameworks/processes from 0->1
  • Deep understanding of the sales/revenue lifecycle and GTM tech stack orchestration
  • Salesforce expertise
  • SQL proficiency
  • Experience building executive-facing analytics and dashboards (Tableau, Looker, Mode)
  • Exceptional communication skills; ability to present complex strategies simply to C-suite and secure buy-in
  • Accountability for full programs and project KPIs

What the Team is Saying

Ruchita
Nate
Kyle
Brad Wisselman
Brad Wisselman
Bianca Collado

monday.com Compensation & Benefits Highlights

  • Retirement Support A 401(k) with a guaranteed 3% company contribution regardless of employee deferral, plus equity eligibility and an ESPP, strengthens long‑term financial security. This flat contribution adds predictable value alongside stock programs.
  • Parental & Family Support Up to 13 weeks fully paid parental leave for all caregivers, adoption assistance, and an onsite mother’s room indicate robust family support. Access to fertility support is also described.
  • Wellbeing & Lifestyle Benefits Day‑to‑day perks include free in‑office breakfast, a monthly meal stipend around $300, a commuter stipend around $130, snacks, and a monthly wellness stipend, alongside 12 EAP sessions. These allowances complement medical, dental, vision, life, and disability insurance.

monday.com Insights

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The Company
HQ: New York, NY
3,049 Employees
Year Founded: 2012

What We Do

At monday.com, we help teams get more work done. We are the best AI work platform that empowers teams to automate, build, and scale their impact end-to-end with tools that actually execute the work for you. With over $1B in ARR, 250,000+ customers, and a global team, we’re serious about building a product people love to use and giving our employees the same ownership and flexibility to shape the way the world works.

Why Work With Us

At monday.com we believe in transparency, accountability, and impact. Together, those values have lent themselves to create a strong culture of professional and creative autonomy where every team member is encouraged to share ideas and help bring them to life!

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Employees engage in a combination of remote and on-site work.

monday.com embraces a flexible work environment with our hybrid model!

Typical time on-site: 3 days a week
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