At Qualtrics, we create software that the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category serving over 18,000 clients globally. Building a category takes grit, determination, and an appreciation for the unconventional—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set ambitious goals and move fast to achieve them. Strategic risks are encouraged, and complex problems are solved by collaborating and iterating until the best solution comes to light. You won’t have to look to find growth opportunities— they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Why We Have This Role
We’re looking for a proactive and collaborative Enterprise Account Executive based in Sydney to drive new business growth across New Zealand, owning a diverse mix of public sector, enterprise, and large commercial accounts. This role focuses on partnering with world-leading organisations to help improve their customer and employee experiences through Qualtrics’ 360° Experience Management (XM) platform. You’ll work closely with senior leaders both internally and at client organisations across multiple industry verticals, playing a key role in expanding Qualtrics’ footprint and revenue in a growing, varied territory. Regular travel to New Zealand is a core aspect of this role to build strong client relationships and support business expansion.
How You’ll Find Success
- Proven ability to sell SaaS solutions into public sector, enterprise, and commercial organisations, engaging marketing, research, and HR leadership.
- Skilled in acquiring new clients, managing complex sales cycles, negotiating, and closing deals with senior executives.
- Strong relationship builder who establishes trust and becomes a trusted advisor to senior stakeholders across diverse industries and markets.
- Highly competitive and resilient with a demonstrated ability to drive business development through cold calling and prospecting.
- Proficient in Salesforce.com and disciplined in managing sales pipeline, forecasting, and process adherence.
- Experience selling in MarTech, HR Tech, or public sector preferred.
- Comfortable with regular travel between Sydney and New Zealand to foster strong customer partnerships and territory expansion.
How You’ll Grow
- Deepen strategic partnership skills across multiple verticals including public sector and commercial enterprises in New Zealand.
- Enhance expertise in a flexible, analytics-driven SaaS platform that drives measurable improvements in customer and employee experience.
- Expand your negotiation and enterprise sales expertise managing complex contracts and multi-stakeholder deals.
- Gain exposure to the transformation of public sector and commercial organisations through data-driven experience management technologies.
Things You’ll Do
- Own new business development and account expansion within your assigned New Zealand territory including public sector, enterprise, and commercial accounts.
- Lead conversations that clearly connect Qualtrics’ XM platform to prospects’ strategic business challenges and goals.
- Build and nurture senior relationships at client organisations, becoming a trusted advisor for experience management solutions.
- Deliver compelling sales presentations, negotiate contracts, and close complex deals in a highly targeted territory.
- Collaborate with marketing to execute demand generation strategies and convert leads into opportunities.
- Maintain deep market and competitive knowledge to tailor winning proposals and pricing strategies.
- Travel regularly between Sydney and New Zealand to engage clients, support deals, and drive territory growth.
What We’re Looking For On Your Resume
- Bachelor’s degree is advantageous but not essential
- 10+ years’ experience selling SaaS into enterprise and public sector accounts, preferably including New Zealand markets or similar territories.
- Proven track record in new business development, full sales cycle management, cold calling, and closing complex deals.
- Strong experience using Salesforce.com or equivalent CRM tools.
- SaaS subscription sales experience mandatory.
- Experience selling into public sector, MarTech, or HR Tech environments highly desirable.
- Demonstrated comfort and success with regular travel in a dual-country territory.
What You Should Know About This Team
- Join a global sales team pioneering how organisations improve experiences and generate significant ROI (Forrester reports 674% return with Qualtrics).
- Work in a culture that values strategic, relationship-based selling and consistently exceeds ambitious sales targets.
- Opportunity to operate across a varied territory owning multiple industry verticals, including public sector and large commercial accounts.
- Thrive in a collaborative and growth-minded team that embraces challenges as opportunities to innovate.
- Supportive environment fostering continuous learning, with strong focus on career progression and team success.
Our Team’s Favourite Perks and Benefits
- Competitive salary plus uncapped commissions and accelerators rewarding performance.
- Comprehensive private health insurance covering medical and extras benefits.
- $2,800 Annual Experience Bonus to support memorable personal experiences.
- Additional 5 days of Experience Leave annually to recharge.
- Commuter allowance for public transport expenses.
- Hybrid working environment—3 days in office (North Sydney), 2 days from home.
- Catered lunches and a fully stocked kitchen in our North Sydney office.
Skills Required
- 10+ years' experience selling SaaS into enterprise and public sector accounts
- Proven track record in new business development, full sales cycle management
- Strong experience using Salesforce.com or equivalent CRM tools
- SaaS subscription sales experience
- Experience selling into public sector, MarTech, or HR Tech environments
What the Team is Saying
Qualtrics Compensation & Benefits Highlights
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Healthcare Strength — Medical options (PPO and HDHP) with a high employer premium share, plus dental/vision, telemedicine, chronic‑condition programs, and fast benefit start enhance coverage depth. Mental‑health access is broad, including coaching, clinical care, and EAP support.
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Parental & Family Support — Family‑building benefits include Progyny fertility coverage, adoption/surrogacy reimbursement up to a stated amount, paid family leave, a return‑to‑work transition, and milk‑shipping support. Domestic partner eligibility and transgender‑inclusive care strengthen support for diverse families.
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Wellbeing & Lifestyle Benefits — A quarterly wellness reimbursement and an annual “Experience Bonus” provide cash‑like value alongside wellness days, unlimited sick time, and limited work‑from‑anywhere flexibility. Onsite meals/snacks and other lifestyle perks add daily convenience in some offices.
Qualtrics Insights
What We Do
Qualtrics is trusted by thousands of the world’s best organizations to power exceptional customer and employee experiences that build deep human connections, increase customer loyalty, boost employee engagement, and drive business success. Our advanced AI and specialized Experience Agents™ allow businesses and governments to proactively interact with customers and employees in personalized ways across every channel and touchpoint, respond in-the-moment to fix or improve experiences, and stay across the latest market trends and opportunities. Our vision, as an organization, is to improve the human experience.
Why Work With Us
We're a place where strategic risks are encouraged & complex problems get solved together. Where nimble teams are empowered to set aggressive goals & move fast to win. A place that makes you feel safe as your authentic self. Where everyday work results in growth. And, most importantly, where what you do matters. That's why we work at Qualtrics.
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Qualtrics Teams
Qualtrics Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.
