Jobs at New York Life

Leads enterprise business discovery and solution strategy for AI-enabled transformation, initially focused on Enterprise Plan to Perform. Frames ambiguous problems, defines future-state workflows and capabilities, prioritizes investments, develops roadmaps and value hypotheses, and maintains continuity through delivery. Partners with Finance, Technology, Data, Architecture, and senior executives to reimagine workflows using AI, analytics, automation, and agentic capabilities. Builds alignment across matrixed organizations and establishes repeatable discovery and transformation practices.

Paid 10-week summer internship supporting investment services and market data operations. Responsibilities include reconciliations, exception investigation, reporting, data analysis, project tracking, process improvement, vendor agreement management, stakeholder meeting support, and business documentation. Interns gain exposure to investment operations, market data, vendor management, and asset management while developing analytical, communication, and problem-solving skills.

Administers Health & Welfare benefits for employees and agents, including eligibility, enrollments, deductions, COBRA subsidies, appeals, executive life insurance payments, and complex cases. Reconciles benefit data using Excel, performs audits, testing, quality control, and annual enrollment validation, and coordinates with vendors and internal partners. Supports process improvements, projects, and issue resolution while managing high-volume workloads and competing deadlines.

Provides onsite administrative, operational, and customer service support for an insurance general office. Responsibilities include assisting management, supporting agents and clients, coordinating payments and expenses, managing mail and deliveries, handling facility requests, onboarding new agents, troubleshooting local network issues, coordinating meetings, and maintaining office operations. The role is fully onsite, Monday through Friday, with flexible shifts between 8:00 AM and 5:00 PM.

Leads and develops Central Region National Accounts Account Executives, driving growth, retention, re-enrollment, performance, and client outcomes. Partners with regional leadership and Underwriting on strategy, pricing, renewals, and complex negotiations. Serves as executive sponsor for strategic clients, supports high-impact issue resolution, and coordinates cross-functional execution across Sales, Underwriting, Service, and Claims. The role owns regional performance and talent development without carrying a direct book of business.

Leads performance measurement, risk analytics, portfolio modeling, stress testing, cash-flow forecasting, and strategic reporting for commercial mortgage portfolios. Develops dashboards, KPIs, analytical tools, and management presentations while ensuring data integrity and supporting investment decision-making. Partners with senior leadership and internal teams to improve analytical capabilities, automate processes, and evaluate portfolio positioning, risks, returns, and market trends.

Investigates fraud alerts, referrals, suspected fraudulent activity, account takeover, and identity concerns. Reviews evidence, validates client activity, manages cases, documents findings, dispositions alerts, secures compromised accounts, and supports transaction reversals. The role also analyzes fraud trends, identifies control gaps, recommends process improvements, communicates with affected clients and business partners, and escalates significant issues. Candidates need analytical, communication, organizational, and decision-making skills, financial services or fraud experience, and proficiency with Microsoft Excel and Word.

Participate in a structured training program covering group insurance products, quoting, proposals, systems, and sales processes. After training, support sales desk activities including RFP intake, proposal delivery, quote tracking, implementation coordination, renewals, and collaboration with sales teams. Progress toward Sales Representative or Account Executive responsibilities managing broker and client relationships, developing new business, and promoting insurance solutions.

Participate in a structured training program covering group insurance products, quoting, proposals, sales processes, and operations. After training, support employer-group RFPs, proposal delivery, quote tracking, implementation coordination, renewals, and collaboration with sales teams. Progress toward managing broker and client relationships, promoting insurance solutions, and developing new business opportunities. Strong communication, organization, customer focus, multitasking, and willingness to learn are required.

Translates consumer segment strategies into implementation plans, operating models, governance processes, SOPs, and execution roadmaps. Coordinates cross-functional implementation activities, identifies dependencies and risks, ensures operational readiness, establishes reporting, and drives continuous process improvement across enterprise initiatives.

Participate in a structured group insurance sales training program, then support quoting, proposals, RFPs, renewals, implementation, and account onboarding for employer groups. Maintain sales systems, coordinate with underwriting and internal partners, and collaborate with sales representatives to drive growth. With experience, progress into a Sales Representative or Account Executive role managing broker and client relationships and developing new business.

Participate in a structured group insurance training program, learning products, systems, quoting, proposals, and sales processes. After training, support employer-group quoting, RFPs, renewals, implementation coordination, and sales operations for select-market accounts. Partner with sales leaders and representatives to drive growth, then progress into a Sales Representative or Account Executive role managing broker and client relationships and generating new business.

Participate in a structured group insurance training program, learning products, systems, quoting, proposal development, and sales processes. After training, support RFPs, employer-group quotes, proposals, renewals, implementation coordination, and sales activity tracking. Partner with sales leaders and representatives to grow the select market. With experience, progress into a Sales Representative or Account Executive role managing broker and client relationships and developing new business.

Participate in a three-phase sales development program focused on group insurance products, quoting, proposals, RFP management, renewals, implementation coordination, and sales operations. Support employer groups and collaborate with sales representatives, brokers, clients, underwriting, pricing, and service teams. With experience, progress into a Sales Representative or Account Executive role managing relationships, driving new business, and promoting insurance solutions.

Participate in a structured group insurance training program before joining a Sales Desk. Responsibilities include supporting quotes and proposals, managing RFPs, maintaining sales systems, coordinating implementations and renewals, and partnering with sales teams. The role develops toward Sales Representative or Account Executive positions involving broker and client relationships, product promotion, and new business development.

Develops and executes group insurance sales strategies for brokers and targeted territories. Obtains new accounts, manages broker relationships, meets premium and case-count goals, conducts calls and quoting activities, manages new sales and renewals, and supports profitability. The role requires strong communication, presentation, organizational, financial, and underwriting skills, insurance licensing within 90 days, an acceptable driving record, and 75% travel.

Paid summer 2027 legal internship in New York Life’s Office of the General Counsel. The intern will gain hands-on experience with substantive corporate legal projects, collaborate with business units and attorneys, participate in legal and business decision-making, and receive training, mentorship, and networking opportunities. The role is hybrid, based in White Plains, New York, and is intended for a first-year law student interested in in-house practice.

Supports employee, agent, and retiree benefits administration by answering inquiries, processing transactions, resolving issues, maintaining records, and coordinating with HR partners and vendors. Performs COBRA, termination, refund, and payment processing; reviews plan documentation; and assists with participant communications. Uses Excel formulas, VLOOKUP, pivot tables, and spreadsheet comparisons to investigate discrepancies, validate data, and support reconciliation. Requires strong communication, organization, analytical ability, attention to detail, and benefits administration experience.

Executes consumer prospecting and activation initiatives across field offices, coordinating events, partnerships, staffing, lead capture, technology, and logistics. Serves as the liaison between Home Office teams and field leaders, monitors execution quality, resolves operational issues, conducts observations, gathers feedback, tracks activities, and recommends improvements to strengthen agent, prospect, and partner experiences.

Leads onsite service relationships for a local agency office, serving as liaison among service teams, managers, recruiters, and agents. Resolves escalations, oversees onsite specialists, supports sales engagement, trains users on AI and digital tools, coordinates events, drives adoption, manages office facilities and technology support, and monitors service-related financial processes. Requires FINRA SIE and Series 99 licensing within six months.