As our Event Operations team continues to grow, we are seeking a Event Operations Manager (Contract) to help elevate how we plan, execute, and scale our programs. This role is highly focused on supporting the processes, infrastructure, and event technology that power our global team.
If you love the intersection of event logistics, data management, and seamless execution, this role is for you.
Role Overview- Term: 3-Month Contract (30 hours/week)
- Scope: Approximately 60% event operations & systems-building, and 40% event production.
As an Event Operations Manager, you will play a critical role in enabling our global events by owning end-to-end event technology and establishing strong operational foundations. You will also contribute to the execution of smaller community events and third-party sponsorships, ensuring quality and consistency across every touchpoint.
- System & Registration Ownership: Own and manage event registration platforms (e.g., Zuddl). Design and maintain registration flows, ticket structures, and intricate system configurations.
- Data & Analytics: Oversee attendee data management, segmentation, and reporting to ensure flawless data accuracy.
- Cross-Functional Collaboration: Serve as a bridge ensuring operational alignment across Marketing, Finance, Revenue, and Production teams.
- Budget & Production Support: Assist with end-to-end event planning, including vendor vetting, sourcing, and on-site execution. Own budget tracking and reconciliation to ensure all programs deliver against target.
- Project Management: Keep complex timelines on track, helping to deliver high-impact programs with guidance from senior team members.
- 3+ years of experience in event operations, marketing operations, or commercial event production.
- Hands-on expertise managing modern event registration systems and tech stacks.
- A strong operational mindset with exceptional attention to detail and a love for data integrity.
- Cross-functional fluency, with proven experience collaborating closely with Commercial and Partnerships teams.
- Stakeholder management skills, including the ability to manage complex timelines and multiple external vendors.
- Adaptability, thriving in fast-paced, ambiguous environments with a self-driven, entrepreneurial spirit.
The base pay range for this position is as mentioned. We take into consideration an individual’s background, expertise, and experience in determining final salary. This information is provided in accordance with applicable law. Base pay information is based on market location. Salary in USD : $50 to $65 USD per hour
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Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.
Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.
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Skills Required
- 3+ years of experience in event operations, marketing operations, or commercial event production.
- Hands-on expertise managing modern event registration systems and event technology stacks.
- Strong operational mindset with exceptional attention to detail and commitment to data integrity.
- Proven cross-functional collaboration experience with Commercial, Partnerships, Marketing, Finance, or Production teams.
- Stakeholder management skills, including managing complex timelines and multiple external vendors.
- Adaptability and ability to thrive in fast-paced, ambiguous environments with a self-driven, entrepreneurial spirit.
What the Team is Saying
Smartly Compensation & Benefits Highlights
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Leave & Time Off Breadth — Time off is described as five weeks of paid vacation per year, plus company holidays, wellness/recharge days, and an annual holiday shutdown. Some locations also offer sabbatical or study leave.
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Healthcare Strength — Health coverage includes medical, dental, vision, mental‑health benefits, and FSA options. Inclusive elements like transgender‑inclusive coverage and pet insurance are also listed.
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Flexible Benefits — Work flexibility includes hybrid and fully remote options in approved locations. Employees can choose in‑office, hybrid, or fully remote setups where supported.
Smartly Insights
What We Do
We solve for advertising campaign and creative complexities - both key elements to the time/money savings and performance that brands, agencies and businesses seek. Our unified platform combines media, creative, and intelligence, offering end-to-end workflows powered by AI across the open and closed web. With over 700 brands and advertisers, we've proven that dynamic and personalized creative makes advertising impactful. We are on a mission to transform the advertising experience for brands and their consumers. ⚡️
Why Work With Us
As a fast-paced growth company, we offer opportunities to maximize learning and amplify impact. Our culture and values have always been the secret sauce of our growth. They define how we aspire to build our adtech product, whom we hire and reward, and how we work towards a shared vision. Join us in moving advertising forward.
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Smartly Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We are a hybrid workplace where Smartlies have the flexibility of hybrid work combining office and work from home. We also offer programs for short-term remote work globally.
