Director, Product Enablement - Acquiring, Instore and Channel, Australasia

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Product Enablement - Acquiring, Instore and Channel, Australasia
If you're the kind of entrepreneur who thrives on building what's next, this role puts you at the centre of Mastercard's innovation engine across Australasia.
You'll shape the future of payment acceptance - introducing new technologies, expanding into untapped merchant segments, and accelerating the shift to digital payments across Australia, New Zealand and the Pacific.
You'll own the strategy, development, and commercialisation of new acceptance solutions, from spotting market opportunities to launching products at scale. This is a role for someone who loves the thrill of creating something new, moving fast, solving problems creatively, and turning big ideas into real world impact.
You'll work across emerging technologies like Tap on Phone, softPOS, tokenised experiences, and new form factors, and you'll champion Mastercard's mission to give consumers and businesses secure, simple, and modern ways to pay.
What You'll Do
Shape & Accelerate Market Strategy
- Build and execute the acceptance strategy for Australasia - with a strong focus on bill pay, recurring payments, and priority merchant segments.
- Identify new opportunities through customer insights, competitive analysis, and ecosystem trends.
- Remove barriers to growth, anticipate risks, and create clear commercialisation paths for new products.
Build Pipeline & Drive Adoption
- Co-own the sales pipeline with Acceptance Enablement and Customer Solutions Centre teams.
- Work directly with customers, partners, merchants, and public sector entities to bring solutions to life.
- Create compelling playbooks, value propositions, and narratives that help teams successfully sell and deploy Mastercard technologies.
Lead Cross Functional Innovation
- Partner with product, engineering, platform teams, and market teams to deliver impactful solutions.
- Represent Mastercard externally - from customer forums to industry events and elevate our position as a leader in acceptance innovation.
Drive Insight Led Decisions
- Provide deep ecosystem and product expertise to identify gaps and influence product roadmaps.
- Define and track KPIs to measure adoption, performance, revenue contribution, and customer impact.
- Translate insights into actions that fuel future growth.
About You
You're a Builder at Heart
- You've launched and scaled products in competitive markets.
- You don't just execute - you create, test, refine, and accelerate.
You Thrive in Complexity
- You're great at turning ambiguous or complex challenges into clear strategies and compelling stories.
You Lead with Influence
- You've operated across product, sales, partnerships, engineering, and operations.
- You're just as comfortable in customer workshops as you are in executive rooms.
You Know the Ecosystem
- You bring strong experience across acceptance, bill pay, telco, utilities, education, government, real estate, or adjacent industries.
- Experience across AU/NZ/PI, acquirers, PSPs, gateways, billers, or public sector entities is a plus.
You Understand the Future of Payments
- Knowledge of tokenisation, recurring payments, Click to Pay, authentication, and risk controls will help you excel.
How You Work
- Collaboratively: You'll partner closely with Global Acceptance Solutions, Acceptance Enablement, CSCs, Market Development, and Account Teams.
- Curiously: You're always scanning new trends, signals, and opportunities.
- With Purpose: You're motivated by meaningful customer impact and industrywide transformation.
- With Reach: The role includes limited domestic travel and occasional international engagements.
If you want to build, influence, and shape the future of acceptance - and do it with the scale, credibility, and innovation power of Mastercard - this is a role where your entrepreneurial mindset isn't just welcomed... it's essential.
Apply using the links provided below.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.