Facilitator (Not-Remote)

Posted Yesterday
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Hiring Remotely in Orlando, FL, USA
In-Office or Remote
Mid level
Information Technology • Internet of Things • Mobile • On-Demand • Software
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
The Role
Facilitates classroom, team, and online learning sessions; manages attendance, behavior, records, evaluations, and LMS requirements. Delivers structured training, coaches learners, provides feedback, prepares labs, and supports participant skill development and knowledge retention.
Summary Generated by Built In
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Ever wondered how your ability to connect with others could shape their professional journey? Join Spectrum as a Facilitator where you'll guide engaging learning experiences in classroom, team and online environments. If you have a talent for sparking growth and managing group dynamics, your expertise will directly support participant development and elevate Spectrum's commitment to excellence.
Your work will empower learners and contribute to Spectrum's ongoing success.
How You'll Make an Impact
  • Facilitate learning sessions to enhance participant skill sets in classroom, team meetings and online debriefs
  • Manage class environments by tracking attendance, addressing behavior issues and documenting performance strengths and areas for growth
  • Complete administrative tasks including class and lab preparation, schedule management and maintenance of participant records such as test scores and evaluations
  • Execute all Learning Management System requirements before and after training including evaluations
  • Follow structured facilitator guides to lead activities, discussions and debriefs that drive engagement and knowledge retention
  • Provide constructive feedback to learners to support knowledge transfer and behavioral improvement
  • Pursue ongoing development in facilitation, learner engagement and classroom management
  • Observe training end-users to understand how instruction impacts business outcomes
  • Coach learners on role-specific skills, processes or systems as needed
  • Support additional training initiatives or duties as assigned

What You'll Bring to Spectrum
Required Qualifications
Education
  • Associate's degree or equivalent combination of training and work experience

Experience
  • 1+ year(s) of training delivery experience in formal or informal settings
  • 3+ years of experience in the related functional area or business unit

Skills
  • Ability to read, write, speak and understand English
  • Strong critical thinking and analytical skills
  • Effective prioritization and organizational abilities
  • Clear and direct oral and written communication
  • Ability to interact professionally across all levels of management and staff
  • Capacity to engage with the public in a professional manner
  • Proficiency in Microsoft Office applications including Word, Excel, PowerPoint and Outlook
  • Familiarity with various learning approaches
  • Confident presenting and training groups online and in person

#LI-SWD74
HTR313 2026-84769 HTR313 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Skills Required

  • Associate's degree or equivalent combination of training and work experience
  • At least 1 year of training delivery experience in formal or informal settings
  • At least 3 years of experience in the related functional area or business unit
  • Ability to read, write, speak, and understand English
  • Strong critical thinking and analytical skills
  • Effective prioritization and organizational abilities
  • Clear and direct oral and written communication
  • Ability to interact professionally across all levels of management and staff
  • Ability to engage with the public professionally
  • Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
  • Familiarity with various learning approaches
  • Confidence presenting and training groups online and in person

What the Team is Saying

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Kat K.

Spectrum Compensation & Benefits Highlights

  • Retirement Support — The 401(k) program is described as dollar‑for‑dollar up to 6% of pay, with many roles also receiving an additional 3% employer retirement contribution. Feedback suggests this creates a notably strong foundation for long‑term savings.
  • Healthcare Strength — Core medical, dental, and vision coverage is paired with health accounts and mental‑health resources, with up to $1,500 funded into a healthcare account for some national plans. Company materials also indicate efforts to keep employee premiums stable over time.
  • Parental & Family Support — Paid parental leave (six weeks for parents, 14 weeks for birth mothers), fertility benefits, and up to $15,000 for adoption/surrogacy reimbursement are highlighted. These offerings indicate meaningful support for family building and caregiving needs.

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The Company
HQ: Stamford, CT
100,000 Employees
Year Founded: 1993

What We Do

At Spectrum, our Product & Technology teams build the platforms and tools that power seamless connectivity and entertainment across Internet, WiFi, Video, Mobile and Voice. Supporting more than 500 million devices, we’re transforming the next era of connected experiences with some of the fastest, most reliable and advanced services in the nation. It’s an unmatched environment for designers, architects, engineers, developers, operators and data scientists to grow their careers, solve complex challenges and collaborate to deliver exceptional customer experiences. Join us to help deliver what’s next.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.

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