Jobs at Qualtrics

Design and develop scalable AI architectures, frameworks, and algorithms for enterprise SaaS agent platforms. Guide agentic capabilities across research and production, lead the technical roadmap, evaluate AI technologies, and improve agent performance, observability, security, governance, and efficiency. Collaborate with applied scientists, product managers, engineers, and security architects while providing technical direction, code reviews, and mentorship.

Lead and manage a 24x7 Security Operations Center, overseeing threat monitoring, detection, triage, incident response, metrics, tooling, automation, compliance, and MSSP relationships. Hire, coach, and develop security analysts and responders while serving as an escalation point and incident commander for major incidents. Partner with engineering, legal, threat intelligence, and leadership teams to improve security operations and communicate risk. Participate in on-call rotations and mature detection, response, and threat-hunting capabilities.

Build and operate scalable AI infrastructure, backend services, and data pipelines supporting the full machine learning lifecycle. Responsibilities include data ingestion, anonymization, transformation, quality validation, lineage, model platform workflows, automation, and reliable production operations on AWS. The role owns features end-to-end, participates in architecture and on-call rotations, mentors engineers, and collaborates with scientists, ML engineers, product managers, and security teams.

Leads cybersecurity operations, including 24x7 monitoring, detection, triage, incident response, and high-severity incident command. Owns security metrics, detection improvements, automation, tooling, audit requirements, runbooks, tabletop exercises, and MSSP relationships. Partners with technical, legal, and executive stakeholders while hiring, mentoring, and developing security talent. The role requires strong SIEM, SOAR, EDR/XDR, cloud security, incident response, and threat detection expertise.

Leads U.S. Life Sciences and Payers sales strategy, revenue growth, enterprise selling, partner development, forecasting, and customer expansion. Manages frontline sales leaders and enterprise account executives while engaging C-suite stakeholders across healthcare organizations. Builds high-performing teams, drives complex SaaS sales cycles, strengthens partner ecosystems, and collaborates cross-functionally with Product, Marketing, Customer Success, and Solution Engineering.

Leads enterprise data security and information governance by building data intake, catalog, marketplace, classification, lineage, and access-control programs. Translates privacy and security requirements into technical controls, self-service workflows, and governance documentation. Partners with Legal, InfoSec, engineering, product, and data teams to support compliant data use, AI/ML initiatives, and regulatory requirements including HIPAA, GDPR, and CCPA. Measures adoption, turnaround times, and governance maturity across a global SaaS organization.

Lead and coach a team of 6–8 enterprise account executives selling SaaS and Generative AI solutions to Financial Services organizations. Drive net-new logo acquisition, ARR growth, complex seven-figure deal closures, pipeline management, forecasting, executive engagement, and vertical go-to-market strategy. Partner with Solution Engineering, Product Management, and Marketing to develop tailored sales plays and expand market penetration.

The Commercial Sales Manager will lead a team, drive sales strategy, manage complex sales processes, and enhance client relationships to grow Qualtrics' market presence in Japan.

Sell the Qualtrics SaaS platform to enterprise clients, build C-suite relationships, prospect, conduct demonstrations and presentations, negotiate complex consultative deals, acquire new logos, expand existing accounts, develop territory plans, forecast reliably, and exceed revenue quotas.

The Account Executive sells Qualtrics’ SaaS platform to strategic enterprise accounts, develops executive relationships, conducts prospecting and product demonstrations, acquires new logos, expands existing accounts, negotiates complex deals, manages territory plans, and forecasts revenue. The role requires quota achievement, consultative selling, client education, and occasional travel while working in a hybrid office model.

Manage and expand a portfolio of 30–35 client accounts, identify new business opportunities, build strategic relationships, collaborate with internal teams, develop proposals and pricing strategies, and negotiate contracts. The role requires consultative selling, quota achievement, CRM proficiency, and travel for client meetings.

Sell the Qualtrics platform to C-suite and senior leaders, grow existing accounts, generate net-new revenue, conduct consultative negotiations, educate customers on solutions, manage territory strategies, forecast reliably, and exceed sales quotas. The role requires relationship-based selling, cross-functional collaboration, prospecting, and ongoing customer engagement.

SkillBridge interns develop enterprise SaaS sales expertise on the Account Executive track. Responsibilities include outbound prospecting, discovery, territory and account mapping, client presentations, solution scoping, proposal development, pipeline management, business case creation, and contract negotiation support. Interns use Salesforce and MEDDIC, collaborate with Account Executives and cross-functional teams, and complete sales projects and a leadership capstone. The program lasts 60–90 days and is designed to transition qualified military members into full-time Account Executive careers.

Leads Qualtrics’ global Sales Development organization, owning pipeline strategy, SDR operations, technology optimization, talent development, performance management, and alignment with Marketing, Revenue Operations, and regional Sales. Builds scalable inbound and outbound prospecting programs, improves lead conversion and productivity, establishes data-driven operating rhythms, and develops SDR career pathways into account executive and leadership roles.

Leads Japan’s enterprise sales organization, managing 6–8 Enterprise Account Executives. Responsibilities include coaching, recruiting, pipeline and opportunity management, forecasting, complex contract negotiations, executive sponsorship of strategic deals, quota achievement, competitive positioning, and collaboration across internal teams to grow the Japanese market.

Lead a team of 6–8 Account Executives responsible for enterprise account expansion, renewals, cross-selling, and net-retention growth. Coach representatives on expansion strategies, executive business reviews, relationship development, and renewal forecasting. Serve as executive sponsor for complex, multi-year renewals and strategic opportunities while partnering with Customer Success, Professional Services, and Product teams. Drive account health, mitigate churn, and achieve ARR, retention, and customer value objectives across existing SaaS accounts.

Leads six frontline managers and 30+ Account Executives in expanding existing enterprise accounts, driving net retention, cross-sell adoption, and multi-year renewals. Coaches teams on expansion selling, executive reviews, relationship development, forecasting, and account health. Sponsors major renewals and complex negotiations while partnering with Customer Success, Professional Services, and Product teams. Requires extensive software subscription sales leadership experience, strong SaaS and retention-metric expertise, and executive communication skills.

Manage accurate APJ payroll operations across multiple countries, currencies, tax laws, and jurisdictions. Maintain employment data, conduct payroll and benefits audits, support compliance, assist with global payroll system implementation and M&A integrations, and facilitate internal and external audits. The role requires strong Excel skills, attention to detail, collaboration across global teams, and familiarity or interest in international payroll regulations.

Lead North American enterprise sales for Qualtrics’ Technology and Telecommunications vertical. Manage and coach 4–6 sales leaders and 20+ account executives, drive net-new logo acquisition, oversee complex seven-figure SaaS deals, develop vertical go-to-market strategies, engage C-level stakeholders, manage pipelines and forecasts, and collaborate with Product, Marketing, and Solutions Engineering to accelerate revenue growth.

Leads and coaches enterprise sales leaders and account executives serving the Services sector. Drives net-new logo acquisition, ARR growth, pipeline generation, forecasting, executive engagement, and complex multi-year enterprise SaaS deals. Develops vertical go-to-market strategies, sponsors strategic opportunities, and collaborates with solution engineering, product management, and marketing teams to expand market penetration and revenue.