Jobs at LogicMonitor

Build the canonical customer operating data layer by integrating Salesforce, Jira, Langfuse, Snowflake, product telemetry and other sources. Surface health and adoption signals, build executive reports and visualizations, implement reconciliation, freshness and backfill logic, support automation and AI summaries, and partner with business and BI stakeholders to translate lifecycle definitions into durable, production-ready workflows and data structures.

Customer-facing engineering role building and deploying AI-powered observability solutions. Partner with customers and product teams to design, implement, and operate integrations, backend services, telemetry pipelines, and lightweight full-stack experiences. Ship production code, instrument observability, deploy in SaaS/hybrid/cloud environments, and convert field learnings into reusable templates, playbooks, and product improvements.

Design, implement, and maintain backend and integration systems for a SaaS product. Lead architecture and distributed system design, mentor engineers, troubleshoot escalated issues, drive deployment and test automation, and collaborate cross-functionally to deliver scalable, high-performance features.

Sell LogicMonitor's hybrid observability SaaS to public sector customers by building executive relationships, uncovering needs, managing sales cycles, closing new business, expanding accounts, coordinating internal resources, and maintaining accurate Salesforce records to exceed revenue targets.

Generate and qualify sales opportunities through outbound prospecting, qualifying prospects, executing targeted campaigns with Marketing and Sales, maintaining prospect engagement and follow-up, sharing market and competitive insights internally, and tracking performance versus quota.

Lead complex enterprise deal strategies, optimize processes, and provide insights to influence commercial outcomes, managing cross-functional collaboration and governance.

As a Scripting Specialist, you will build and maintain synthetic monitoring scripts, triage issues, integrate workflows, and manage customer communications.

Serve as the primary technical contact for customers to design scalable observability solutions, lead POCs, troubleshoot complex issues, deliver training and demos, advise on best practices, influence product roadmap via customer feedback, and collaborate with sales, account management, and product teams to align solutions with business goals.

Serve as the primary technical contact for enterprise customers: design scalable solutions, run POCs, troubleshoot complex issues, deliver training and demos, advise on best practices, gather customer feedback to influence product roadmap, and collaborate with sales, PDE, and account teams to ensure successful platform adoption.

Serve as the primary technical contact for customers to design, architect, and optimize LogicMonitor solutions. Lead POCs, troubleshoot complex issues, deliver trainings and demos, advise on best practices, and relay customer feedback to product engineering to drive platform adoption and success.

Serve as the primary technical contact for customers to design scalable observability solutions, perform POCs, troubleshoot complex issues, deliver onsite training, advise on best practices, and relay customer feedback to product engineering to drive platform improvements.

Serve as the primary technical contact for customers, design scalable solutions, run POCs, provide architecture and troubleshooting guidance, deliver training/workshops, and relay customer feedback to product engineering to drive successful platform adoption.

Partner with G&A leaders to own operating expense forecasts, budgeting, headcount plans, variance analysis, and monthly/quarterly reporting. Support annual planning, executive and board presentations, drive process improvements, and deliver ad hoc financial analysis to optimize investments and resource allocation.

Serve as the primary technical contact for customers, design scalable solutions, run POCs, advise on best practices, troubleshoot complex issues, deliver training, and feed customer feedback into the product roadmap to drive adoption and success.

Serve as the primary technical contact for customers, design scalable solutions, run POCs, troubleshoot complex issues, deliver training and demos, influence product roadmap via customer feedback, and align technical strategy with sales and product teams to drive platform adoption.

Provide dedicated technical support to up to eight Premier Support customers, owning tickets from intake to resolution, leading kickoff calls and health checks, performing proactive maintenance, coordinating escalations with engineering, contributing knowledge base content, and driving operational efficiency projects.

Serve as the primary technical contact for enterprise customers, designing scalable observability solutions, conducting POCs, troubleshooting complex issues, delivering training, and aligning technology strategy with customer goals while feeding product feedback to engineering.

Act as the primary technical contact for customers to design scalable solutions, lead POCs, troubleshoot complex issues, deliver trainings, and align LogicMonitor platform strategy with customer goals.

Serve as the primary technical contact for enterprise customers, designing scalable observability solutions and performing POCs. Provide architecture guidance, troubleshoot complex issues, deliver training, influence product roadmap, and collaborate with sales, PDE, and account teams to align LogicMonitor solutions with customer goals.

Serve as the primary technical contact for enterprise customers to design scalable LogicMonitor solutions, run POCs, troubleshoot complex issues, deliver best-practice training, and inform product roadmap. Collaborate with sales, account management, and PDE to align architecture to customer goals and enable successful platform adoption.