About Us
We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This position is located in London, England. Our office is situated in a core location near Waterloo and Blackfriars on the Southbank. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.
To learn more about life at LogicMonitor, check out our Careers Page.
What You'll Do
LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.
Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!
The mission of the Sr. Partner Development Manager, MSP is to drive new annual recurring revenue (ARR) growth and strategic partner expansion within LogicMonitor's Managed Service Provider ecosystem.
This role is responsible for identifying, engaging, and growing MSP partners by owning the full sales lifecycle—from prospecting and qualification through expansion, renewal, and long-term account development. The Partner Development Manager serves as a trusted advisor to MSP leadership teams, helping partners leverage LogicMonitor to improve operational efficiency, scale service delivery, and drive profitable growth.
Operating within a targeted account and territory model, the Partner Development Manager develops executive relationships, uncovers business challenges, and aligns LogicMonitor's observability platform to partner business objectives.
Success in this role is measured through consistent attainment of ARR targets, generation and maintenance of 3–5x qualified pipeline coverage, strategic MSP partner acquisition, and long-term partner growth.
Here's a closer look at this key role:
Key Responsibilities:- Build and maintain a qualified sales pipeline of 3–5x annual quota through outbound prospecting, partner referrals, marketing-generated opportunities, industry networking, and strategic account planning.
- Build and execute a territory plan focused on identifying and engaging high-potential MSP partners.
- Generate pipeline through outbound prospecting, partner referrals, marketing-generated opportunities, and industry networking.
- Conduct discovery conversations to understand MSP business models, operational challenges, growth initiatives, and technology priorities.
- Qualify opportunities and advance them through the sales process using established sales methodologies.
- Consistently achieve pipeline generation targets, opportunity creation goals, and revenue objectives.
- Generate a significant portion of pipeline through self-sourced prospecting and account development activities.
- Establish trusted advisor relationships with MSP executives, operational leaders, and technical stakeholders.
- Develop a deep understanding of partner business objectives, service offerings, and growth strategies.
- Identify opportunities to expand LogicMonitor adoption across partner organizations and customer environments.
- Conduct regular business reviews and strategic planning sessions with key partners.
- Monitor partner health, engagement, and growth opportunities while proactively addressing risks.
- Support partner onboarding, enablement, and ongoing adoption initiatives.
- Drive awareness of LogicMonitor capabilities, best practices, and value realization opportunities.
- Collaborate with Customer Success, Product, and Marketing teams to maximize partner outcomes.
- Assist partners in developing service offerings and go-to-market strategies that leverage LogicMonitor's platform.
- Promote long-term partner success through continuous engagement and value-based conversations.
- Develop expertise in LogicMonitor's observability platform, MSP business models, and industry trends.
- Apply consultative and value-based selling methodologies to uncover needs and differentiate LogicMonitor in competitive situations.
- Utilize qualification frameworks such as MEDDPICC to improve deal quality and forecast accuracy.
- Participate actively in coaching, enablement, and professional development programs.
- Represent LogicMonitor at industry events, partner engagements, and executive meetings.
- 8+ years of experience in sales, partner management, business development, or customer-facing technology roles.
- Demonstrated success selling SaaS, infrastructure software, cloud, observability, monitoring, or IT operations solutions.
- Experience working with or selling into Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), or IT service organizations.
- Proven ability to build and maintain 3–5x pipeline coverage while managing opportunities through complex sales cycles.
- Strong discovery, qualification, negotiation, and closing skills.
- Ability to engage both technical audiences and executive decision-makers.
- Experience utilizing structured sales methodologies such as MEDDPICC, Command of the Message, Force Management, or similar frameworks.
- Excellent communication, presentation, and relationship-building skills.
- Strong organizational skills with attention to CRM discipline, forecasting, and execution.
- Collaborative mindset with a commitment to partner and customer success.
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LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.
For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Our goal is to ensure an accessible and inclusive experience for every candidate.
If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.
Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.
Skills Required
- 8+ years of experience in sales, partner management, business development, or customer-facing technology roles
- Demonstrated success selling SaaS, infrastructure software, cloud, observability, monitoring, or IT operations solutions
- Experience working with or selling into Managed Service Providers (MSPs), MSSPs, or IT service organizations
- Proven ability to build and maintain 3-5x pipeline coverage while managing opportunities through complex sales cycles
- Strong discovery, qualification, negotiation, and closing skills
- Ability to engage both technical audiences and executive decision-makers
- Experience utilizing structured sales methodologies such as MEDDPICC, Command of the Message, Force Management, or similar frameworks
- Excellent communication, presentation, and relationship-building skills
- Strong organizational skills with attention to CRM discipline, forecasting, and execution
- Collaborative mindset with a commitment to partner and customer success
What the Team is Saying
What We Do
LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise. For more information, visit www.logicmonitor.com and our blog, or follow us on LinkedIn, X, Facebook, and YouTube.
Why Work With Us
We love going to work and think you should too. We are customer-obsessed, work as one agile team, and strive to be better every day while building trust. These are our core values. So it's no surprise that we work hard and genuinely have fun working with each other as we expand our global presence and achieve record-breaking success.
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LogicMonitor Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We call our offices Centers of Energy, because they’re where we accelerate work, spark creativity, and ignite our culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.
