Expert Software Engineer- CIM Team

Posted Yesterday
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Chicago, IL, USA
Hybrid
135K-226K Annually
Senior level
eCommerce • Information Technology • Retail • Industrial
North America's leading B2B supplier of maintenance, repair and operating supplies and related services.
The Role
Design, architect, and implement large-scale, reliable, and secure software systems for Customer Information Management. Partner with product and architecture teams, ensure code quality, CI/CD, testing, and observability, drive operational resilience, mentor engineers, and influence cross-team technical direction.
Summary Generated by Built In
Work Location Type: Hybrid
Req Number 333324
About Grainger
W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com.
Compensation
The anticipated base pay compensation range for this position is $135,400.00 - $225,600.00. This role is eligible for an incentive target of up to 20 %, based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change.
Sponsorship
This position is not eligible for any form of sponsorship now or in the future. Individuals requiring sponsorship (e.g. OPT or H1B visa status) should not apply. Only individuals authorized to work in the United States now and for the foreseeable future will be considered for this position
Rewards and Benefits
With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:
  • Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
  • 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
  • 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
  • Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
  • Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger's benefits, please click on the link below:
https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire
Grainger Benefits
The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.
The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.
Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.
Position Details
The Software Engineer V (Expert) is a highly experienced individual contributor who serves as a technical authority and thought leader across the Customer Information Management (CIM) domain. This role is responsible for designing, developing, and evolving highly scalable, reliable, and secure software solutions that have broad organizational impact, including the software that establishes a transactional context for every user who interacts with Grainger on behalf of a customer. Software Engineer V partners closely with architects, product leaders, and engineering leadership to shape technical direction, influence architecture, and drive engineering excellence across teams, while remaining hands on in critical areas of design and implementation.
Chicago, IL is the preferred location with a hybrid work environment (2 days per week in the Merchandise Mart office). We will also consider highly qualified remote candidates who are willing to travel to Chicago for onboarding and occasional team meetings. Onsite onboarding will be required.
You Will
  • Design, architect, and implement complex software systems and platforms aligned to business strategy, engineering standards, and long term scalability goals. Influence system architecture decisions across teams and domains
  • Partner with product managers, architects, engineering managers, and stakeholders to translate complex business needs into high quality technical solutions and ensure alignment throughout delivery
  • Ensure high standards of code quality, security, performance, and reliability through design reviews, code reviews, automated testing, and continuous integration/continuous delivery (CI/CD) practices. Lead efforts to improve system observability and operational resilience.
  • Mentor and coach engineers across levels, providing guidance on design, coding practices, and problem solving. Act as a trusted technical advisor and raise the overall engineering capability of the organization.

You Have
  • 7+ years experience designing, building, and supporting large scale, distributed software systems in a modern engineering environment.
  • Experience partnering with product to frame tradeoffs and help shape the work for iterative value delivery
  • Deep expertise in at least one major technical domain or platform, with the ability to quickly learn and influence adjacent domains.
  • Strong understanding of system architecture, data structures, algorithms, and distributed system design.
  • Proven ability to lead technical initiatives, influence without authority, and collaborate effectively across organizational boundaries.
  • Demonstrated ability to improve engineering practices across teams

Preferred
  • Experience working with user identity concerns (authentication and authorization)
  • Experience working with critical enterprise APIs

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.

Skills Required

  • 7+ years experience designing, building, and supporting large scale distributed software systems
  • Experience partnering with product to frame tradeoffs and shape iterative delivery
  • Deep expertise in at least one major technical domain or platform
  • Strong understanding of system architecture, data structures, algorithms, and distributed system design
  • Proven ability to lead technical initiatives and collaborate across organizational boundaries
  • Demonstrated ability to improve engineering practices across teams
  • Experience working with user identity concerns (authentication and authorization)
  • Experience working with critical enterprise APIs

What the Team is Saying

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Grainger Compensation & Benefits Highlights

  • Retirement Support The package features an automatic 6% company 401(k) contribution with immediate vesting, alongside profit sharing and an Employee Stock Purchase Plan. These elements stand out in the total rewards and strengthen long‑term financial security.
  • Healthcare Strength Coverage includes comprehensive medical, dental, and vision with day‑one eligibility in many roles, plus mental health resources. Inclusive options such as fertility support, transgender health care, and travel benefits for certain services are also offered.
  • Leave & Time Off Breadth PTO is described as generous—examples include 18 days plus company holidays for early‑career roles—and paid parental leave is available. Benefits are positioned to start on day one, aiding predictability and planning.

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The Company
HQ: Lake Forest, IL
26,000 Employees
Year Founded: 1927

What We Do

Grainger is a leading broad line distributor with operations primarily in North America and Japan. We Keep The World Working® by serving more than 4.6 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results. Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Platinum Employer on the Where You Work Matters list, a 2026 Glassdoor Best Place to Work and a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry. Find your way with Grainger at jobs.grainger.com.

Why Work With Us

We're proud of our people-focused culture. We embrace new ways of thinking and recognize everyone as an individual. At Grainger, we have a welcoming workplace where you can fell comfortable, confident and learn and grow at any career stage, all while fulfilling our purpose to keep the world working.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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Chicago, IL
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