What's It Like to Work at New York Life Insurance Company?

New York Life Insurance Company Employee Perspectives

New York Life Insurance also works to reshape common misconceptions about the insurance industry by emphasizing relationship-building, trust, and long-term client support over transactional selling. The company highlights a consultative approach where professionals focus on understanding client needs and helping them protect what matters most.

“There’s this stigma about working in insurance. People expect you to have this fast-talking, hard-selling, door-to-door salesman type of persona. But once you get into this business, you realize that it’s less about ‘selling’ and more about connecting and helping people protect the things that matter most.”

New York Life Insurance Company Employee Reviews

New York Life offered me the chance to experiment and the support to embrace AI as an enabler of everything we do. What’s special here is that innovation isn’t confined to a lab- it’s part of our culture, supported by leaders who see technology, data, and AI as tools to empower people.
Tyrone
Tyrone, Corporate Vice President, Employee Experience
Tyrone, Corporate Vice President, Employee Experience

New York Life Insurance Company's Awards

awardaward

New York Life Insurance Company's Benefits

Company or teams have recognition rituals for individual work

Employee feedback used to shape policies and strategy

Provides modern technology across teams

Quarterly engagement surveys to gauge employee satisfaction

Posts new positions internally and encourages employees to apply

Promote from within

Defined values and mission statements

Prioritizes mission-driven work in decision-making processes

Prioritizes real-world impact of work in decision-making processes

Promotes a people-first, social culture

Allows work from home occasionally

Documented overtime policy

In-office days / expectations are defined

Utilizes a hybrid work model

Utilizes a summer hours schedule