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The Role
Administer leave of absence programs, manage cases and vendor claims administration, support ADA accommodations and return-to-work processes, and advise HR and business leaders on compliance. The specialist evaluates program performance, develops metrics, conducts audits, resolves complex cases, and recommends process improvements while coordinating with employees, medical professionals, legal counsel, and third-party vendors.
Summary Generated by Built In
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Curious about how you can drive positive change in employee well-being at Spectrum? As the ESC Leave of Absence Specialist, you'll play a pivotal role in guiding leave programs, resolving complex cases, and partnering with leadership to refine processes and protocols. Your expertise will shape compliance, improve program effectiveness, and support employees at key moments, making a lasting impact across the company.
How You'll Make an Impact
Working Conditions
What You'll Bring to Spectrum
Required Qualifications
Education
Experience
Skills
#LI-LYR
HES315 2026-81792 HES315 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
Curious about how you can drive positive change in employee well-being at Spectrum? As the ESC Leave of Absence Specialist, you'll play a pivotal role in guiding leave programs, resolving complex cases, and partnering with leadership to refine processes and protocols. Your expertise will shape compliance, improve program effectiveness, and support employees at key moments, making a lasting impact across the company.
How You'll Make an Impact
- Administer leave programs and policies according to federal and state employment laws
- Oversee all aspects of leave programs and vendors, managing cases and claims administration
- Collaborate with HR, medical professionals, legal counsel, and workers' compensation adjusters to support return-to-work and accommodations
- Serve as the subject matter expert for leave programs, consulting and guiding business units and HR leadership
- Make recommendations and support the ADA interactive process for individual accommodation requests
- Liaise between business stakeholders, employees, and third-party administration vendors to enhance program outcomes
- Develop metrics, audit, and evaluate LOA program performance, proactively identifying improvement opportunities
Working Conditions
- Office environment
- Travel up to 10 percent
What You'll Bring to Spectrum
Required Qualifications
Education
- Bachelor's degree in Human Resources or related field or equivalent experience
Experience
- 3+ years of LOA and/or ADA experience in a large complex organization
Skills
- Ability to maintain confidentiality and uphold high professional standards
- Ability to work independently and handle multiple projects and tasks
- Ability to prioritize and organize effectively in a fast paced environment
- Ability to manage time-sensitive issues with minimal supervision
- Ability to work effectively within a team
- Attention to detail and analytical skills for compiling and interpreting data
- Clear verbal and written communication skills
- Presentation skills
- Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
- Ability to provide quality service to internal and external customers
- Knowledge of leave administration, including FMLA and ADA
- Knowledge of employment laws related to leave of absence
- Knowledge of FMLA, ADAAA, benefit administration, corporate HR, and enterprise business
- Ability to make independent decisions in daily operations
- Strong interpersonal skills to interact with employees at all levels
- Ability to work a flexible schedule including extended hours, weekends, and holidays
#LI-LYR
HES315 2026-81792 HES315 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
Skills Required
- Bachelor's degree in Human Resources or a related field, or equivalent experience
- 3+ years of leave of absence and/or ADA experience in a large, complex organization
- Ability to maintain confidentiality and uphold high professional standards
- Ability to work independently and manage multiple projects and tasks
- Ability to prioritize and organize effectively in a fast-paced environment
- Ability to manage time-sensitive issues with minimal supervision
- Ability to work effectively within a team
- Attention to detail and analytical skills for compiling and interpreting data
- Clear verbal and written communication skills
- Presentation skills
- Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
- Ability to provide quality service to internal and external customers
- Knowledge of leave administration, including FMLA and ADA
- Knowledge of employment laws related to leave of absence
- Knowledge of FMLA, ADAAA, benefit administration, corporate HR, and enterprise business
- Ability to make independent decisions in daily operations
- Strong interpersonal skills for interacting with employees at all levels
- Ability to work a flexible schedule, including extended hours, weekends, and holidays
- Ability to work lawfully in the United States without employment-based immigration sponsorship now or in the future
What the Team is Saying
Eilisa
Group Vice President, Service Delivery Applications
Stephanie
Sr. Director, Video Tools & Automation
Raquenel
Senior Director, Product Insights
Mary
GVP, Network Security Operations
Kat K.
Director of Field Operations
Spectrum Compensation & Benefits Highlights
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Retirement Support — A dollar-for-dollar 401(k) match, alongside an additional company retirement contribution for many employees, is positioned as a standout pillar of total rewards. Stock purchase opportunities with company-matched RSUs add a longer-term wealth component.
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Affordable Benefits — Medical, dental, and vision coverage is paired with the employer absorbing annual premium increases for many years, helping keep employee premiums lower over time. Health care accounts and mental-health resources further support cost control and access.
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Wellbeing & Lifestyle Benefits — Tuition-free education through Guild and up to $10,000 annually for approved external programs reduce out-of-pocket learning costs. Free or discounted Spectrum internet/TV/voice and sizable mobile discounts provide everyday savings beyond core insurance.
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The Company
What We Do
Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together. The experience within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
Why Work With Us
At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.
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