monday.com is building the AI work platform that not only helps manage and orchestrate work, but also does the work for you. Over 250,000 customers across departments worldwide use monday.com to bring people, workflows, and AI agents together on one flexible platform, where AI doesn't just assist, it executes. From work management and CRM to service and dev, every product in our ecosystem runs on the same AI layer, automating tasks, running workflows, and helping teams deliver exponentially more with less effort.
We move fast with big impact, fueled by a vibrant, ownership-driven culture where you’re empowered to shape how organizations achieve more and outpace their competition.
We're looking for an Enterprise Account Manager to join our expanding sales team here in London. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to walk our clients to success using our platform.
Please note that this is a hybrid position of 3 days/week in our London office
About the role:
Proactively own and manage a portfolio of enterprise-level accounts and become their trusted advisor and influencer
Possess a comprehensive understanding of the monday.com solution and connect that knowledge directly to customer ROI
Proactively build and identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell, etc.)Be an expert on the monday.com platform, with a deep understanding of our capabilities and value
Consult with customers on their internal processes and challenge leaders to drive change across their organization
Create and implement internal promotion programs within customer organizations to generate awareness and drive usage of monday.com
Partner with others at monday.com to ensure successful account management and surface customer inputs back
Requirements:
5+ years of B2B SaaS sales account management experience working with large, enterprise-level accounts (> 50-150K ACV)
Own the full sales cycle, from identifying expansion opportunities to building relationships with key stakeholders to negotiation and contracting
Strong customer-facing and presentation skills with the ability to establish credibility with executives
Superb written and verbal communication skills
Positive attitude, empathy, and high energy
Skills Required
- 5+ years B2B SaaS account management experience with enterprise-level accounts
- Experience managing accounts with >50-150K ACV and driving expansion (upsell/cross-sell)
- Ability to own full sales cycle including opportunity identification, stakeholder relationships, negotiation, and contracting
- Deep understanding and expertise with the monday.com platform
- Strong customer-facing and presentation skills with executive-level credibility
- Superb written and verbal communication skills
- Positive attitude, empathy, and high energy
- Hybrid work in London office 3 days/week
What the Team is Saying
monday.com Compensation & Benefits Highlights
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Retirement Support — A 401(k) with a guaranteed 3% company contribution regardless of employee deferral, plus equity eligibility and an ESPP, strengthens long‑term financial security. This flat contribution adds predictable value alongside stock programs.
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Parental & Family Support — Up to 13 weeks fully paid parental leave for all caregivers, adoption assistance, and an onsite mother’s room indicate robust family support. Access to fertility support is also described.
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Wellbeing & Lifestyle Benefits — Day‑to‑day perks include free in‑office breakfast, a monthly meal stipend around $300, a commuter stipend around $130, snacks, and a monthly wellness stipend, alongside 12 EAP sessions. These allowances complement medical, dental, vision, life, and disability insurance.
monday.com Insights
What We Do
At monday.com, we help teams get more work done. We are the best AI work platform that empowers teams to automate, build, and scale their impact end-to-end with tools that actually execute the work for you. With over $1B in ARR, 250,000+ customers, and a global team, we’re serious about building a product people love to use and giving our employees the same ownership and flexibility to shape the way the world works.
Why Work With Us
At monday.com we believe in transparency, accountability, and impact. Together, those values have lent themselves to create a strong culture of professional and creative autonomy where every team member is encouraged to share ideas and help bring them to life!
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monday.com Teams
monday.com Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
monday.com embraces a flexible work environment with our hybrid model!
