Spectrum Jobs

Enterprise Account Representative II

Spectrum

Enterprise Account Representative II

Posted Yesterday

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Coppell, TX, USA

In-Office

Entry level

Information Technology • Internet of Things • Mobile • On-Demand • Software

The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.

The Role

Sell Spectrum fiber services to commercial customers via phone and email; qualify prospects, present solutions, request site surveys, submit ROI analyses, and meet weekly/monthly sales goals while collaborating cross-functionally to resolve customer issues.

Summary Generated by Built In

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Are you skilled at connecting business clients with the right solutions over the phone? Join Spectrum as an Enterprise Account Representative II, where you'll recommend fiber-based services to commercial customers and build lasting relationships while driving revenue growth. Your consultative approach will help businesses thrive and ensure Spectrum remains a trusted provider for enterprise clients.
How You'll Make an Impact

Deliver exceptional customer satisfaction and professionalism during every sales interaction
Achieve weekly and monthly sales goals using effective selling techniques
Engage marketing-generated leads through standard phone and email strategies
Qualify prospects, request site surveys and submit ROI analyses to sales management
Present and explain Spectrum's fiber services to prospective and existing customers
Promote current marketing campaigns and communicate product advantages versus competitors
Collaborate with other departments to resolve customer issues and support business objectives

Working Conditions

Office environment

What You'll Bring to Spectrum
Required Qualifications
Education

High school diploma or equivalent

Experience

6+ months of experience working with customers

Skills

Ability to read, write, speak and understand English
Persuasive presentation skills to address objections and close sales
Commitment to high-quality customer service
Competitive drive to achieve daily, weekly and monthly goals
Strong organizational skills and solid work ethic
Adaptable interpersonal and sales approach for each customer
Proactive in self-development and receptive to coaching
Efficient navigation across multiple screens and complex data systems
Proficient typing and data entry skills
Familiarity with Windows or Apple operating systems, internet browsers and email applications

Preferred Qualifications
Education

Some college or college degree preferred

Experience

6+ months of call center employment preferred
6+ months of commission-based sales experience preferred
6+ months of working with a computerized system as a core part of the job function preferred

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Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Skills Required

High school diploma or equivalent
6+ months of experience working with customers
Ability to read, write, speak and understand English
Persuasive presentation skills to address objections and close sales
Commitment to high-quality customer service
Competitive drive to achieve daily, weekly and monthly goals
Strong organizational skills and solid work ethic
Adaptable interpersonal and sales approach for each customer
Proactive in self-development and receptive to coaching
Efficient navigation across multiple screens and complex data systems
Proficient typing and data entry skills
Familiarity with Windows or Apple operating systems, internet browsers and email applications
Some college or college degree
6+ months of call center employment
6+ months of commission-based sales experience
6+ months of working with a computerized system as a core part of the job function

What the Team is Saying

Spectrum Compensation & Benefits Highlights

Retirement Support — 401(k) match is dollar-for-dollar up to 6% of pay, plus an additional 3% company contribution for most employees, creating up to 9% in annual employer retirement funding. This structure provides meaningful, predictable long-term savings support.
Affordable Benefits — Medical, dental, and vision options are positioned as affordable, with the company absorbing annual cost increases for the past 12 years to keep employee premiums lower. 24/7 EAP counseling expands access to no-cost mental health support.
Parental & Family Support — Six weeks paid parental leave (14 weeks for birth mothers), fertility benefits, and up to $15,000 for adoption and surrogacy indicate strong family-building support. These benefits complement standard PTO and paid holidays that increase with tenure.

Learn more about Spectrum's Compensation & Benefits →

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The Company

HQ: Stamford, CT

100,000 Employees

Year Founded: 1993

What We Do

Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together. The experience within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.