Who We Are
Babylist is the leading registry, e-commerce, and content platform for growing families. More than 9 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, trusted guidance, and expert product recommendations for new parents and the people who love them. What began as a universal registry has grown into a full ecosystem for new parents, including the Babylist Shop, Babylist Health, and a flagship showroom in Los Angeles. Hundreds of brands in baby and beyond partner with Babylist to engage meaningfully with families during one of life’s most important transitions. With over $1 billion in annual GMV, and more than $500 million in 2024 revenue, Babylist is reshaping the $320 billion baby product industry. We’re helping parents feel confident, connected, and cared for at every step. As we build the generational brand in baby, our mission remains simple: to connect growing families with everything they need to thrive.To learn more, visit www.babylist.com.
Our Ways of Working
Our Fulfillment Center team works on-site in Commercial Point, OH to support our physical operations and plays a vital role in delivering the Babylist experience.
What the Role Is
As an Inbound QA Specialist at our Commercial Point Fulfillment Center, you’ll be the go-to expert for ensuring every product that enters our building is accurate, safe, and ecommerce-ready. From labeling and packaging to system setup in HighJump, you’ll catch issues before they cause delays or mistakes further down the line. This is a specialist-level individual contributor role, not a leadership or supervisory position. You won’t manage others—but you’ll be trusted to make judgment calls, escalate quality risks, and protect our operations by preventing defects at the source. You’ll collaborate closely with receiving, inventory, and operations teams while maintaining full ownership of your own area.
You’ll work Day Shift (Monday–Thursday, 7:00am–5:30pm) at our fulfillment center. The role is physical—expect to walk several miles per shift and lift up to 50 lbs regularly.
Who You Are
- 2+ years in warehouse receiving, inventory control, or quality assurance, ideally in a high-volume e-commerce or fulfillment environment
- Familiar with warehouse systems (HighJump experience is a plus), and confident navigating WMS setups, labels, and item attributes
- Understands ecommerce requirements—like barcode scannability, correct casepacks, and parcel-ready packaging
- Detail-focused, with a strong sense of responsibility—you take ownership and don’t let problems slid
- Comfortable escalating issues clearly and professionally, with the documentation to back it up
- Physically capable of lifting up to 50 lbs and walking several miles per shift in a fast-paced environment
- Looking for a long-term, specialist-level role where your knowledge and consistency make a daily impact
- Comfortable using AI tools that support data visibility and decision-making—we’ll train you on the systems we use
How You Will Make An Impact
- Inspect all inbound shipments to ensure they meet packaging, labeling, and safety standards
- Verify UPC/BL-ID scanability, lot codes, expiration dates, and packaging compliance (including hazmat/lithium battery labeling)
- Confirm item setup in HighJump matches physical product, including measurements, casepacks, and system logic
- Flag and stop inventory issues that could cause exceptions or customer impact downstream
- Document root causes and share clear, actionable feedback with inventory and operations leadership
- Provide real-time signals and reporting that support smooth wave planning and staffing decisions
- Reduce rework, delays, and fulfillment issues by catching problems before they reach the floor
- Build trust as a reliable, high-accountability quality specialist—someone teams count on to get it right the first time
Physical Requirements
This position requires regular physical activity in a fast-paced fulfillment center environment. The physical expectations of the role include:
- Ability to stand for extended periods of time (up to 10–12 hours per shift) with scheduled breaks
- Ability to walk the equivalent of 10,000+ steps per day
- Ability to lift and move items up to 20 lbs multiple times per hour
- Frequent pushing, pulling, bending, twisting, and repetitive motion throughout the shift
Why You Will Love Working At Babylist
Our Culture
- Work hard, then recharge -we respect your time on and off the clock
- Strong management team that supports you and your team
- The work you do helps millions of families every day
- We use smart technology to make the job easier and more efficient
Growth & Development
- Competitive pay with clear paths to move up
- We use technology and data to improve how we work
- We promote from within - your performance matters
Pay & Benefits
- Competitive hourly pay
- Company-paid medical, dental, and vision insurance
- 401(k) with company match and flexible spending accounts
- Paid parental leave and PTO
- Support for your health, family needs, and financial planning
About Pay
We pay competitive market rates. Starting hourly rate for this position: $23.20 per hour
Interview Process & Data Use
To support a fair and consistent hiring process, Babylist uses AI to transcribe all interviews. Transcripts are confidential and used solely for evaluation purposes, in accordance with data privacy laws such as CCPA and GDPR. By applying, you acknowledge and consent to this use.
Official Communication
All communication regarding your application will come only from the Babylist Talent Team via an @babylist.com email address. We will never request payment, banking, or personal financial information at any stage of the hiring process. Be cautious of outreach from non-company email addresses, messaging platforms (e.g., WhatsApp, Telegram), or unsolicited phone calls. To verify opportunities, visit our official careers page.
Friends or Family at Babylist?
Babylist is committed to fairness and equal opportunity at every stage of our hiring process. In line with our conflict of interest policy, applicants must disclose any family or close personal relationships with current Babylist employees. This helps ensure unbiased hiring decisions and a positive work environment.
We Succeed Together
Every shift counts at our Fulfillment Center, and your presence makes a real impact. We count on you to be on time, work your full shift, and give advance notice (24+ hours) for any planned time off. When we all show up for each other, we stay safe, hit our goals, and grow as a team. Frequent absences or lateness can affect that rhythm—and your role on the team.
SMS Consent
As part of the process, you may have the option to receive text message updates about your application or interview scheduling. Opting out will not affect your application status—communication will continue via email or phone. Message and data rates may apply. You can reply STOP to unsubscribe or HELP for assistance. See our Privacy Policy for more information.
What the Team is Saying
Babylist Compensation & Benefits Highlights
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Healthcare Strength — Full-time US employees receive 100% company-paid medical, dental, and vision premiums, with options described as strong or reasonably priced. Additional support includes mental-health, parenting, and childcare services.
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Parental & Family Support — Fertility coverage is available without an infertility diagnosis and includes a $5,000 reproductive-care stipend. Programs also span parental leave, adoption assistance, childcare benefits, and a return-to-work pathway.
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Leave & Time Off Breadth — Time off includes vacation, nine wellness days, and ten paid holidays including a floating holiday. These elements provide multiple avenues to rest and recharge.
Babylist Insights
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What We Do
Babylist is the trusted platform for millions of growing families. For over a decade, Babylist has been the technology solution for expecting parents and the community that supports them, expanding from baby registry into a full-service platform that helps parents make decisions with confidence, stay connected, and build happy and healthy families. Every year Babylist helps over 9M people make purchases through its registry, app, ecommerce shop, and comprehensive product guides. The Babylist ecosystem now includes Babylist Health, which provides access to products and services including insurance-covered breast pumps, Expectful, a new voice in health and wellness for pre-pregnancy through postpartum care, and The Push, a branded content studio that works with the biggest companies in the baby space. With over 59M monthly pageviews and 1.2M TikTok followers, Babylist is a generational brand leading the $88 billion baby product industry.
Why Work With Us
Babylist thrives as a remote-first company, with HQ team members located across the U.S. and Canada. We meet in person twice a year—once as a company and once by department to strengthen the relationships that power our work. We show up consistently, stay purpose-driven, and achieve results —together, from anywhere.
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Babylist Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We're remote-first and we offer a home office stipend to set up your workspace! We value being together in person too, so we bring the team together for offsites 1-2 times a year.
