At Qualtrics, we create software that the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category serving over 18,000 clients globally. Building a category takes grit, determination, and an appreciation for the unconventional—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set ambitious goals and move fast to achieve them. Strategic risks are encouraged, and complex problems are solved by collaborating and iterating until the best solution comes to light. You won’t have to look to find growth opportunities— they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Why We Have This Role
We are looking for an Account Executive to lead growth and sales efforts across the public utilities sector in Australia. This role is pivotal in driving revenue by managing the full sales cycle with a range of clients, including public organisations and commercial entities. Based in Sydney, you will work closely with senior decision-makers—often in HR, marketing, and brand leadership—to deliver technology solutions that help transform their business and customer experiences.
How You’ll Find Success
- Takes initiative and works entrepreneurially to navigate complex sales cycles and diverse stakeholder needs.
- Builds trusted relationships with senior leaders across HR, marketing, and executive teams.
- Proven track record in driving sales of SaaS or business transformation software to corporate or public sector clients.
- Skilled at managing pipeline and consistently exceeding sales targets.
- Communicates persuasively and tailors messaging to align with client goals.
- Collaborates effectively with marketing, product, and services teams to deliver seamless customer experiences.
- Adapts quickly to evolving markets and client priorities.
How You’ll Grow
- Develop as a strategic partner by engaging senior-level stakeholders across multiple industries.
- Expand expertise in SaaS platforms that drive business transformation and experience management.
- Strengthen skills in driving large deals and managing complex sales cycles.
- Gain exposure to diverse client needs spanning both public organisations and commercial enterprises.
Things You’ll Do
- Own end-to-end sales activities across your territory, driving pipeline development and deal closure.
- Consistently meet or exceed revenue targets in collaboration with sales leadership.
- Build and nurture trusted relationships with senior decision-makers, including HR, marketing, and business leaders.
- Lead tailored product demos and presentations that highlight how Qualtrics solutions address client challenges.
- Develop strategic account plans utilising strong sales methodologies to grow Qualtrics’ footprint.
- Partner with marketing to execute demand generation campaigns and participate in industry events.
- Stay informed on competitive landscape and evolving client needs to craft compelling proposals.
What We’re Looking For On Your Resume
- 6+ years of SaaS or software sales experience.
- Successful track record selling business transformation or experience management software.
- Public sector experience is desirable but not essential.
- Experience engaging senior decision-makers in HR, marketing, or related functions.
- Ability to manage complex sales cycles and forecast pipeline accurately.
- Strong communication, negotiation, and presentation skills.
- Familiarity with Salesforce.com or similar CRM platforms.
- Relevant tertiary qualifications advantageous.
What You Should Know About This Team
- A driven sales team focused on delivering innovative experience management solutions.
- Collaborative culture that supports learning, development, and shared success.
- Opportunity to make meaningful impact by helping customers transform how they engage employees and customers.
- Exposure to diverse industries and evolving business challenges.
- Supportive environment fostering career progression and continuous growth
Our Team’s Favourite Perks and Benefits
- Salary + Uncapped Commissions and Accelerators
- 100% Performance based promotions -- not politics or tenure
- Private health insurance - top of the range coverage for medical and extras benefits.
- $2,800 Annual Experience Bonus - we want to facilitate some great experiences for our employees. Put this bonus towards an experience you’ve always wanted to have!
- Experience Leave - additional 5 days a year to take for experiences!
- Hybrid working environment - 3 days in office, 2 from home.
- Catered lunches in our North Sydney office. We also have a well-stocked kitchen full of snacks, drinks and other goodies.
What the Team is Saying
Qualtrics Compensation & Benefits Highlights
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Affordable Benefits — Medical coverage features a high employer-paid cost share across PPO and high‑deductible options. Dental, vision, telemedicine, and chronic‑condition support are included alongside core plans.
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Wellbeing & Lifestyle Benefits — An annual Experience Bonus and a quarterly wellness reimbursement add meaningful cash‑equivalent value for travel, events, and health activities. Mental‑health access spanning coaching, therapy/EAP, and mindfulness resources is emphasized.
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Inclusive Benefits Coverage — Family‑building and LGBTQIA+‑focused care include fertility treatment with dedicated cycles, adoption/surrogacy reimbursement, and gender‑affirming services. Travel and lodging support is available when covered care is not accessible locally, and domestic partners are eligible.
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What We Do
Qualtrics is trusted by thousands of the world’s best organizations to power exceptional customer and employee experiences that build deep human connections, increase customer loyalty, boost employee engagement, and drive business success. Our advanced AI and specialized Experience Agents™ allow businesses and governments to proactively interact with customers and employees in personalized ways across every channel and touchpoint, respond in-the-moment to fix or improve experiences, and stay across the latest market trends and opportunities. Our vision, as an organization, is to improve the human experience.
Why Work With Us
We're a place where strategic risks are encouraged & complex problems get solved together. Where nimble teams are empowered to set aggressive goals & move fast to win. A place that makes you feel safe as your authentic self. Where everyday work results in growth. And, most importantly, where what you do matters. That's why we work at Qualtrics.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.
