Global Partner Delivery Group Manager, Professional Services

Reposted 6 Days Ago
Hiring Remotely in New York, NY
Remote or Hybrid
170K-210K Annually
Senior level
Productivity • Sales • Software
The Work OS that gives everyone the power to build and improve the way their organization runs.
The Role
Lead and scale a global team responsible for managing partner delivery projects, ensuring high-quality solutions and fostering strategic partner relationships.
Summary Generated by Built In

Our Professional Services organization is expanding, and we are looking for a Global Partner Delivery Group Manager to lead our worldwide Partner Delivery team! In this role, you will lead and scale a global team of Partner Project Managers (PPMs) and Team Managers who are responsible for managing our service partner relationships and overseeing the delivery of professional services projects through our partner network. Your team ensures that our implementation partners deliver high-quality solutions to monday.com customers while maintaining strong partnership relationships that drive mutual success and revenue growth. We're looking for a strategic, results-oriented people leader with a demonstrated track record of building global, scalable partner operations and driving successful customer outcomes through external delivery channels.

  • 8-12 years of experience in Professional Services, Implementation, or Partner Management, preferably in SaaS or technology consulting environments
  • 5-7+ years of people management experience, including managing managers, with demonstrated success in building high-performing teams
  • Strong background in partner relationship management or channel operations, with experience managing external delivery relationships across multiple regions and markets
  • Extensive experience with project management methodologies, partner governance, operations, and performance management frameworks
  • Proven ability to define global strategy and transform strategic initiatives into tactical execution plans while navigating complex organizational structures 
  • Process-focused and metrics-driven approach with experience establishing KPIs, accountability frameworks, and capacity planning models that scale
  • Experience with professional services scoping, estimation, delivery oversight, and revenue management through partner channels
  • Exceptional communication and interpersonal skills with ability to influence and collaborate across internal leadership and external stakeholders
  • Demonstrated experience in partner enablement, training program development, or capability building initiatives
  • Strong business acumen with ability to balance partner relationship management with customer outcome accountability

Visa sponsorship for this role is currently not available.

monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.

For New York City-based hires only: Compensation Range: $170,000-$210,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations

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The Company
HQ: New York, NY
3,049 Employees
Year Founded: 2012

What We Do

monday.com is a work operating system that transforms the way teams work together. We’ve created a solution that connects people to workplace processes promoting a culture of transparency & empowerment. We're obsessed with building an excellent product. Our goal is to create a work operating system that people will love to use—one that’s fast, beautiful & responsive.

Why Work With Us

At monday.com we believe in transparency, accountability, and impact. Together, those values have lent themselves to create a strong culture of professional and creative autonomy where every team member is encouraged to share ideas and help bring them to life!

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About our Teams

monday.com Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

monday.com embraces a flexible work environment with our hybrid model!

Typical time on-site: 3 days a week
HQNew York, NY
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