Qualtrics Leadership & Management

What People Are Saying About Qualtrics

  • Strategic Vision & Planning: Leadership communications consistently emphasize an AI-first XM platform, reinforced by aligned product direction, M&A, and a “listen → understand in context → act” operating model. The Press Ganey Forsta combination is framed as deepening data and vertical reach, especially in healthcare.
  • Decisive Leadership: The CEO transition set explicit acceleration priorities for AI capabilities and platform-wide adoption, and leaders have made bold moves such as a major healthcare acquisition and targeted product deprecations to focus resources. These actions signal commitment to execute the stated strategy rather than incremental adjustments.
  • Open & Transparent Communication: Structured forums like weekly all-hands, an OKR operating model, and a public updates hub provide predictable touchpoints on goals and progress. Event keynotes and company posts maintain continuity around the AI-enabled XM direction.

Qualtrics's Benefits

Hosts in-person all-hands meetings

Every Monday we host our company all-hands. In the offices, there's a breakfast or snack, and we broadcast for everyone who isn't in. Topics range from performance updates to customer visits.

Hosts in-person revenue kickoff meetings

Implements team-based strategic planning

Open office floor plan to encourage communication and collaboration

Uses an OKR operational model to clearly define goals and priorities

Utilizes an open door policy that encourages accessibility