About Us:
We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This position is located in London, England. Our office is situated in a core location near Waterloo and Blackfriars on the Southbank. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.
To learn more about life at LogicMonitor, check out our Careers Page.
What You'll Do:
LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.
Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!
Here's a closer look at this key role:
The Market Development Representative (MDR) plays a critical role in managing LogicMonitor's global inbound motion by following up on marketing-generated leads while also creating pipeline through strategic outbound prospecting, account multi-threading, and re-engagement of dormant opportunities. Their mission is to create qualified sales opportunities for the LogicMonitor sales organization while maintaining a strong technical aptitude and delivering an exceptional buyer experience.
The MDR is responsible for efficient and effective lead flow, lead nurture, demand creation, and database management for all inbound marketing campaigns, including Integrated Demand Generation Campaigns, Field Events Trade shows, and the Elevate User Conference.
The MDR is expected to represent LogicMonitor brand, culture, and technology with professionalism. They must clearly communicate with prospective clients through attention to detail and active listening. Administration duties include thorough and accurate qualification and data population for all inbound leads, maintenance of salesforce hygiene, delegation to the correct territory and line size, and determine best fit candidates for sales opportunities.
Responsibilities:
Qualify inbound leads and generate sales opportunities through discovery calls, live chat, and value-based engagement.
Build and nurture pipeline by following up on marketing-generated leads and prospecting within target accounts ("spiderwebbing").
Conduct lead qualification, assign qualified prospects to the appropriate Account Executive, and politely disqualify poor-fit opportunities.
Execute inbound marketing campaigns and contribute to messaging, sequencing, and campaign optimization to improve conversion rates.
Maintain Salesforce data integrity by managing lead routing, campaign attribution, account matching, and lead lifecycle updates.
Meet daily activity targets (50+ completed outbound calls) while proactively following up with prospects using personalized outreach.
Collaborate cross-functionally with Marketing and Sales by sharing customer insights, attending team meetings, and representing the LogicMonitor brand professionally.
1+ years inbound sales experience or Bachelors degree (preferred)
IT and/or Enterprise SaaS software knowledge (preferred)
Experience using Salesforce (preferred)
A strong technical aptitude
Sophisticated oral and written communication skills
Consistently hit 100% of stated monthly target.
Contribute to team hitting 100% of quarterly target
LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.
For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Click here to read our International Applicant Privacy Notice.
Our goal is to ensure an accessible and inclusive experience for every candidate.
If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.
Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.
Skills Required
- Bachelor's degree or 1+ years of outbound sales experience
- Strong technical aptitude and ability to learn and articulate complex solutions
- Excellent written and verbal communication skills
- Experience using AI tools to enhance productivity or problem-solving
What the Team is Saying
LogicMonitor Compensation & Benefits Highlights
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Leave & Time Off Breadth — Time off includes “unlimited” vacation plus a separate bucket of 12 paid sick/personal days per year, alongside paid volunteer time off and hybrid/remote flexibility. These programs are explicitly listed for U.S. roles and are positioned to support work-life balance.
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Healthcare Strength — Coverage spans multiple medical, dental, and vision options with HSA/FSA access, plus mental‑health resources such as an EAP and Calm. Company‑paid short‑ and long‑term disability at 60% of earnings and basic life/AD&D are also included.
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Parental & Family Support — Support includes Maven for fertility, family planning, parenting/pediatrics, and menopause, along with generous parental leave and adoption assistance. Abortion‑related travel support is also listed.
LogicMonitor Insights
What We Do
LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise. For more information, visit www.logicmonitor.com and our blog, or follow us on LinkedIn, X, Facebook, and YouTube.
Why Work With Us
We love going to work and think you should too. We are customer-obsessed, work as one agile team, and strive to be better every day while building trust. These are our core values. So it's no surprise that we work hard and genuinely have fun working with each other as we expand our global presence and achieve record-breaking success.
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LogicMonitor Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We call our offices Centers of Energy, because they’re where we accelerate work, spark creativity, and ignite our culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.
