At Hiya, we’re making business calls more trusted, useful, and effective.
Voice remains one of the most important ways businesses communicate with their customers, but the value of a call depends on trust. When customers do not recognize who is calling or why, important conversations are missed, customer relationships suffer, and business outcomes are harder to achieve.
Hiya helps businesses create trusted calling experiences that benefit both sides of the conversation: enterprises can reach customers with confidence, and customers can answer with confidence. Our products support branded business calling, trusted caller identity, call performance insights, customer engagement, and voice security capabilities that help businesses strengthen relationships and improve outcomes.
This role sits in a core business area for Hiya and is focused on helping SMB and enterprise customers succeed.
About the RoleThe engineering intern position is for an individual contributor who is responsible for architecting, implementing, and maintaining significant systems that serve hundreds of millions of requests per month. Hiya provides high-availability, latency-sensitive capabilities to telecoms, mobile apps, and other partners. In addition, you'll work with engineering teams across Hiya, some in Seattle and some in Europe, to define and deliver shared components and services. From day one, you will be paired with a dedicated mentor who provides structured guidance, technical feedback, and ongoing career mentorship.
What You'll DoDesign, code, and operate high-performance services and data processing pipelines on a modern technology stack, supported by a structured technical crash course during your first two weeks covering our core tools, architecture, and repositories.
Work at a supportive and fast-growing startup with a fantastic team, where you can collaborate with and learn from other great team members.
Make an impact in the lives of hundreds of millions of consumers.
Be supported in developing your skills and accelerating your career.
Excitement to work on innovative technology advancements
A philosophy of iteration and continuous improvement
Working knowledge of building services that adhere to operational SLAs
A preference for velocity over perfection
A commitment to respectful and impactful collaboration
Self-motivated and excited to learn about new technologies
Dedicated technical mentorship with structured, regular feedback check-ins
Clear project scope and goals provided right at the start of your internship
Comprehensive onboarding to get you up to speed on Hiya's tooling, codebases, and systems quickly
A supportive, collaborative environment built on psychological safety and genuine impact
Hiya is not a passive environment. We expect people to take ownership, form opinions, and engage directly with hard problems.
We work with a high degree of transparency and autonomy. Context is shared openly, and decisions are discussed, challenged, and then made. Once a call is made, we commit and move forward.
You'll be expected to work through ambiguity, weigh tradeoffs, and take responsibility for results, while keeping a high bar for quality and customer trust.
Every team member at Hiya is expected to live our core values:
Serve, our customers and partners by holding a high bar for trust and quality
Own, share in success and open up to failures
Lead, listen, show up with a point of view but commit entirely once a decision has been made
Improve, even if it means changing course or contradicting ourselves
Do, rather than observe
We're building a team with diverse perspectives, identities, and professional experiences. We evaluate candidates through a business lens and believe that diversity and unique viewpoints make our company stronger, more dynamic, and a great place to build a career.
We've been recognized by Built In, GeekWire, Comparably, G2, Forbes, and Deloitte Technology Fast 500 for our culture, innovation, leadership, compensation, and more. At Hiya, we're a people-centric company focused on helping each employee grow both personally and professionally. We create a culture of support and empowerment that challenges the status quo, resulting in an energized team that's passionate about their work. You'll love working here if you're looking for an innovative challenge that's disrupting an industry. Come join us!
Hiya is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees.
Skills Required
- Excitement to work on innovative technology advancements
- Philosophy of iteration and continuous improvement
- Working knowledge of building services that adhere to operational SLAs
- Preference for velocity over perfection
- Commitment to respectful and impactful collaboration
- Self-motivated and excited to learn about new technologies
What the Team is Saying
Hiya Inc. Compensation & Benefits Highlights
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Healthcare Strength — Feedback suggests health coverage is broad, with medical, dental, and vision insurance and positive remarks about the provider for employees and families. Company materials and third‑party listings also cite employer‑paid life/long‑term disability and mental‑health options.
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Leave & Time Off Breadth — Feedback suggests time off is flexible, with self‑managed vacation, paid holidays/recharge days, and sick time highlighted across sources. Paid parental leave is also called out as part of the standard package.
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Retirement Support — Feedback suggests retirement offerings include a 401(k) with an employer match. Multiple sources consistently note the presence of the match as part of total rewards.
Hiya Inc. Insights
What We Do
Hiya is trusted by global businesses, carriers, and consumers to enable secure, engaging connections and stop unwanted calls. Hiya is pioneering the next generation of AI-powered voice intelligence with real-time analysis and an AI assistant to enhance voice protection, productivity, and call performance. Hiya connects businesses with their customers, helps carriers secure their networks, and protects people from spam and fraud calls. Our SaaS applications — Hiya Connect and Hiya Protect — serve more than 500 million users on the Hiya Network, powering call protection and identity for AT&T, British Telecom, EE, Virgin Media O2, Samsung, Ericsson, Rogers, Telenor, and more.
Why Work With Us
We're passionate about creating a culture where employees love to work, feel supported and energized, and are empowered to create, innovate and challenge the status quo. We’re constantly on the lookout for talented, dedicated and driven people to join our growing team.
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Hiya Inc. Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
