Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a an Engineering Intern, you’re not just helping maintain the hotel’s physical safety and functionality – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
ResponsibilitiesHere's what you'll do during a typical day:
- Support hotel facility maintenance Assist in maintaining the physical functionality and safety of the property, including guest rooms, public spaces, and heart-of-house areas: Support hotel facility maintenance Assist in maintaining the physical functionality and safety of the property, including guest rooms, public spaces, and heart-of-house areas
- Respond to service requests: Quickly handle guest calls and team member work orders
- Support a variety of maintenance tasks: Conduct repairs and maintenance across various areas, including carpentry, plumbing, electrical, HVAC and masonry
- Assist with preventive maintenance inspections: Inspect facilities and equipment to identify and address preventive maintenance needs
- Document maintenance activities: Record completed inspections and repairs and flag any issues requiring further attention
Accompany our technicians during repairs and emergency maintenance work in guest rooms, including plumbing, painting, heating, electrical systems, ventilation, and other technical tasks.
Discover and understand the daily operations of the Engineering Department with the support of the Administrative Technician, including order tracking, supplier contract follow-up, and team scheduling.
Follow all applicable health and safety procedures and regulations relevant to the engineering profession and hotel environment.
Assist technicians with carrying out mandatory daily and weekly inspections and testing procedures.
Contribute to keeping the workshop, tools, equipment, and spare parts storage area clean, organized, and fully operational.
Support colleagues across different technical trades according to the operational needs of the hotel and demonstrate professional versatility and adaptability.
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Previous experience in a hotel or hospitality environment is an advantage.
A genuine enjoyment of working as part of a team.
Positive attitude and excellent interpersonal skills.
Commitment to delivering a high level of guest satisfaction, with a courteous and clear approach when interacting with guests.
Creativity and a proactive mindset, with the ability to suggest solutions and improvements.
Ability to work independently and demonstrate autonomy.
Rigorous, methodical, and well-organized approach.
Skills Required
- Previous experience in a hotel or hospitality environment
- Ability to work effectively as part of a team
- Positive attitude and excellent interpersonal skills
- Commitment to delivering high guest satisfaction through courteous and clear interactions
- Creativity and a proactive mindset, including the ability to suggest solutions and improvements
- Ability to work independently and demonstrate autonomy
- Rigorous, methodical, and well-organized approach
Hilton Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
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Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
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Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.
Hilton Insights
What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 22 world-class brands comprising nearly 7,300 properties and more than 1.1 million rooms, in 123 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortune's 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for six consecutive years. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 165 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.
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