Field Technician VI

Posted Yesterday
Be an Early Applicant
Albany, NY, USA
In-Office
22-41 Hourly
Expert/Leader
eCommerce • Information Technology • Internet of Things • Mobile • On-Demand • Retail • Software
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
The Role
Performs complex network installations, maintenance, and troubleshooting for enterprise, business, and residential customers. Implements multi-site projects, configures edge devices, supports optical connections, surveys customer premises, and provides advanced field support. Works outdoors in varied weather and environments, using tools, ladders, vehicles, and weight-bearing equipment. Mentors junior technicians and collaborates with technical support teams. Requires progression from Field Technician V and completion of Field Technician VI coursework.
Summary Generated by Built In
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Shift- Sunday-Thursdsay 10:00am-7:00pm w/ One Hr. Lunch Daily
Leverage your technical expertise to keep people connected to what matters most. As a Field Technician VI at Spectrum, you'll take charge of complex installations and troubleshooting for large enterprise clients. This position is also backwards compatible. Your skills are crucial in ensuring unparalleled support and system reliability.
What Our Field Technicians VI Enjoy Most About the Role
  • Advanced Technical Mastery: Take pride in surveying, installing, and maintaining complex network products for large enterprises.
  • Variety of Work: Engage with business and residential customers, understanding their unique priorities and providing exceptional service.
  • Project Implementation and Network Support: Implement large multi-site projects, configure edge devices, and provide field support for optical connections.
  • Skill Development and Mentorship: Benefit from opportunities to mentor junior technicians and collaborate with technical support personnel for advanced troubleshooting.

Working Conditions
Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. Enjoy the independence and confidence that comes with providing support and technical solutions to high-end customers.
Required Qualifications
Education
  • High School diploma, GED, or equivalent work experience.

License
  • Valid Driver's license with safe driving record within company standards required.

Schedule
  • Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary.

Language
  • Fluent in English.

Experience
  • Must be a Field Technician V and must have completed courses for Field Technician VI.

Physical
  • Walk over various terrains and weather conditions while carrying tools and equipment.
  • Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs.
  • Climb ladders up to 32 feet and work in confined spaces and at heights.
  • Operate and navigate a company vehicle in changing environments. Work with small components and wires.
  • Work outdoors for extended periods in any season and inclement weather.

Preferred Qualifications
Technical Knowledge
  • Understanding of Spectrum products and services.

Certifications
  • NCTI Master Technician Certification, HFC Networks Certification, or SCTE Business Class Service Specialist. Cisco Certified Entry Networking Technician Certification, or Cisco Certified Network Associate.

#LI-TT1
TCB113 2026-82375 TCB113 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between
$22.30 and $40.80. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you'll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Skills Required

  • High school diploma, GED, or equivalent work experience
  • Valid driver's license and safe driving record meeting company standards
  • Ability to travel to customer premises, company facilities, and other locations as necessary, including in inclement weather
  • Fluent English
  • Must be a Field Technician V and have completed Field Technician VI courses
  • Ability to walk over varied terrain and in weather conditions while carrying tools and equipment
  • Ability to safely use weight-bearing equipment up to 345 pounds and lift up to 75 pounds
  • Ability to climb ladders up to 32 feet and work in confined spaces and at heights
  • Ability to operate and navigate a company vehicle in changing environments
  • Ability to work with small components and wires
  • Ability to work outdoors for extended periods in all seasons and inclement weather
  • Understanding of Spectrum products and services
  • NCTI Master Technician Certification, HFC Networks Certification, or SCTE Business Class Service Specialist certification
  • Cisco Certified Entry Networking Technician or Cisco Certified Network Associate certification

What the Team is Saying

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Spectrum Compensation & Benefits Highlights

  • Retirement Support — Feedback suggests the company’s retirement programs, including a dollar‑for‑dollar 401(k) match and additional employer contributions for many roles, are standout parts of total compensation. Employees often highlight these features as meaningful long‑term value.
  • Healthcare Strength — Comprehensive medical, dental, vision, and mental‑health offerings are consistently described as a core strength. When combined with broader protections and health‑account options, feedback suggests the package feels competitive.
  • Parental & Family Support — Paid parental leave, extended leave for birth mothers, fertility support, and adoption/surrogacy assistance are prominently featured. Feedback suggests these family‑building benefits enhance the overall appeal of the package.

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The Company
HQ: Stamford, CT
100,000 Employees
Year Founded: 1993

What We Do

At Spectrum, our Product & Technology teams build the platforms and tools that power seamless connectivity and entertainment across Internet, WiFi, Video, Mobile and Voice. Supporting more than 500 million devices, we’re transforming the next era of connected experiences with some of the fastest, most reliable and advanced services in the nation. It’s an unmatched environment for designers, architects, engineers, developers, operators and data scientists to grow their careers, solve complex challenges and collaborate to deliver exceptional customer experiences. Join us to help deliver what’s next.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.

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